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- COSI Samui Chaweng Beach
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COSI Samui Chaweng Beach
Thailand, South East Asia
Chaweng
COSI Samui Chaweng Beach offers accommodation in Koh Samui . Free private parking is available on site. The property also comes with WYSIWYG (What You See Is What You Get) snack bar for guests to chill out or have some drinks. Every room has a flat-screen TV. All rooms are equipped with en suite bathroom equipped with a shower. COSI Samui Chaweng Beach features free WiFi. For guests' convenience, a self check-in service is available around the clock at the property. Ko Phangan is 24 km from COSI Samui Chaweng Beach, while Chaweng is 400 m from the property. Samui Airport is 2 km away.
Facilities
- TV lounge
- Outdoor freshwater pool
- Luggage room
- Multilingual staff
- Wi-fi
- Distance to entertainment area: 400m
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent757 reviews
Excellent
69%
Very Good
17%
Average
8%
Poor
3%
Terrible
3%
Location
Cleanliness
Service
Value
Basic Hotel
Ok Basic Budget Traveler Backbackers hotel. I stayed here with my family for a couple of nights in July because our other hotel wasn’t available. It’s a very basic standard room, clean-ish, although I found a toenail in my bed and hairs in the bathroom. Good location for shops and restaurants. Would recommend for families or couple unless you are backpackers looking for standard level accommodation.
The customer service could be improved
The Worst Reception Experience I've Ever Had
We checked in for one night and asked whether our room would be available if we decided to extend our stay by another night. The receptionist told us that the same room was available, so we said we would confirm later once we had made a decision.
About 15-20 minutes later, we called reception to book the extra night, but the same receptionist suddenly told us the room was no longer available. We were confused but accepted it and said, "Never mind."
Less than five minutes later, we received a message via Line saying that the room was available for another night and that we could transfer the payment if we wanted to book it. We called reception again to confirm whether the room was actually available. The same receptionist then replied, "Yes, you can have it. Would you like to book it?" (In Thai, she said, "ก็ให้ได้ค่ะ จะเอาไหมคะ") in an unfriendly tone.
The inconsistent information was frustrating enough, but the receptionist's attitude and the way she spoke to us were very unprofessional. Because of this poor customer service, we were extremely disappointed and decided not to extend our stay.
The management team should take this matter seriously.
We checked in on the evening of 13th July, we hope this information helps identify the receptionist who assisted us. Her handling of the situation and the way she spoke to us fell well below the standard of customer service we expected.
Review by ALISSA S Surat Thani Province, Thailand
Cosi Chaweng Beach
We loved staying here, the staff are so friendly and welcoming, the rooms are perfect and everything you need. Clean and modern and the location is near everything. We also stayed in the one in Krabi. Perfect value for money. Special thank you to Titi, Honey and Joy for making our stay great. Will be coming back in November! Chloe & Daniel!
Review by chloe w Kingston-upon-Hull, United Kingdom
My 6th Stay and Still Impressed
This is my 6th time staying at COSI Samui Chaweng Beach, and I’m still impressed just like the first time. The location is excellent, right in the heart of Chaweng, with easy access to restaurants, shopping areas, and the beach.
The rooms are clean, modern, and comfortable. The bed is very comfortable, and the overall atmosphere is perfect for a relaxing stay. The staff are always friendly, helpful, and welcoming, making every visit feel special.
I really enjoy the convenience, the vibe, and the service here. After 6 stays, COSI Samui Chaweng Beach is still one of my favorite choices whenever I visit Samui. I will definitely come back again.
Review by boyzara Phuket, Thailand
Absolutely atrocious.
The cleanliness of this property was completely unacceptable. Upon arrival, I found multiple strands of hair inside the pillowcase, which immediately raised concerns about whether the bedding had been properly changed between guests – no smell of detergent whatsoever on the linen. After removing the protective wrap from the blanket, I discovered another strand of hair. Finding hair in several places on the bed made the room feel unsanitary and created a very poor first impression.
In addition, the windows were noticeably dirty and in need of cleaning. Basic amenities that are commonly expected, such as facial tissues, were also not provided.
The only positive aspect of this property is its location, with convenient access to Central Samui. Unfortunately, a good location cannot compensate for a lack of basic cleanliness and attention to guest comfort. Based on my experience, the property fell well below acceptable standards.
