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- Maya Sanur Resort and Spa
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Maya Sanur Resort and Spa
Indonesia, South East Asia
Sanur
This wonderful property brings contemporary style to Bali's favourite beachside village with a collection of rooms, suites and supporting facilities. The hotel is attuned to the surrounding environment through an innovative design concept featuring a green rooftop that has a natural cooling effect. Perfectly placed by the beach with uplifting ocean views, the complex is a smart retreat with a distinct focus on wellness. With the wonderful outdoor swimming pool area and a white sand beach just footsteps away, this hotel is the ultimate leisure destination. The beautifully decorated rooms welcome visitors with a sophisticate atmosphere and all the essential amenities for a comfortable and memorable stay.
Facilities
- Other Protocol
- Fitness
- Spa treatments
- Kids’ club
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Air conditioning in Restaurant
- Poolside snack bar
- Non-smoking area
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent1,819 reviews
Excellent
81%
Very Good
13%
Average
3%
Poor
1%
Terrible
2%
Location
Cleanliness
Service
Value
Okay but nothing special
It is hard to be critical of a place when the staff are so kind, friendly and go out of their way to assist. There were however a few issues that we fed back privately to the management. I wouldn’t class this as a 5 star resort. The building is like a big concrete apartment complex and the whole place lacks that special Balinese atmosphere that we love. The whole place felt a bit cramped and closed in. It seemed very busy around the dining and pool area. I did find it odd that in a place where it is daylight at 6am and 25-26 degrees, you were not allowed to use to the pool until 0800(some people choose to disobey this though). Food was okay but nothing to write home about. We had a room on the 4th floor with a nice garden view. The room wasn’t as private as described on the website and people would be able to see into your room from other balconies if they tried. It was however, very spacious, clean and comfortable. There is a ‘smoking area’ behind the front bar and between the pool and main restaurant(I accept this is Bali & I wont begin to tell you how much I detest breathing in other peoples smoke!). But, if all of the above doesn’t bother you then go for it.
Review by 806claytonb Melbourne, Australia
Not a 5 star
Location was great, right on beach with a strip of shops. That's the only positive about Maya Sanur, it is in no way a 5 star resort. Towels threadbare, mould on the sealed " sanitised" bath non-slip mat, rooms not sound proof (door to pool doesn't shut completely). Had a wedding keep us awake until midnight, noise only stopped when we asked staff to stop packing up (wedding itself stopped at 10 which is fine). Strong smell of urine in bathroom on arrival, turned out toilet was leaking, after it was fixed we had to request a clean (& another after a poor first "clean"). Multiple requests to get the tv fixed, bathroom wasn't clean on arrival, short curly hairs in bath, hair in shower and around toilet. Broken tiles in the main swimming pool (also small for size of resort, quite crowded bulk of the day), watered down soap in pool toilets. Service not 5 star. Many staff stand uncomfortably close to dining guests, are unable to read body language so get multiple pointless interruptions.
Amazing Stay with Outstanding Service and Beautiful Rooms
We had a wonderful stay at Maya Sanur. The rooms are exceptionally spacious, beautifully designed, and spotlessly clean. The swimming pool is fantastic and always well maintained. A special thank you to the breakfast team, who were incredibly kind, attentive, and always made sure we had everything we needed. Their warm hospitality made every morning a pleasure. We truly enjoyed our stay and would happily recommend Maya Sanur to anyone visiting Bali!
Review by shefalysat Paris, France
Enjoyable, Stunning building.
A beautiful resort, with visual appeal and a good location. Stayed in Nest room, with massive (overly large) bed and a lovely deck. Room amenities were great and servicing excellent. Onsite pool well maintained with enough lounges. Enjoyed the complimentary yoga and well equipped gym and afternoon tea. Found the service in the beach site restaurant lacking and had several errors with orders, and long wait times for service and meals. Had to repeatedly ask for the Maya rewards discount to be applied.
Wonderful beautiful resort!
We loved this quiet, family friendly resort. Beautiful beach and pool, nice beachfront walkway and restaurants, good food variety, and close to many spas, restaurants and shops. Staff was so friendly and helpful! Highly recommend!
