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  • Thailand Holidays
  • Mai Khao
  • JW Marriott Phuket Resort and Spa

JW Marriott Phuket Resort and Spa

TripAdvisor Review
Thailand, South East Asia
Mai Khao

Located in Mai Khao, JW Marriott Phuket Resort & Spa is on the beach, a 5-minute walk from Turtle Village and 8 minutes by foot from Mai Khao Beach. This luxury resort is 0. 1 mi (0. 1 km) from Sirinat National Park and 4. 5 mi (7. 3 km) from Splash Jungle Water Park. . Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 500 meters. . Make yourself at home in one of the 262 air-conditioned rooms featuring refrigerators and minibars. 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks. . Enjoy Italian cuisine at Cucina, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 3 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. .

Hotel Information

Pamper yourself with a visit to the spa, which offers massages, body treatments and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless Internet access, concierge services and an arcade/games room. Getting to nearby attractions is a breeze with the complimentary local area shuttle that operates within 500 metres.

Facilities

  • Tennis
  • Billiards
  • Volleyball
  • Spa treatments
  • Massage
  • Steam bath
  • Sauna
  • Outdoor Rooftop Swimming Pool
  • TV lounge
  • Entertainment programme for children
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.5 Excellent8,130 reviews
Trip Advisor
Excellent
81%
Very Good
14%
Average
3%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
A memorable Phuket retreat

We had an outstanding stay at JW Marriott Phuket. The resort sits on tranquil Mai Khao Beach and offers wonderful facilities, including multiple pools, a fantastic spa, and well-maintained tennis courts. Our room was spacious, spotless, and very cozy.

What truly set our experience apart was the top-notch hospitality. The entire team went above and beyond from check-in to check-out to make our family feel right at home. All staff we encountered were always smiling, helpful and warm

The dining was consistently great across the board. The daily breakfast spread was excellent, and our meals at both M Beach Club and Andaman Grill stood out for their fantastic atmosphere and high-quality service.

Thank you to everyone for looking after us so well - we can't wait to return on our next trip to Phuket!

Review by ty_93714 Hong Kong, China
TripAdvisor Review
Really empress by JW Phuket

This was our first visit and we’re really glad we chose this resort. We stayed for two nights as a couple and wanted a quiet, relaxing time, which we definitely got.

We know the hotel is currently under renovation, with around half of the rooms closed, but this didn’t affect our stay. Even with many families around, the resort still has a nice balance for different types of guests.

The highlight for us was definitely JW breakfast . The service was excellent from the hostess to the management team , this is at the another level, everyone was friendly, attentive and recognize guests personally, even during a very busy breakfast.

A special mention to AB or Abi — very polite, well spoken and always smiling. He brought such a positive energy to the tables of us and all the other guests . Also Gaga, Lada and the rest of the team (sorry if we got the names wrong!) — your smiles and welcoming nature really made our morning

As restaurant owners ourselves, we really can see the difference of teamwork and service at breakfast

We also enjoyed Siam Deli, although we didn’t have enough time to try the other outlets.

The mattress at room is comfortable for us , although the room is slightly in maintenance as well as the floor , which later we learn will get renovated next year And point that we would like to mentioned is the restaurant can get too cold both Siam deli and breakfast

We hope to come back after the renovation and enjoy the resort again!

TripAdvisor Review
Relaxed vacation

Resort never fails to give us a wonderful experience every time we have come. Special shoutout to Korn Amin to go out of the way to entertain my younger son during this stay.

TripAdvisor Review
Hotel stay

We had an amazing holiday. All the staff took great care of us. We can’t wait to come back

TripAdvisor Review
Shout out to Oy - one special lady!

i have had a lovely time here in late september. the staff were amazing. A huge call out to Oy for her customer service which was over and above. No problem was too big or small. She was honest when making recommendations to ensure they were perfect fit for me. Also sorting out transport including last minute requests were done with ease. A really big thank you to Oy.

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