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  • Mexico Holidays
  • Riviera Maya
  • Dreams Aventuras Riviera Maya

Dreams Aventuras Riviera Maya

TripAdvisor Review
Mexico, North America
Riviera Maya

Nestled in the exclusive, gated community of Puerto Aventuras lies Dreams Aventuras Riviera Maya, a spectacular all- inclusive luxury resort perfect for families and couples. Views of catamarans, yachts, sailboats and the glistening Caribbean Sea offer memorable views for every guest. Daily and nightly activities for all ages, including live performances, beach games, watersports, fitness classes and more will fill your days. You can also explore the resort’s unique beachfront featuring a natural pool, infusing privacy and stunning views with prime swimming, water sports and activities for all ages. Relax with a soothing massage, enjoy the hydrotherapy circuit or a salon treatment at our world class spa. Rest assured you’ll find both engaging and laid-back activities during your stay. Eight restaurants and four bars and lounges provide you with limitless access to gourmet dining and top-shelf beverages. Your spacious room offers gorgeous views of the pool, marina or ocean. You can even enjoy your own in-room mini-bar and 24-hour room service as you watch the sunset from the comfort of your own private balcony or terrace. Plus, you can upgrade to the Preferred Club to enjoy enhanced in-room amenities, exclusive access to certain areas of the resort and more.

Unlimited-Luxury® where everything is included: • Limitless access to gourmet à la carte dining options without reservations required • Unlimited international & domestic top-shelf spirits • Unlimited natural fruit juices and soft drinks • 24-hour room* & concierge service • Pool and beach wait service • Daily refreshed mini-bar with soft drinks, juice, bottled water & beer • Daily maid service • Endless daytime activities and live nightly entertainment • Theme parties, oceanfront bars and entertainment venues • No wristbands required • All taxes and gratuities included • Enjoy free Wi-Fi • Waterpark for guests of all ages with 34 swim-out rooms

Facilities

  • Billiards
  • Volleyball
  • Beauty salon
  • Spa treatments
  • Massage
  • Steam bath
  • Sauna
  • Entertainment programme for children
  • Entertainment programme for adults
  • Children playground
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent4,064 reviews
Excellent
73%
Very Good
13%
Average
6%
Poor
4%
Terrible
4%
Location
Cleanliness
Service
Value
TripAdvisor Review
Too moldy

The hotel is old and definitely showing it's wear and tear. The rooms smell like mold and so does the lounge. It's ashame that the staff are really nice, but the health risk is not worth the stay.

Review by Meander60213969827 Fort Worth, Texas
TripAdvisor Review
Beautiful property with caring staff

Everything about our experience was excellent. The only unfortunate thing which is outside of the hotel's control was the excess seaweed that came into there tiny lagoon water and shore. The staff was constantly trying to clear it out so again not their fault but it did kill their little beachside vibe. The swim out rooms are a must!

TripAdvisor Review
Overall good, but could use some improvements

Just returned from a 7night stay at Dreams. This is the second visit we have had at Dreams. I will start with the positives. The rooms are top notch. Floor to ceiling panorama views are spectacular. The beds are comfortable, the rooms are well appointed. Choice of pillows and great room service and housekeeping. The staff is second to best. They are amazing, attentive and just make the stay overall wonderful. The coffee shop is a real delight. Great drinks and snacks throughout the day make it a quick and easy break for a drink or snack. The spa is very nice and overall the resort has all the amenities you could want in an all inclusive resort. I also liked that they have a staff dediated to cracking down on people that hold or save chairs all day. He takes photos and after 45min he will move the chair hoarders so that people who actually want to be in the pool have a place. The negatives: The pools.. We upgraded to have access to the preferred pool but it was very crowded everyday and it's small so it was hard to find chairs and enjoy the pool becuase it was overcrowded. The larger pool is well laid out but out of the six days we were here the pool was shut down for two days due to people letting their kids swim without diapers and pooping in the pool. It is a real bummer to have a pool shut down for 5plus hours two of the days we were there. Everyone then crammed into the Preferred pool which is frustrating because you pay extra for an ammenity that others just sneak in or bypass. They don't have writsbands here so people can access these preferred areas pretty much unchecked. The lagoon was brown all week and nobody was using it for swimming. I understand nature is unpredictable but the neigboring resorts both had lagoons that were clear and full of guest enjoying the ocean. With our lagoon unswimable it left little options when the large pool was shut down. There are two water features at this resort. A slide and a drop slide. The drop slide was closed indefinitely. I would think they could put more urgency to fixing these slides and working on the lagoon, and large pool. It would be nice if they had another pool or cleaned up the lagoon. Overall, this is a great resort. It's small and compact but has all you need.

TripAdvisor Review
Great experience!

Had a geeat experience. Very attentive. Ask for William!

TripAdvisor Review
Just returned home yesterday. Here is a very honest review. Some fantastic, some average.

Just returned yesteray. Spent several hours looking at reviews prior to booking so I put value in good honest reviews so...

First, the resort is small. Thats neither good nor bad just be aware. Getting there is a little sketchy as there is ongoing costruction on the main road entering but shuttles manage fine.

First, lets start with the positives. The staff at the preferred level was absolutely first class. Very helpful, cheerful and willing to assist. Shout out to Emilio, Gustavo and Romeo up front especially. All three were great so if you go, find them. They will make your visit special. The preferred lounge is very nice too. Staff alwys cheerful and its a nice place to cool off and have a drink,

Second, the spa is world class. Take advantage of the hydrotherepy and the 50 min relaxation massage was incredible. Highly recommend the experience.

Third, Portofino and the Mexican restaurant were both really good. Unfortunately the other restaurant didnt open so we had limited choices but we enjoyed these.

Challanges: Hotel AC has a tough time keeping up with the summer temps. Plan on having your rooms stay above 21 deg C. Avoid falling into the timeshare trap. The offer to show you the other 5 star property down the street with a free breakfast and two massages is time share. If you can say "no" its not a terrible way to spend 5 hours but dont believe the 90 min presentation time frame. Lobby area is busy. Its really the only place people hang out in the evenings. No bad, just different. Preferred pool service is slow. Understaffed. The 2 ladies at the pool do thier best but they need help. We expected more for the preferred level.

Overall, based on years of travel in Riviera Maya I would say its a strong 3 star resort. Resort is dated and you can see that they have been trying to get it up to accceptable standards however the staff makes the difference. Only reason we would consider returning is because of the staff.

Now its your choice.

Review by Jmatthews1985 McKinney, Texas
Our Travel Specialists

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