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- Renaissance Cancun Resort and Marina
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Renaissance Cancun Resort and Marina
Mexico, North America
Cancun
The Renaissance Cancun Resort & Marina Hotel is located in Puerto Cancun, exclusive area at the beginning of the hotel zone, just ten minutes from down town and walking distance to the beach. This area is considered the new Cancun entertainment zone where you can find the Marina Town Center, the largest shopping center in cancun with 45,000 meters of surface which translates into more than 100 commercial and restaurants premises.The Marina and the golf course are the perfect option for the traveler looking for different experiences.
Facilities
- Sauna*
- Sun loungers
- Outdoor freshwater pool
- Poolside snack bar*
- Clothes dryer
- Private pool
- Dining area
- Luggage room
- Concierge
- Multilingual staff
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent879 reviews
Excellent
84%
Very Good
9%
Average
2%
Poor
2%
Terrible
4%
Location
Cleanliness
Service
Value
Come here and enjoy yourself
Renaissance Cancun resort and marina. Great atmosphere. Rooms were clean in great condition. Value is okay especially because staff is professional in answering phones and being polite, respectful, quick to assist especially Gilberto / Nelson - Botonco Service.
I would add more photos of the renaissance but we are in the photos, sorry! The hotel itself is very nice and gated with security and a mall is connected through a hallway from the hotel.
Review by I F Texas
An Unforgettable Stay at Renaissance Cancun Resort & Marina
This was my first time traveling outside of the country and actually staying in another country, and I honestly couldn’t have asked for a better experience. My friend and I had such a memorable, enjoyable, and amazing time at the Renaissance Cancun Resort & Marina. It’s really hard to say goodbye!
From the moment our shuttle arrived at the hotel from the airport, I felt like I was receiving the presidential treatment. The level of service was unlike anything I had ever experienced before. We were immediately greeted by Moses, who took great care of us and our luggage and directed us to reception to get checked into our rooms.
And the rooms? Absolutely immaculate! Everything was extremely clean, organized, comfortable, and luxurious. It was the perfect way to start our stay in Cancún.
After enjoying breakfast downstairs, we decided to head out and explore the city. That’s when we met Nelson, who quickly became one of our favorite people at the hotel. He was extremely helpful and gave us recommendations for local adventures, great places to visit, and restaurants where we could dine. He also helped us with the complimentary bicycles available to hotel guests so we could ride around and explore the area.
Throughout our five-day stay, we received amazing service from the entire hotel staff. Everyone made us feel welcomed and taken care of. However, there were three people who consistently went above and beyond for us: Moses, Nelson, and Gilberto. Thank you all so much for making our experience extra special. Your kindness, hospitality, and excellent service will definitely be remembered!
The only thing I didn’t like about this trip was how quickly the time went by. Five days felt way too short! This was an incredible first international experience, and Cancún gave me memories that I will carry with me for a lifetime.
We are already hoping to return in November, and I would absolutely stay here again.
Thank you to everyone at the Renaissance Cancun Resort & Marina for making our trip so wonderful.
Hasta luego, Cancún! 🇲🇽❤️ We’ll be back!
Home away from home.
The staff is wonderful and the food is great!! Ivan, Gilberto, Gabbie, Dulce, Kauan all the hosts and the entire team are so kind and joyful. Thanks for another great stay.
Review by Stacey T Tulsa, Oklahoma
Friendly and helpful staff
Ivan Moises Gilberto was wonderful and helped us with suggestions and recommendations during our visit in Cancun. We highly recommend the Marriott and we really appreciated his service.
Review by Daphne H Encinitas, California
Ivan and Gilberto gave us great dinner tips
My husband and I stopped by the desk around five in the evening right after check-in, just hoping to find a decent local dinner spot away from the big tourist crowds. Ivan and Gilberto ended up pulling out a map and talking with us for twenty minutes about this tiny family-run taco place in downtown Cancun that had an extremely perfect al pastor spit. We took a quick cab over right as the sun set, and the food was unreal, exactly the kind of authentic meal we were craving. Moises also helped us flag down a trusted driver out front so we didn't have to wait around. The hotel overlooking the marina is lovely and quiet at night, but the advice from Ivan really made our first night so special. We definitly will be booking here again whenever we return to Mexico.
