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  • Sri Lanka Holidays
  • Colombo
  • Cinnamon Grand Colombo

Cinnamon Grand Colombo

TripAdvisor Review
Sri Lanka, Indian Ocean
Colombo

Cinnamon Grand is a luxury city business hotel enjoying a prime setting on a main road at the heart of the city. Enjoying a lively city location it boasts the added convenience of being close to a serene lake and just 1.2 kms from the beach. Guests will find a host of shopping, bars and nightclubs within 1 km of the hotel so guests will feel in the middle of it all yet a world away.Surrounded by beautiful gardens the hotel exudes regal splendour with its spectacular architecture, bright spacious areas and elaborate furnishings. The guest rooms are luxuriously-appointed and feature all the comforts and conveniences befitting the expectations of the most discerning guest. Exemplary amenities and facilities add to the impeccable service of the hotel and include an invigorating Spa, first-class dining and stylish conference spaces.

Hotel Information

Relax at the full-service spa, where you can enjoy massages, body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna and a fitness centre. Additional amenities at this hotel include complimentary wireless Internet access, concierge services and free babysitting.

Facilities

  • Tennis
  • Fitness
  • Spa centre
  • Hairdressing salon
  • Spa treatments
  • Massage
  • Steam bath
  • Sauna
  • Game room
  • TV lounge
  • Please note some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

5.0 Excellent17,699 reviews
Trip Advisor
Excellent
84%
Very Good
12%
Average
3%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
Buyer Beware

We made this reservation yesterday. Before making the reservation we called Global reservations to find out about the flexi stay. Spoke to five people, three of whom just put me on hold and disconnected, it took the fifth person to confirm the terms of the flexi stay.

We arrived at the hotel went for drinks and came back to the room and ordered room service at midnight. We didn’t receive our food till 2am.

When we checked in, the reception confirmed what we already knew, we are entitled to breakfast, high tea and cocktails. We called down to reception before drinks to confirm that we are entitled to breakfast and that we are able to order from the room service menu. The food arrives and we’re told to pay. When I call down to the front desk, we’re told that we do owe money and that we only booked on only room basis. This all took 45 minutes to sort out. My hoppers were soggy, my tea was cold and worst of all I woke up on the last day of my stay in Sri Lanka to this annoyance.

Then the guest service manager (Anjana) calls (because I wanted a call back from them) and he offers me a late check out at 6pm. He didn’t even bother to check what my reservation was. Had he checked, he would’ve known I had a flexi stay and I was checking out at 9pm.

We go out for a short while, we come back and we are locked out of the room.

This is all since 9pm yesterday. I’m not sure what else awaits the final few hours of my stay at this hotel.

Review by Traveler36915063368 Washington DC, District of Columbia
TripAdvisor Review
⭐⭐⭐⭐⭐ An Unforgettable Stay – Thank You!

⭐⭐⭐⭐⭐ An Unforgettable Stay – Thank You!

A heartfelt thank you to the entire team for making our stay such a wonderful and unforgettable experience. From the warm welcome to the exceptional service, kindness, and attention to detail, every member of staff went above and beyond to make us feel truly special.

It’s the people who make a place memorable, and your team certainly did that for us. We leave with beautiful memories, genuine appreciation, and nothing but praise for the hospitality we received.

My fiancée and I would like to extend our sincere thanks to everyone who made our stay so special. We’re already looking forward to returning in January 2027 and seeing you all again!

Until then, thank you once again for making our time with you so memorable. We can’t wait to be back! ❤️

Review by shalukal London, United Kingdom
TripAdvisor Review
Dosa and parata

We were at chutneys and food was excellent. Staff was so nice and we were served with Judiya was so polite and nice.

Review by Neloni L Colombo, Sri Lanka
TripAdvisor Review
Cinnamon Buffet

Yohan was an exceptional server and treated our table of 13 with a very humble and sincere attitude throughout. The Cinnamon our lucky to have him and we will be back again soon.

TripAdvisor Review
Excellent

I had a good experience during my stay. The hotel has a pleasant atmosphere, and the overall environment was comfortable and relaxing. The staff were friendly and helpful, making the stay more enjoyable. The facilities were good, and the location was convenient. It was a nice place to spend time and unwind. Overall, I enjoyed my visit and appreciated the hospitality provided by the team. I would recommend this hotel to anyone looking for a comfortable stay and a pleasant experience. I hope to visit again in the future and enjoy another relaxing stay.

Review by mshiyas31 Matara, Sri Lanka
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