Palmin Hotel

i really enjoyed my stay at the palmin hotel the staff are lovely especially deniz he was amazing during our hole stay the food was lovely and the hotel was very nice and clean and we would come again. The hotel is in a good location and the atmosphere is great too .

We stayed at Palmin Hotel as a family, and unfortunately we did not enjoy our holiday at all. It was a very disappointing experience and definitely not worth the money we paid.

The only positive thing about the location is that the hotel is close to Ladies Beach, and you can easily reach Kusadasi city centre by taxi for around €5.

The food was very repetitive, with almost the same dishes every day. It was also quite tasteless, so we ended up eating in the city centre most of the time. The drinks were also poor quality and lacked flavour. Although the hotel advertises itself as an all-inclusive resort, it really feels like costs have been cut on almost everything.

One of the few highlights was the game centre. The lady and the gentleman working there were both incredibly kind to our children. They gave them small gifts, which made them very happy, and they were always friendly and welcoming.

The hotel itself is extremely old and poorly maintained. Our room was not cleaned properly, hygiene standards were poor, and housekeeping did not come as often as we expected.

Unfortunately, we were also disappointed with the entertainment team. Most of the animation staff were very young, lacked professionalism, and the activities felt disorganised and amateurish. Deniz from the entertainment team repeatedly pressured us to leave a positive review and specifically mention his name. We also heard him asking other guests to do the same. This made us feel very uncomfortable and is not professional behaviour.

The kids' club was another major disappointment. Yasemin, who worked there, often wore very revealing clothing around the children. And showed her breasts to the children In our opinion, this was not appropriate for a family-oriented hotel.

The reception staff were also very disappointing. They rarely smiled, always looked unhappy, and never made us feel welcome. Whenever we needed assistance, they were not helpful, and overall the hotel seemed to suffer from poor management and a lack of professionalism.

Another thing that surprised us was the check-out policy. In many hotels, even after checking out of the room, guests are still allowed to use the facilities until their transfer or departure. At Palmin Hotel, not only did we have to leave our room at 12:00, but we were also asked to leave the hotel completely at that time, which we found very unreasonable.

Overall, we would never choose this hotel again and would not recommend it to families looking for a relaxing holiday. Don't be tempted by the lower price. It is worth paying a little extra for a hotel that offers better food, cleaner rooms, more professional staff, and a much more enjoyable holiday experience.

Amazing hotel to stay in. Food is great and staff are brilliant especially with the kids and pool games. Denis was great with our family, is always so kind and welcoming. Will definitely be back 😁