- Mexico Holidays
- Playa del Carmen
- Hotel Xcaret Mexico
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Hotel Xcaret Mexico
Mexico, North America
Playa del Carmen
Hotel Xcaret Mexico is a natural haven by the Caribbean Sea and the mystic jungle, a destination inspired by the warmth of the Mexican hospitality, full of tradition and modernity in every detail. Designed with an eco-integrative architecture, from each of the 900 suites you can admire unique natural spaces such as rivers, coves and beaches of white sand dedicated to rest and fun. Living and enjoying the best of Mexico has never been so easy as at Hotel Xcaret Mexico, where you have unlimited access to Xcaret parks and tours: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco, Xenses, Xenotes and Xichen, with transportation included and the meal plan that each attraction offers. In addition, free shuttle airport-hotel-airport. Delight your senses at our 18 restaurants and bars, 3 of them for adults only. Kids & Teens club. Non-motorized water activities such as kayaking, stand up paddle, snorkeling. Tennis and paddle courts. 11 swimming pools. 3 gyms and a functional training circuit in nature. Muluk Spa & Wellness. Spaces for events and celebrations, and a church.
Important notice: at check-in, a guarantee deposit of $4,000 MXN pesos for extras is requested and will be returned at departure time.
Facilities
- Paddle tennis
- Tennis
- Billiards
- Beauty salon*
- Spa treatments
- Massage*
- Steam bath
- Sauna
- Outdoor Rooftop Swimming Pool
- TV lounge
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent50,056 reviews
Excellent
67%
Very Good
19%
Average
8%
Poor
3%
Terrible
3%
Location
Cleanliness
Service
Value
Poor value for money, additional experiences/activities $$$$
During our visit to Xcaret Park, we paid an additional supplement of approximately USD $75 per person for the Adrenalina speedboat experience.
Whilst I would like to commend both the captain and our guide, who were friendly, welcoming and professional throughout, the attraction itself was extremely underwhelming. The entire experience lasted only around 20 minutes from leaving the dock to returning, and it was considerably less exciting than the equivalent speedboat experience previously offered at Xavage. Given the premium price charged, we felt this represented very poor value for money.
We were also disappointed by the butterfly pavilion, which appeared sparse and contained very few butterflies compared with our previous visit.
Another recurring frustration was the park’s navigation. The maps are poorly designed and difficult to follow. We spent a considerable amount of time walking around trying to locate attractions, and we observed several other guests appearing equally confused, including couples openly arguing over directions. Better signage and clearer mapping would significantly improve the overall guest experience.
Review by Helenf2_x Canterbury, United Kingdom
Tourist trap
This is an eco-tourism park setup by a private group. It is very expensive and provides questionable value for the money. Add ons such as dolphin encounters are equally expensive. Pictures of the dolphin encounter are sold at astronomic prices over $200 for the package. One of the dolphin trainers during our encounter was a total jerk with pissy attitude. Restaurant buffet offerings were decent and end of the day show was good. Overall I do not recommend this venue/tourist trap.
Review by moi1791 Chicago, Illinois
Good
Good place for couples like it
Awesome time and value with Xcaret!
Loved the tours from xcaret! Both the xcaret and Chichen Itza tours were fun-filled days with plenty of activities, learning opportunities, and adventure!
Review by Cheesy A Colorado Springs, Colorado
First Cancun Visit. Xcaret
The river was amazing. Also the Sealife experiences are very special.
