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Movenpick Hotel Jumeirah Beach
United Arab Emirates, Middle East
Jumeirah
Place yourself in the heart of Dubai's most dynamic and lively seaside district, by booking a room at Mövenpick Hotel Jumeirah Beach. Situated in Dubai's Jumeirah Beach Residence close to the Arabian Gulf, the modern hotel is located on The Walk and is just a short walk from ‘The Beach' mall, which features beachfront shops, restaurants and the UAE's first outdoor cinema. This 5-star hotel is modern, chic and contemporary, with exciting dining and recreation options only a few steps from the stunning Arabian Gulf beaches. All of our 297 rooms have balconies and free WiFi Internet, in addition to sea views for some rooms and suites. Tempt your taste buds with exceptional cuisine at our famed Dubai restaurants and award-winning bars. Dine on delicious New York Cuisine at Soul, experience a delectable buffet at The Talk or catch up on sports at West Beach Bistro & Sports Lounge. Unwind at the pool bar and enjoy our famous Mövenpick coffee at Falls Lobby Lounge & Terrace.
Facilities
- Wheelchair-accessible
- Car park
- Garage
- 24-hour reception
- Late Check-out*
- Mobile phone coverage
- Wired Internet
- Wi-fi
- Local and international calls
- Car hire*
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent7,898 reviews
Excellent
72%
Very Good
18%
Average
6%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
Nice location
I had a wonderful stay at the hotel. It is a very nice place with clean, comfortable rooms and a welcoming atmosphere. The staff were extremely helpful and always ready to assist with a smile. A special thanks to Mirza and Divya for their outstanding hospitality and excellent service. They made my stay even more enjoyable. I highly recommend this hotel and would be happy to stay here again.
A wonderful hotel
Everything was excellent. The staff were friendly and helpful; Irena, the restaurant manager, was lovely. Breakfasts were standard with a wide selection, while the dinners were absolutely superb. The hotel's location is perfect—everything is nearby: the beach, a large mall, and tram and metro stops. We have stayed at the hotel twice.
Family
My name is Sultan, and I stayed in room 1807. I had a very good stay and truly appreciated the professional and friendly staff throughout my visit. A special thank you to Jazib, Mirza, Waleed, Manager Akash, and the entire team for their excellent service, warm hospitality, and dedication to making my stay comfortable. I would be happy to stay here again and highly recommend this hotel.
Disappointed with the Food and the Sports Bar Manager
Very disappointing experience at the Mövenpick Sports Bar in the lobby on 10 July around 5 PM.
My friends and I ordered drinks, nachos, and calamari. The drinks arrived first, but we had to wait and follow up multiple times for the food. The nachos arrived after around 30 minutes, while the calamari took almost 45 minutes more.
The biggest disappointment was not only the long waiting time, but the way our complaint was handled. The calamari was extremely poor quality, a very small portion, overly oily, tasted like frozen food, and was served on top of a mountain of fries. We shared our concern with the team and requested to speak with a manager.
Despite the bar being almost empty, the manager took around 10 minutes to come. When he arrived, he did not introduce himself and instead of showing concern, he made a sarcastic comment: “I can barely see the calamari here.” This response was completely unprofessional and dismissive.
He took the plate and said he would check with the chef and come back with an update. He never returned. We eventually asked for the bill and only found out from the team member that the calamari had been removed.
What disappointed us most was the lack of ownership and basic guest care from the manager. Mistakes can happen, but the way a complaint is handled shows the true level of service. Unfortunately, the attitude and lack of follow-up left us feeling completely ignored and undervalued as guests.
This was not the level of service we expected from Mövenpick.
Review by Sarah Mae F Singapore, Singapore
Family
I had a wonderful stay at Mövenpick Hotel Jumeirah Beach. The location is perfect, just a short walk from the beach, with plenty of restaurants and shops nearby. The rooms were clean, spacious, and comfortable, and the staff were always welcoming and professional. A special thanks to Jazib and Mirza conceirage for the outstanding hospitality and exceptional customer service. He went above and beyond to make our stay enjoyable and memorable. I highly recommend this hotel and look forward to staying here again.
