Melia Danang Beach Resort

Excellent experience and great service by tuyen from the restaurant ! Good food and good location !

Lovely place so much potential but sadly lets itself down. We were in The Level and the room was perfect as was the breakfast and afternoon tea. However, round the private pool there was simply not enough loungers - only 10 loungers for more than 60 rooms - plenty of space for at least another 10/15 loungers which would at least have given a few more people the opportunity to have somewhere to sit down. We went to the Level reception and asked for more and were told they couldn’t do anything. Also used the qr code that said raise any issues and they would do anything they could to make the stay better - this was however also ignored! I’m not normally one to publicly complain but tried both in person and on the private qr code but been ignored.

Pros - The resort is right on the beach, beach is clean with soft sand (a big plus). They have an excellent kids club with great loving staff. Many pools and kids pools attached to the big pool. Big spacious rooms for families. Large breakfast spread with an excellent bakery! The book library at the beach is an excellent touch too!

Cons - very few beach beds and pool chairs, by 8am all are taken! A resort of this size surely needs to increase the quantity of beds! Some of the staff is racist and pretend to not understand English in particular the pool attendant at the infinity pool. Restaurants can have a better menu. The rooms are big but very sparsely furnished. A big rooms for a family needs a bit more furniture. A cabinet, small table etc. Also make sure you mention you need an extra bed much in advance before you arrive. They won’t have any to offer on the day!!! This hotel really needs to figure their lack of bed situation - beach, pool and room!