- Thailand Holidays
- Chaweng
- OZO Chaweng Samui
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OZO Chaweng Samui
Thailand, South East Asia
Chaweng
Comfort and convenience complemented by amazing views will be found at this wonderful beachfront resort. A15-minute drive from Samui International Airport, guests can take a brisk stroll to the heart of central Chaweng. In the hotel, guests can enjoy a splendid day sunbathing by the beach, resting under the shade of an umbrella with a cool drink, or having a refreshing swim in the pool. They can also have a delicious meal at one of the hotel's two restaurants, or a sip a couple of drinks in the bar. After along and exciting day on the island, each guest room welcome travellers with stylish decor combining light and cool tones, and a selection of modern amenities for added comfort and convenience.
Hotel Information
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness centre. This hotel also features complimentary wireless Internet access, concierge services and babysitting (surcharge).
Facilities
- Wheelchair-accessible
- Car park
- 24-hour reception
- Wi-fi
- Transfer service
- Secure parking
- Airport Shuttle*
- Laundry service
- Bicycle hire service*
- Babysitting service
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent3,157 reviews
Excellent
63%
Very Good
26%
Average
7%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
Family holiday in Chaweng
We spent 5 nights at the Ozo Chaweng as a family of 4. Very clean property, nice big pool with a beachfront bar. Nice clean rooms. Lovely breakfast. Easy access to Chaweng and Central Samui . Beach is beautiful. Be careful of jellyfish, our son was stung on the first day, but hotel staff reacted quickly. Would definitely recommend this property!
Review by simonmurray31 Shepperton, United Kingdom
⚠️ 30,000 BAHT DISAPPEARED FROM OUR ROOM SAFE – WOULD YOU FEEL SAFE STAYING HERE?
What should have been a relaxing family holiday at OZO Chaweng Samui ended with 30,000 Thai baht disappearing from our room safe.
We stayed at the hotel for 12 nights and kept our cash securely inside the room safe. After checking out, we travelled to our next destination and discovered that 30,000 baht was missing.
We contacted the hotel and asked management to investigate properly.
Given the seriousness of the situation, we expected a thorough investigation into who had accessed our rooms, including key-card/access records, CCTV, housekeeping activity, safe access and the staff who entered the rooms.
The response, however, left us extremely concerned.
We were told that the hotel had carried out internal checks and spoken to relevant staff, but because the money had not been found during the room inspection or in Lost & Found, the hotel could not establish what had happened.
But the money was there when we secured it in the safe — and it was gone when we discovered it later.
That is the issue.
We asked for the matter to be escalated to the police so that there could be an independent investigation. The hotel said it would cooperate with the authorities, but ultimately told us that we needed to make the police report ourselves and provide them with the reference number.
For us, this is much bigger than losing 30,000 baht.
If guests cannot have confidence that their belongings are secure inside a hotel room safe, what level of security can they reasonably expect?
We are posting this review because other travellers — particularly families carrying cash, passports or valuables — deserve to know about our experience before deciding where to stay.
We hope the hotel takes this review seriously, preserves all relevant records and fully cooperates with the police so that the circumstances can finally be established.
Think twice about what you leave in the safe.
Wonderful and memorable stay.
I visited koh samui several times and tried different hotels, but my experience with OZO hotel it was the best and it will be my selection in my next holiday.
Over the moon
Was very happy with my 14 night stay at OZO . Me , my wife and 7 mouth old girl had an amazing time and would highly recommend this hotel for your stay . Can’t complain about anything it was just perfect !!!
Paradise was disappointing!
Picture perfect setting but nothing more than that. We had booked and paid for our family trip to Thailand in March. Ozo Chaweng was our second leg of the trip and what was supposed to be a highlight turned out to be a bitter disappointment. The type of room allocated to us was far from that described by Flight Center in Cape Town and the Ozo website's depiction of an Interconnecting Superior Family Room with garden views was no more than a standard room looking out at a bamboo covered concrete wall separated by a corridor sized blank space. Both the Travel Agent and Ozo's description of certain categories of Rooms at this hotel is misleading and because the setting of the hotel itself is so fabulous a false sense of expectation is given. We found the reception staff very helpful but dealing with a front of office "manager" who was curt and dismissive was unpleasant. The outside temperature was 36 degrees centigrade with humidity of 85 percent but we were told that the air conditioner could not be put lower than 22 degrees. In Koh Samui in September? The basin water outlet in the bathroom collapsed on our second day! Despite their website stating that complimentary room upgrades were available we could not be given one. Perhaps due to maintenance issues there were no rooms available. To add insult to injury on our last day and night the pool deck area, its eating facility and the bars were closed for renovations, something that we were completely unaware was planned for. This hotel's setting is amazing but I would not stay here again and I think travelers should be aware that the OZO Chaweng website promises a lot more than it delivers.
Review by Dreamer54480617179 South Africa
