- Dubai Holidays
- Jumeirah The Palm
- Marriott Resort Palm Jumeirah Dubai
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Marriott Resort Palm Jumeirah Dubai
United Arab Emirates, Middle East
Jumeirah The Palm
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and free babysitting. Grab a bite at Above eleven Dubai, one of the hotel's 10 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 11 meeting rooms. Free valet parking is available onsite. Make yourself at home in one of the 602 guestrooms featuring minibars and flat-screen televisions.
Facilities
- Spa treatments*
- Steam bath*
- Sauna*
- TV lounge*
- Children playground
- Children’s swimming area
- Outdoor freshwater pool
- Concierge
- Garden*
- Multilingual staff*
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
5.0 Excellent3,082 reviews
Excellent
90%
Very Good
4%
Average
2%
Poor
1%
Terrible
2%
Location
Cleanliness
Service
Value
Birthday staycation ❤️❤️
I really had a wonderful experience celebrating my birthday, thanks to the amazing staff from check in , the buffet caterers Christine, htun and saif thank you so much for making my birthday memorable ❤️❤️
Palm Arena
We watched the F1 and Football at Palm Arena and it os such a good atmosphere. Bilal was our server and he was really attentive.
Review by michellepQ2491OP Vienna, Austria
Good experience
Good service overall. Gods Miya was very good at the valet service
Not the best guest experience
I was genuinely disappointed by my stay at this hotel. Unfortunately, this was not the first time I experienced poor service here. I had encountered a similar issue during a previous stay but chose to give the hotel another chance. Regrettably, this experience confirmed that guest comfort and service recovery are not priorities.
I fully understand that hotels have policies, particularly regarding outside food, and I respect that. However, I found myself in an exceptional situation when my driver arrived much earlier than expected. I wasn’t asking for the food to be delivered to my room—I simply asked if the hotel could hold it temporarily, even at the hotel entrance, until I came down to collect it. Instead of showing flexibility or offering a practical solution, my request was repeatedly declined, and I was met with unnecessary back-and-forth calls and policy justifications rather than genuine hospitality.
I also stayed with my pet and paid the additional pet fee. For a hotel that welcomes pets, I was surprised that not even a bowl of water was provided. While I understand there may be an additional cleaning charge, the lack of even the most basic pet-friendly gesture made the fee difficult to justify.
The hotel is well located, and the rooms are spacious and comfortable. However, those qualities do not outweigh the importance of guest service. Hospitality is about balancing policies with good judgment and making guests feel valued. Unfortunately, that was missing throughout my stay.
After giving this hotel a second chance, I can confidently say I will not be returning and would not recommend it to anyone who values a genuinely guest-focused experience.
Look like the bit five star by mistake
Doesn’t deserve 5 star at all, first room the AC was not working, second room after they shift me niethr the phone and tv is not working and there was very high of humidity smell so bad experience
Review by Escape32444277523 Amman, Jordan
