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- The Royal Cancun All Suites Resort
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The Royal Cancun All Suites Resort
Mexico, North America
Cancun
The Royal Cancun® All Suites Resort is nestled on a sheltered beach on the north shore of the Cancun Hotel Zone with breathtaking views of the bay and Isla Mujeres. It is the perfect vacation spot for families, offering spacious and fully-equipped villas and a variety of amenities that guarantees a fun vacation for the entire family.
Surrounded by beautiful blooming tropical gardens and a pearly white sheltered beach, The Royal Cancun® All Suites Resort offers 201 fully furnished villas with amazing views of the bay or the lagoon and roomy balconies.
Take advantage of all the resort amenities The Royal Cancun has to offer, including two free-form pools, tennis courts, gym, beach massage service, a mini market, bicycles, sailboats, travel agency, car rental and an activities program for children and adults. There is a golf program with discounted rates at several local courses and guests can sign up for the weekly Royal Resorts golf tournament.
Great dining options for every taste: La Palapa beachfront restaurant, The Italian Trattoria, The Italian Trattoria Sports Bar, pool bars, express take-out food counter pizza delivery and room service.
A complimentary guest shuttle bus also puts the activities and entertainment available at the other Cancun Royal Resorts within your grasp. The resort purifies its own water.
Enjoy our fine dining, activities and many other amenities with the All-Inclusive package or the European Plan.
Hotel Information
Treat yourself with massages, body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts and a fitness centre. Additional features at this resort include complimentary wireless Internet access, concierge services and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary local area shuttle.
Facilities
- Tennis
- Massage*
- Spa treatments*
- Beauty salon*
- Children playground
- Outdoor freshwater pool
- Sun loungers
- Poolside snack bar
- Wi-fi
- Dining area
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent5,309 reviews
Excellent
68%
Very Good
20%
Average
7%
Poor
2%
Terrible
3%
Location
Cleanliness
Service
Value
The Royal Cancun: bait and downgrade
Warning: Be very careful when booking your stay at The Royal Cancun. We booked and paid for a Villa—a large, two-story accommodation—through Priceline, but upon arrival, we were assigned a Suite, which is significantly smaller.
The experience at check-in was incredibly frustrating and felt like outright fraud. During the check-in process, the front desk staff explicitly assured us that our room was a Villa. However, when we made an inquiry at the support desk later, they provided proof that the room we had been assigned was actually classified as a Suite.
Because the price difference between a Villa and a Suite is USD 40 (CAD 59) per night, we were effectively duped by the resort's check-in staff. When we tried to address this, The Royal Cancun refused to resolve the issue, attempting to shift the blame to Priceline by claiming the wrong accommodation had been booked—despite the fact that our booking documentation clearly states "Villa."
We are currently working with Priceline to recover the price difference, which totals CAD 295. Between the deceptive communication from the staff and the lack of accountability from management, this was a disappointing experience.
Review by Cees A Ottawa, Canada
Nice getaway!
We spent 10 wonderful days at this resort. The beach is calm and shallow for a while, but you can go deeper. We did have to dodge some kelp, but it wasn’t as bad as the Royal Sands, where the water is rough and the beach is cleared from seaweed but you can smell it and see it in the ocean. We spent a day at the Royal Sands (sister resort - free shuttle), and it’s a beautiful place, but we enjoyed the tranquility of this resort. The staff was very friendly, and we had a nice dinner at La Trattoria. We mainly cooked our own food. The condo was well-maintained for being an older resort, and we had pool access from our unit, which was small but convenient. It was easy to get around the resort. Overall, it would be a great choice for a peaceful holiday..
Review by 501Customer2012 Calgary, Canada
Loved Royal Cancun!
Lovely facilities, close to Cancun nightlife & shopping. Staff is very friendly & helpful, especially Reynaldo (met us at the door, cared for luggage coming & going, helpful suggestions -- very professional guy!). Trattoria Restaurant on site excellent!!
Review by Lark E Lancaster County, Pennsylvania
The best resort in Cancun
The location and food are amazing. The resort staff really make you feel special. We're definitely staying here again.
Nice hotel, but small bathrooms
2 bedrooms were 2 bedrooms, but you had to share a bathroom. No cool at all. The sinks were very small and 2 people couldn't use at the same time. But the best part was the Atmosphere and the pool.
