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1/23
Pool
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  • Bali Holidays
  • Sanur
  • Puri Santrian

Puri Santrian

TripAdvisor Review
Indonesia, South East Asia
Sanur

Located beside the pristine sandy beach of Sanur, this wonderful complex offers guests the ideal setting for a relaxing beach holiday. The town of Sanur is a leisurely stroll away where guests can discover and explore the variety of shopping opportunities, bars and restaurants in the area. The hotel is conveniently situated a mere 20 minutes from Denpasar airport. The outdoor swimming pool is the perfect option where to spend a sunny and warm day. The hotel offers delicious cuisine to please all types of visitors’ taste. The rooms have been tastefully decorated to make each traveller feel welcomed in an elegant and comfortable atmosphere.

Facilities

  • 24-hour reception
  • Wired Internet
  • Wi-fi
  • Airport Shuttle*
  • Room service*
  • Laundry service
  • Medical service
  • Bicycle hire service
  • Babysitting service*
  • 24-hour security*
  • *Some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.5 Excellent3,490 reviews
Trip Advisor
Excellent
53%
Very Good
32%
Average
10%
Poor
3%
Terrible
3%
Location
Cleanliness
Service
Value
TripAdvisor Review
Major hygiene concerns at breakfast, but our guide Putu was absolute family

We stayed at the Puri Santriana Beach Resort & Spa in Indonesia, and unfortunately, the hotel itself did not rank high on our list. While we were admittedly still comparing everything to our previous stay at the Marina Bay Sands, this property fell short on basic hygiene and comfort standards. The biggest issue was the morning breakfast buffet. Every single morning we ate there, we saw a rat running under the nearby tables. To make matters worse, on our first morning, a bird flew directly onto our table and began eating my husband’s food right in front of us. We also struggled heavily with the water temperature in our room. We complained to management, and they assured us they corrected it, but the water remained cold. We actually resorted to showering at the hotel spa after our treatment just to get a warm shower! However, the absolute saving grace of our time here was our incredible tour guide, Putu. Putu was a complete breath of fresh air. From the moment we met him, he treated us like family. His warmth, genuine care, and incredible hospitality made our excursions a joy, and we were genuinely sad to leave Indonesia because of how beautifully he looked after us. If you visit this property, the rooms are very basic and the breakfast area has serious wildlife issues-but if you are lucky enough to be guided by Putu, you will experience the absolute best of local hospitality!

Review by pinkhues Rohnert Park, California
TripAdvisor Review
Lovely trip

What a fantastic holiday we had. From initial check in to the moment we left we loved every minute. The room we had was a good size with a superking bed and a lovely sized bathroom, which was on the ground floor so had a nice sitting area outside. The hotel itself is very well done, with a large footprint, 2 pools, a private beach and 3 restaurants. The food in the restaurants was excellent quality and the cocktails were great. The staff really couldn't do enough for you, Nopa in the pool bar was exceptional. Location on the beach was brilliant, with a 7km walkway running the length of the resort which was very wheelchair friendly. A very relaxing and comfortable hotel , which although was quite busy was still quiet enough to be tranquil.

A real paradise destination with amenities, staff and facilities to match.

TripAdvisor Review
Great stay

It was a great stay in this hotel! The pool, beach and the whole location is a fantastic and beautiful place!

Special thank you goes to the hotel staff and especially to Adelia Chintya!

We can recommend this hotel!

Es war ein toller Aufenthalt! Wunderschöne Anlage und das Personal war ausgesprochen freundlich und zuvorkommend!

TripAdvisor Review
A 5 star experience at a 4 star hotel.

Once again, the Puri Santrian has been amazing. This visit, we stayed elsewhere for 5 days before ending our trip here. The "elsewhere" we stayed was 5 star, a newly refurbished very old hotel at the northern end of Sanur beach. The service there while being advertised as 5 star, was absolutely no match for the wonderful 4 star Puri Santrian.

I was last here on a solo trip in April 2026 and stayed in the Beach Wing. I was less than enamoured with our beloved Puri Santrian on that trip and let the hotel know why. As always, they listened and have lifted their game.

This time, back to our usual haunt when we come as a couple, a Premium Deluxe room and we returned with our neighbours in tow. Beautiful pool, Balinese decor and Balinese landscaping. The grounds of this hotel are exquisite if you are a gardener/landscaper at home.

Wonderful staff who wear traditional dress, befitting a very Balinese hotel sitting comfortably within an upper four star standard. Respectful, kind and they don't come hunting for tips.

If you seek a 5 star experience in Sanur, you won't find it in the two 5 star hotels we've stayed at here. You'll be much closer to it at the 4 star Puri Santrian, where the staff, the grounds, the pools and pretty much everything are likely to exceed expectations. (The exception being the breakfast offering which as always, is fairly modest).

We'll be back. Thank you.

Review by lyndah932 Perth, Australia
TripAdvisor Review
Beautiful stay

The hotel itself is beautiful. The pools are great. The service is good. The buffet is good. Lots of birds. The beach area is super chill and nice.

The bathroom door is not so private so if you go to the bathroom the people in the room can hear everything. We had a nice room but three floors up the stairs, if you like stairs its great if you have some trouble walking maybe this is not the best hotel because theres lots of walking involved.

Review by rosantravels Mexico City, Mexico
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