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Beach
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  • Mexico Holidays
  • Playa del Carmen
  • Riu Playacar

Riu Playacar

TripAdvisor Review
Mexico, North America
Playa del Carmen

The Riu Playacar All Inclusive is a great hotel located just in front of the renowned Playa del Carmen beach, worldwide famous for its crystal clear waters and soft fine sands. A diverse selection of shopping areas featuring shops, cafés, bars and restaurants are to be found in the vicinity. This family friendly beach resort hotel offers a variety of services and activities and provides a warm and professional service.

Hotel Information

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club and a water slide. Additional features at this Art Deco property include complimentary wireless Internet access, concierge services and babysitting (surcharge).

Facilities

  • Wi-fi*
  • Babysitting service
  • Multilingual staff
  • Garden
  • Concierge
  • Sun terrace
  • Luggage room
  • Dining area
  • Private beach area
  • Poolside snack bar
  • Please note some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

4.5 Excellent8,902 reviews
Trip Advisor
Excellent
57%
Very Good
29%
Average
8%
Poor
3%
Terrible
2%
Location
Cleanliness
Service
Value
TripAdvisor Review
Very good 🇬🇧

All in all a very good hotel Check in was quick Rooms were fine with plenty of space Only about 50-% capacity tho Best restaurants Italian Steak Asian Mexican even tho in Mexico was very disappointing also was the buffet for dinner only visited both of the above once All bars and bar staff excellent they work tirelessly to keep it spotless At 1 point tho I thought I was back in Cuba they ran out of captain Morgan spiced rum Would I come back yes I would as like I said the place is spotless Please make the Mexican 🇲🇽 restaurant more authentic Mexican food Mexico people are one of the friendliest in the world See you soon Riu hotels

Review by Steve H Wolverhampton, United Kingdom
TripAdvisor Review
Great holidays in Mexico

I have to say that rooms where very clean and restaurants as well, the staff in general were very polite and helpful. The only thing I would point is the lack of air condition in lobby or in the front bar.

Review by vitorf258 Cambridge, United Kingdom
TripAdvisor Review
Lovely holiday

Had a lovely time at the the playacar ,the room was nice and clean,bautiful beach food was nice,only down side is there is no air con in bar areas.

TripAdvisor Review
Relaxing enjoyable holiday

Recently returned from a relaxing pleasant holiday at the riu playacar Rooms are good spacious and kept spotlessly clean and contain everything you would need . They even have a minibar and optics although these were never refilled during our stay Restaurants are good with lots of choice we especially enjoyed the asian restaurant staff throughout the hotel are friendly and very attentive The hotel reception area is not airconditioned and neither is the lobby bar which leaves areas very hot during the day The room airconditioning also only seems to go down to 21c which for is to warm

NOW FOR MY ONLY REAL COMPLAIN AND THE REASON FOR NOT GIVING 5 STARS The hotel has 3 pools an activity pool ,a swim up bar and a quiet pool Why are people allowed to take drinks into the quiet pool when you have a swim up pool also why are drinks issued in GLASS for use around the pool this is a health and safety hazard and shouldn't happen Finally the pool says no inflatables but they are everywhere please enforce your own rules

Review by rhokrefar Stockport, United Kingdom
TripAdvisor Review
Stunning view, friendly and fun plus food and entertainment was brilliant

The Location is absolutely stunning, entertainment is great and the food is absolutely gorgeous and also there’s a lot of activities to do. The Credit to all the staff that’s they do incredible job to make our holiday fun and enjoyable! I want thank Rafa ,Daniel and Antonio behind the bar and also want to thank the entertainment team, Karla,Jon,Bernie,Tina, Fernando and Felix who are absolutely gems they are truly one of a kind!!! I would definitely come back to the same hotel again hands down!

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