- Mexico Holidays
- Playa del Carmen
- Playacar Palace All Inclusive
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Playacar Palace All Inclusive
Mexico, North America
Playa del Carmen
Excellently situated in the heart of the world-famous holiday resort of Playa del Carmen, the luxurious Playacar Palace enjoys a perfect beach setting with fine white sand and crystal-clear waters. The fantastic hotel offers a wide range of unlimited first-class amenities and services. The renowned 5th avenue with its numerous shops, restaurants, bars and entertainment venues is just a few steps away.
SMOKE FREE PROPERTY
Facilities
- Wheelchair-accessible
- 24-hour reception
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Room service
- Laundry service
- Launderette*
- Medical service
- 24-hour security
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
5.0 Excellent3,299 reviews
Excellent
87%
Very Good
8%
Average
2%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
Excellent
Excellent. Can’t say enough good things. Everything was great. Ivan was amazing
Review by Ron T Katy, Texas
Playacar the BEST
Amazing customer service from Perla, Nacho, David Marvin, Bryan, Alfredo, Yesy, Rodgero. They all go above and beyond!
Perla is a pearl
Perla provided the best service at the pool. She was attentive and always available to go above and beyond with a friendly smile.
Amazing staff and accommodation
We are just waiting for our flight home after 10 wonderful days at this resort
I will say I think this hotel is more suited to the American visitors who stay for around 5 days as the hotel is small in comparison to other resorts and has a small buffet and a few ala carte restaurants and just a few evenings of entertainment. The uk travellers who normally stay for 14 nights may miss the shows and multiple restaurants that a large complex offers. However for us it was perfect we wanted a quiet chilled out relaxing holiday and that is what we got.
The property is spotless and our room was serviced to a very good standard.
The buffet restaurant was one of the best we have experienced. The dishes were small and therefore were warm and exchanged frequently. The salads were amazing a wonderful selection of fresh salad varieties. Every meal we had was good quality. The desserts. Wow let’s just say I need to eat a few salads once back home to get rid of any extra pounds ha ha. Special mention to Andy who greeted us every day with a smile and quickly knew our names. Also waiters Isreal Roberto and Alfredo who took good care of us.
We also ate at the Italian twice madre mia three times. Momo tapanyaki also we did the Mayan meal Lahna this is a fantastic experience and the waiters/ guide were so knowledgeable. I would recommend this experience to anyone.
Transportation both to and from the airport was on time and trouble free and a nice touch for this to be provided as part of the service.
The staff around the pool area were fab drinks arrived frequently we tended to be at the side near momo and the lady who looked after us was excellent. I feel guilty I can’t remember her name but she always referred to me as honey she was a treasure.
So as you can probably guess the staff make this hotel top class and I hope that I can return one day
Great hotel let down by beach
Fabulous hotel with amazing staff and good location. Wonderful food and accommodation. Slightly let down by a very small beach which happened to be covered in a mountain of seaweed.
Review by Mark K Buckinghamshire, United Kingdom
