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  • Mexico Holidays
  • Playa del Carmen
  • Grand Hyatt Playa del Carmen

Grand Hyatt Playa del Carmen

TripAdvisor Review
Mexico, North America
Playa del Carmen

Offering 3 ocean-front outdoor pools and a spa and wellness centre with spectacular architecture resembling a Cenote, Grand Hyatt Playa del Carmen Resort is located in Mamita's Beach. This resort is 55.5 km from Cancún International Airporttional Airport. At Grand Hyatt Playa del Carmen Resort you will find 2 restaurants serving steak specialties and international cuisine, 3 bars and a fitness centre. Unique food and beverage concepts and signature offerings from our restaurants and bars, such as The Grill at 1 26 and La Cocina, will set the stage for you to enjoy the local flavors of Grand Hyatt Playa del Carmen Resort. Room Service available 24 hours. HB

Facilities

  • Billiards*
  • Beauty salon
  • Spa treatments
  • Massage
  • Steam bath
  • Sauna
  • Children playground
  • Sun loungers
  • Children’s swimming area
  • Outdoor freshwater pool
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent5,769 reviews
Excellent
72%
Very Good
13%
Average
7%
Poor
4%
Terrible
4%
Location
Cleanliness
Service
Value
TripAdvisor Review
The worst experience

The worst experience. Raccoons 🦝 everywhere the staff knows about that and they did nothing. No AC in all restaurants only in the rooms. Food is bad and cheap. If you like to have a ok food guess what? You have to pay for it it’s not free 1 steak $150 US dollars wow all inclusive? What a joke resort . Will never go back

TripAdvisor Review
Sisters Trip Perfection!

My sister and I just returned from a week at this resort and it was wonderful!! WE had an amazing room with a beautiful ocean view. The staff were absolutely the best. We had the greatest pool person GERRARDO who took excellent care of us in our cabana each day! We celebrated my sister's birthday and AMERICA was so helpful in planning a surprise cake. Water aerobic class with MELANIE was so fun! Our room was extremely clean and the noise level was quiet. We were looking for an atmosphere that was mellow, but also exciting and it was a prefect balance. The location was also perfect, we had the beauty of the beach and ocean but just walking outside the resort we were 2 blocks from an area with lively bars and shopping. It was perfect! Definitely recommend this for what we paid for - it was great! We will definitely be returning!

TripAdvisor Review
Relaxing and fun

Beautiful resort with lovely staff. We really enjoyed the activities with Andres, Melanie, America, Erick (bartender) and Erick (tour guide and activities). We particularly liked the alebrije painting, the bike tour, the mixology duel and decorate your t- shirt. We felt like we learned a bit more about the Mexican culture thanks to these activities. The food was delicious and we were never hungry or thirsty. I loved the Japanese restaurant and the taco pop ups. Breakfast was also diverse and delicious. Even though you have to pay for the spa there was lots of relaxing, and massage demos going around. Great time all around and I highly recommend it.

TripAdvisor Review
Atmosphere

This resort was amazing! The staff is so genuine and kind! The food and daily activities were absolutely outstanding! Volleyball and the water workouts were highlights for sure! Melanie and Erik are the best! Tessa was one of our favorite servers and Roberto one of our favorite bartenders! Everything was so clean and well kept. I would highly recommend this resort to anyone traveling to Mexico! Will definitely be planning another stay!

TripAdvisor Review
SUCH A GOOD VACATION

This resort was amazing! Staff took such good care of their guests, the activities ran by Melonie, Arik and Andreas were fantastic! Couldn’t have asked for a better experience! Highly recommend!

Our Travel Specialists

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