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  • Mexico Holidays
  • Cancun
  • Royal Solaris Cancun

Royal Solaris Cancun

TripAdvisor Review
Mexico, North America
Cancun

Enjoy your holidays ALL INCLUSIVE

Royal Solaris Cancun is a magnificent family all inclusive resort with 300 rooms, overlooking the Nichupte lagoon or the Caribbean Sea, in a complex that has a unique pyramidal structure. Enjoy all the entertainment with daily activities and nightly show for you. Children also have a special place for fun in our Mini Club and Mini Water Park, supervised by our staff. Rooms features two double beds or one king size bed and lounging areas.

Highlights

Beachfront resort in Cancun Hotel zone. Share benefits with GR Caribe "Free Access to GR Caribe" 300 comfortable rooms with ocean or lagoon view. Unlimited food and beverages in all restaurants and bars. Room service. Available for breakfast from 6:30 to 11:00 a.m. and for lunch and dinner from 12:00 to 10:30 p.m. with an additional cost per service. Snack bar. Pizzalísima. Oceanfront pool complex divided into 3 sections. Children´s water park and supervised mini club. Private marina with non-motorized water sports. Lagoon view fitness center. Oceanfront outdoor jacuzzis. Hospitality room available for early check-in and late check-out. On site shops. Weekly activities program. Best nightly theme shows. Live music at lobby bar. One way free shuttle transportation to nightclubs, every night.

Hotel Information

Relax and unwind with massages, body treatments and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness centre. Additional features at this property include complimentary wireless Internet access, concierge services and gift shops/newsstands.

Facilities

  • Volleyball
  • Beauty salon
  • Spa treatments*
  • Massage*
  • Steam bath*
  • TV lounge
  • Entertainment programme for children
  • Children playground
  • Sun loungers
  • Children’s swimming area
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.5 Excellent12,226 reviews
Trip Advisor
Excellent
65%
Very Good
20%
Average
8%
Poor
3%
Terrible
4%
Location
Cleanliness
Service
Value
TripAdvisor Review
Anniversary Trip

Had a wonderful trip to the Royal Solaris. Ross made sure everything we needed was taking care of during our 10 day stay and was always checking in on us. Mayra was our pool side waitress and she was very attentive and made sure the drinks kept flowing. For breakfast Edgar made our eggs to order and was very friendly while Alfredo kept our coffee full and got anything else we needed. Eric the Premier Bartender made fabulous drinks like Old Fashions and Martinis. David Mtz and Claudia are always welcoming when we get there and check us in. Yzrael and the poolside entertainment staff keep the pool side fun and upbeat. Finally Chef Emanuelle Ballimi made sure our dinners were fabulous. Thanks for making this a great trip.

TripAdvisor Review
Great food

Excellent service hdhdushzhzhzhzhh

TripAdvisor Review
Amazing family holiday – spotless hotel and fantastic entertainment team

Writing

Amazing hotel! Everything was so clean, and we were really impressed with how much effort the staff put into keeping everything spotless. They were constantly cleaning, even the sunbeds and handrails every day, which really stood out to us.

The entertainment team were brilliant, so friendly and absolutely fantastic with the kids. A special mention to Maggi, who was so sweet and lovely with the children. She really made them feel special, and it was lovely to see how much care she showed them.

We’ve had a fantastic stay and would definitely recommend this hotel, especially for families! ❤️

Review by Brooke C Cancun, Mexico
TripAdvisor Review
Nice location and pool. Everything else needs attention.

Food is bad, boring and low quality. we tried all restaurants and probably Tavo was the only 1 we enjoyed. The spirits are cheap and taste bad. The amenities need renovation. The hotel looks old.

Review by delgaditos Bentonville, Arkansas
TripAdvisor Review
Love the Solaris Caribe

We have stayed at the Solaris resorts many times over the last 6 years, nothing Cancun and Cabo. Cancun is probably a bit more preferred over Cabo. We are members of Solaris and have been pleased overall. They have recently remodeled the Caribe and made it adult only…both have been wonderful. This time fee stayed at the Caribe again and were pleased. The pool waiter, Charley has been fantastic! He remembered the second day one of us prefers pina colada with tequila not rum and just brought it to us that way when he saw us sitting at poolside. He was also very attentive to guest needs and was making rounds regularly!! Ricky and Carlos in the Caribe Cafe gave excellent service, too. Margarita, who manages the grill makes a great omelet and remembers the guests and will ask if we want the usual. Great customer service from these individuals in particular, but all the staff we encountered were great. Our room house keeper was great, too but I did not get her name. This was our first time staying as presidential members and having butler services. Ross is the gent who provides those services and he was helpful in seeing our needs were attended too. One of my only complaints is that the Solaris resorts do not offer decaf coffee in the rooms which have coffee makers in them or in the coffee shop. You can get into the cafe but it is the crystals dissolved in hot water so not as good. I guess I find it hard to believe there is not a decaf option. Surely, we are not the only ones who are decaf coffee, mocha, latte drinkers. And it can’t just be because my hubby and I are older (57) because my daughter (22) is no caffeine as well. 🤷🏼‍♀️

Review by Kirstin H Grapevine,
Our Travel Specialists

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