The Ritz Carlton Bali

We stayed at the Ritz-Carlton Nusa Dua during a particularly busy time when the hotel was at nearly 100% occupancy due to two large weddings, so my perspective is certainly shaped by that bustling atmosphere. Overall, it was a good stay, but it definitely has a distinct vibe.

The property itself is decent and our suite was perfectly reasonable, easily meeting our minimum requirements for space and cleanliness. However, the hotel comes across more as a high-end, corporate business resort rather than a tranquil, ultra-luxurious escape. For a point of comparison, we visited the nearby Westin Nusa Dua during our trip and actually found their property to feel a bit more polished.

When it comes to dining, the breakfast buffet offers a massive variety of options, but the food itself was just standard—nothing to write home about. One notable inconvenience for families or longer stays is the hotel's policy on outside food delivery (like Grab). The staff will not bring food deliveries to your room. This meant we had to call for a buggy and ride all the way to the lobby to collect our food, which easily added 5 to 15 minutes to the process. A helpful suggestion for management would be to offer a liability waiver that guests can sign upon check-in to allow direct-to-room delivery, making things much easier.

Despite the somewhat corporate feel and the strict delivery policy, the staff's hospitality was a high point. We were incredibly grateful when the team went out of their way to bring fresh aloe vera from the spa when my daughter needed it—a thoughtful gesture that we truly appreciated.

Ultimately, this is a very good property, but temper your expectations if you are looking for a quintessential, over-the-top "Ritzy" experience. It feels much more comparable to a refined InterContinental or a high-end Westin.

The Ritz-Carlton is luxury at its finest. From the breathtaking ocean views to the impeccable service, every moment exceeded our expectations.

A special thank you to Made Sukadana and Yvonne for their warm hospitality and thoughtful care throughout our stay. Their attention to detail truly made the experience even more memorable.

We stayed in a Pavilion Suite with a private pool, and it was elegant, spacious, and incredibly comfortable. The breakfast was exceptional, and dining at Bejana was one of the highlights of our trip.

A beautiful resort with world-class hospitality. We would return in a heartbeat.

Everything was perfect.

Even before checking in, from the e-mail conversations with Guest Services & Concierge with some requests for a special occasion to be helped out with planning was fantastic. Before flying over to Bali & checking in, guest services was able to attention my special occasion of doing a proposal to my girlfriend and they were nothing short of fantastic. The e-mail correspondence was detailed, the offer to help out was so appreciated and come the day of the proposal, after taking out my girlfriend for dinner, the hotel did exactly as they had planned and set up the room with balloons, roses & a decorations. I couldn't be more happier and thankful for their help in securing a "YES!".

Furthermore, the room was beautiful with a Junior Suite that overlooked the resort & restaurant, the bed was super comfortable, the amenities was fantastic & the cleanliness of the place was generally good, a bit dusty & dirty due to wooden floors but negligible & will not affect your stay at all. The sofa beds & balcony beds are so comfortable that you can fall asleep on them.

Best of all, the customer service that the Ritz has going with their staff is hands down the best you will get anywhere in Bali. I highly recommend staying here as you will get every penny's worth.

The general atmosphere of the resort was quiet and relaxing, the type of resort where everyone is just in a peaceful mood rather than the hustle & bustle of some other resorts. The Ritz does what it does best, and creates an atmosphere of peace & relaxation.

The pool was good, nothing extraordinary but again, the friendliness of the staff securing you a bed, offers for drinks & food just make it all worthwhile. Plus, because the resort is massive getting anywhere other than walking is done with buggies which you can call from your building or hailing one down.

The complimentary activity, at least the one we got was the 30 minute photoshoot which was fantastic for a complimentary service and the photos came out amazing. Coming back to Bali I will definitely stay again.

Thank you!