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  • Mexico Holidays
  • Riviera Maya
  • Barcelo Maya Palace

Barcelo Maya Palace

TripAdvisor Review
Mexico, North America
Riviera Maya

This hotel  is a magnificent luxury resort, boasting fantastic all-suites rooms featuring an elegant Colonial style including world-class amenities with open views to the sea. Located in one of the world's most beautiful beaches in the Riviera Maya, this amazing complex provides 24h unlimited services and offers a wide range of leisure and entertainment facilities that will make guests experience an unforgettable holiday. All rooms offer luxury details and comfort to guarantee an extraordinary guests' experience. Hotel dining options include 6 restaurants, offering all with a view of the Caribbean Sea. Sports and entertainment activities are also available. Cancún International Airport lies some 79 km away from the hotel.

Facilities

  • Wi-fi*
  • Babysitting service
  • Multilingual staff
  • Garden
  • Concierge
  • Luggage room
  • Private beach area
  • Poolside snack bar
  • Outdoor freshwater pool
  • Children’s swimming area
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.5 Excellent19,317 reviews
Trip Advisor
Excellent
65%
Very Good
18%
Average
8%
Poor
4%
Terrible
5%
Location
Cleanliness
Service
Value
TripAdvisor Review
3rd Amazing Time

Another amazing trip to Barcelo Maya Palace, we stayed in the Premium Junior Ocean Front Suite and it was so clean and fresh, the hotel grounds are spectacular and the double decker bus takes you to the other 5 resorts and the mall where you can go bowling and hang out. We even got to see the resident Monkey on day, he is kinda big but friendly. The Spa is amazing premium guest get a 60 minute daily water therapy which is a great start each morning. The 9 speciality restaurants throughout the resorts are amazing and the many buffets always have something that hits the spot. Now I want to take a moment to mention the staff at the Barcelo Maya Palace that makes the stay even more wonderful, Keyli Velazquez, Gerson Caamal, Erick Valenzuela, Jesus Gonzales, Victor Carrillo, Francisco Arcos, Fernando Robles, Job (from the Premium Lounge), Diana Gonzalez, Herber Perez, Gabriela Ramos, Luis Wex, Lidia Ramirez, Angelica Acosta, last but not least Aracely from the buffet so amazing. Thank you we will see you again!

Review by Gdice Sunnyside, New York
TripAdvisor Review
Nice vacation in Barcelo 5th time

It was good to be back at the Barecelo Maya palace with Family to enjoy Mexico food, atmosphere, Sea, Xcaret parks, Joya Cirque Du Soleil.

Review by 41timurs Pearland, Texas
TripAdvisor Review
Family fun time

This is a very nice and beautifully kept resort. Always clean, rooms are big and spacious, excellent for families. The food is fresh and delicious. The staff are so incredible and kind. Always trying their best to help you in any way they can. It is a very big resort so prepare for alot of walking but over all i enjoyed fully. I do recommend to ask for a room close the the pool.

Review by Lorena M Corozal, Belize
TripAdvisor Review
Avoid their tours

We used their shuttle in - dirty, broken seatbelts and a very angry driver. We confirmed cancelling a return shuttle in person at the desk and on check out they accused us of lying about the cancellation and charged us the full amount.

I also booked some tours with them and they misled us about the quality and nature of the tours (I.e. private bus because massive tour bus).

Disappointing

TripAdvisor Review
A must place to visit

Great place to go to! All the amenities r w/in a walking distance . Service was amazing! Perfect for families.

Review by anazhat Montreal, Canada
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