- Mexico Holidays
- Playa del Carmen
- Riu Playacar

The Riu Playacar All Inclusive is a great hotel located just in front of the renowned Playa del Carmen beach, worldwide famous for its crystal clear waters and soft fine sands. A diverse selection of shopping areas featuring shops, cafés, bars and restaurants are to be found in the vicinity. This family friendly beach resort hotel offers a variety of services and activities and provides a warm and professional service.
Absolutely brilliant 2 weeks, staff are absolutely great, they work so hard, should be paid a lot more! Rooms immaculate, pools lovely, and the entertainment staff are fab! White and neon parties,pool parties are a must, dont miss them! Special shout out to Berni, I had a great time in his exercise classes every day. He's doinv a great job entertaining everyone! Enrique, also, hes one of the waiters, wears orange uniform, he has a smile gor everyone and works so hard. Playa del Carmen is just along the road its great, the vendors will ask you to go in their shops, just politely say no, they are all very nice. Only downsides, sargassum was really bad and the Americans got a bit lairy, security kept them in check though! It was our second time, loved it!
This was my family’s second time going to a Riu resort in Playa Del Carmen and it was just as amazing as the first time! Our personal favourite activity was the aqua-fit (lead by the amazing Bernie)! Head down to the pool bar to have an amazing chat with Sergio, Alexis, Adolfo, and Ule, who are the friendliest bartenders I’ve ever met (and always have a great drink recommendation). Every morning we were greeted at breakfast with a friendly smile and good morning from Omar. I strongly recommend to try every restaurant at least once. My personal favourites were the Asian restaurant and the steak house, where we had the absolute best servers Mijail, Eduardo, Lizabeth, Hugo, Mauricio, Gina, and Gabriel. There are also a wide range of activities throughout the day everywhere from dance lessons to bingo, lead by Felix, Karla, Tina, and Jessica. And finally a huge shout out to Raquel and Oscar as well as the rest of the cleaning, landscaping, and facility maintenance staff who work incredibly hard to provide a clean and beautiful place to enjoy. Overall we had an amazing vacation and thank you so much to all of the staff who made that possible!
So we had a pretty good trip, travelling with neuro- diverse children. Apart from initial room issues (lived out of a suitcase for two days), we eventually settled in and had a pretty relaxing time. Food was pretty good, room too. Staff really attentive, except for the reception staff who on occasions were a bit snippy. The hotel manager was great! Pool was good, you can generally get a sunbed but sad to say my British counterparts were unashamedly bad at reserving sunbeds. There was no provision to help people with disabilities have close access to pool. First selfishly come, first selfishly served (come on Brits we are better than that)! All in all a fantastic Caribbean location, great beach, bit of seaweed now and then. I highly recommended this place and hope to return!
I was just at the Playacar on my bachelorette trip and had the best time. The facilities were clean, the food was amazing, there was never a shortage of activities. We got great lounge chairs each day and it didn’t feel overcrowded. The staff are also a huge highlight. Felix and Julio from the entertainment staff made everything so much fun, especially the silent disco! We loved the neon night at the tequila, and the options at the resort for booking excursions. The front desk was always helpful and we were able to get late checkout at a small fee. Can’t wait to be back!
I Wanne give credits to bernie and Felix they made our day so much better and everyone else was also the best I have never been to a hotel so happy and nice.
