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  • Mexico Holidays
  • Cancun
  • IBEROSTAR Selection Cancun

IBEROSTAR Selection Cancun

TripAdvisor Review
Mexico, North America
Cancun

This luxury resort is in a key location, minutes away from Cancun's main attractions and only 15 minutes from the Cancun International Airport. This hotel features a convention centre and outdoor areas for events and social activities. The hotel offers elegantly designed rooms most offering a Caribbean Sea view. A few of the room amenities include Wi-Fi, and daily minibar service. Each room is air-conditioned and comes with room service. Your stay in the beautiful Cancun will be a memorable one. The restaurants offer the tastes of traditional Mexican cuisine. Relax and unwind at the spa offering a wide variety of treatments, facials, and scrubs. Spend the day relaxing on the beach or try your hand at snorkelling. On the other hand, you can just soak in the sun and take a dive into our outdoor pool. Children's programs are available for all ages based on age groups with activities designed to stimulate and educate.

Facilities

  • Darts
  • Tennis
  • Volleyball
  • Beauty salon*
  • Spa treatments*
  • Massage*
  • Solarium
  • Steam bath
  • Sauna*
  • Entertainment programme for children
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent9,655 reviews
Excellent
65%
Very Good
19%
Average
8%
Poor
3%
Terrible
4%
Location
Cleanliness
Service
Value
TripAdvisor Review
Excellent hotel for a family vacation

Excellent hotel for a family vacation. The service was great . We love the Staff, they were very friendly, attentive, and helpful. We love the prestige area ,as an iberostar member I’m so grateful with the prestige staff ,they took care of me and my family., Flor, Teo, Alexis and Guadalupe did a great job helping me with everything. Big thanks to Macario and Yaranelis , the prestige bar tenders for those amazing cocktails and incredible costumer service and Libia for make us delicious Coffees every morning. The star camp staff are incredible, they took care of my son really good and he had a really great time with them. Big thanks to Veronica Chavez for taking care of me and my family. We really enjoyed our days here , For sure we are going to come back .

TripAdvisor Review
Allergies

If you have food allergies and are wondering if Iberostar Selection Cancún is safe, this review is for you!

I have severe allergies to peanuts, tree nuts, and shellfish, and I get violently sick if I eat them. I was honestly pretty nervous before coming, but the staff here were absolutely amazing.

A huge shoutout to Lis! Every time she saw me at the buffet, she would come find me and walk around with me, telling me exactly what I could and couldn’t eat. If there was any chance of cross-contamination, she would go to the kitchen and bring me a fresh plate from the back. She even recommended different specialties for me to try, which made me feel like I wasn’t missing out.

One day she even brought me a dessert from another restaurant because most of the desserts at the buffet contained peanuts or tree nuts. That completely made my day!

I honestly felt like I was getting true 5-star service. I never felt like I was a burden—they genuinely cared and wanted me to have a great vacation.

Best of all… I had zero allergic reactions the entire trip.

One tip for anyone with peanut and tree nut allergies: bring a few safe snacks from home, like bagels or crackers. I found that many of those items at the resort had “may contain peanuts/tree nuts” labels, so it was nice having a couple of safe options.

Thank you, Lis, and the whole team for making what is usually the most stressful part of traveling feel so easy. I would absolutely come back!

TripAdvisor Review
Good experience, but it’s not 5-star

Overall good resort. A few things that need to be fixed. There’s not enough chairs at the pool for the number of guests at the resort. It’s so bad that guests put out towels the night before to reserve chairs. I’ve never seen anything like it. Also, the elevators stop at every floor on the way up and down. If they fix those 2 things, then it would be much better.

Review by F9724KHdavidl Nashville, Tennessee
TripAdvisor Review
maria was great

The food and the service was exceptional! Great fish tacos, soups were great and habanero salsa was so good.

Maria our concierge made us feel welcome and right at home!

TripAdvisor Review
Estate 2026

We have just returned from our vacation at this resort, and what can I say? It was absolutely amazing! From swizerland

The food, entertainment team, pools, beach, and all the staff were outstanding. Unfortunately, we were there during the sargassum season, but that’s really down to luck and completely beyond the resort’s control.

Another big plus was the resort’s app. It was incredibly convenient, easy to use, and beautifully designed—you can do almost everything directly from it.

If I had to mention a small downside (really just a minor detail), we weren’t able to book the Japanese restaurant despite following all the instructions. However, it wasn’t a big deal because the buffet offered such a wide variety of delicious food that we never felt like we were missing out.

The only other minor issue was the housekeeping schedule. On a couple of occasions our room wasn’t cleaned, but overall it didn’t affect our experience.

Overall, we highly recommend this resort. We had a fantastic vacation and would definitely come back!

Review by Adriano R Lugano, Switzerland
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