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  • Mexico Holidays
  • Cancun
  • Hilton Cancun An All Inclusive Resort

Hilton Cancun An All Inclusive Resort

TripAdvisor Review
Mexico, North America
Cancun

Nestled behind a mangrove preserve and set on 100 acres of Mayan coastline, our all-inclusive resort features twelve restaurants and bars, a 68,000 sq. ft. indoor-outdoor convention center, health club, plus kids and teens clubs. Drink in ocean views from our suites, and spend sunny afternoons in our two pools. The airport and Cancun's Hotel Zone are within 20 minutes.

Hotel Information

Spend the day on the private beach or dip into one of the 2 outdoor swimming pools. Additional amenities at this property include complimentary wireless Internet access, concierge services and an arcade/games room.

Facilities

  • Billiards*
  • Massage
  • Solarium
  • Steam bath
  • Entertainment programme for children
  • Children playground
  • Sun loungers
  • Poolside snack bar
  • Private pool
  • Luggage room
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.5 Excellent5,750 reviews
Trip Advisor
Excellent
79%
Very Good
11%
Average
4%
Poor
3%
Terrible
3%
Location
Cleanliness
Service
Value
TripAdvisor Review
Amazing Service!

We have been to Cancun many times. I have to say that the service at the pool was absolutely amazing and was the best yet. Baldemar offered superb service and made me laugh many times and called me by name everyday. If you visit this hotel, go see him; he will definitely make your experience one of the best. Thank you, Rocky L

TripAdvisor Review
Incredible Hotel and Staff

We were at the Hilton all-inclusive in Cancun last week. We had a wonderful time. The hotel and staff were amazing. We had wonderful service but there were a few employees who went above and beyond to make our trip special. First of all Felepe, he was our server at breakfast in Maxal. He noticed that I was using a crutch to get around and immediately came over to me and grabbed my plate to help me get the food off the buffet and back to my table. He was very kind and I really appreciated his help.

We spent a lot of time at the pool. Pablo Edson was our server most days. He was amazing. He remembered our drinks and made sure that he checked on us continuously throughout the day.

During the day there was a good amount of entertainment from Aqua Stretching to Movie Music Trivia and Bingo. Diego, Yoda and Nico kept us entertained.

The first and last night we ate at the Italian restaurant, which was our favorite. German was our waiter both nights, and he went above and beyond for us. When we came in on the last night, he actually remembered us. He made us feel like we were his only table and provided excellent service.

My family and I really enjoyed our time on vacation and the staff really made it a vacation we will remember.

TripAdvisor Review
Kids activities

Bracelet making and Face painting with Yoda was very well done! My kids loved his work.

TripAdvisor Review
Our experience was amazing!

We truly and totally enjoyed our experience here. Everything was neat, clean and amazing. David Ruiz, concierge, was not only helpful but fantastic. Julian was also great. The entire staff was super. We would come back and encourage our friends to to come. The entertainment was fun!!

TripAdvisor Review
Wonderful

We had a very short stay at this Hilton, but it was fabulous. Julian and Jesus went above and beyond to make us feel welcome. The views were beautiful, everything was clean, great pools, and buffet was great. We can’t wait to stay here again!

Our Travel Specialists

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Call our Travel Specialists today on 0800 408 0506