Casa De Maris Hotel

I’ve been to this hotel 6 times but I’m afraid there won’t be a 7th. There was a huge difference this year with all the cuts and penny pinching. No glass bottles of coke,Fanta and Efes was a big let down. I’m not a big drinker but I enjoy the odd bottle of beer on the jetty it wasn’t the same getting a flimsy plastic cup. I love all the staff but even they were very unhappy with all the cut backs this year and they were under staffed. In the rooms it’s cheap soap dispensers that you find in public toilets. I will be trying another hotel next year as Casa de Maris has lost its magic. Management needs to take a long hard look at the faithful returning guests who have said this year they won’t be back. It’s so very sad.

Hi this is a lovejy hotel in a great location - what makes it though is the staff from the moment you arrive to the moment you leave they make you feel welcome & special even though they are incredibly busy x would have been 5/5 but just a couple of bits food could be hotter but they do provide a microwave & I really don’t think you need the 24/7 bar it just means noise all night with people retiring at all hours to their rooms & not quietly a normal midnight cut off would make for better sleep ! X but overall great holiday in a great hotel - my advice keep the staff you have got as they are a credit to you x

This was our fourth visit to Casa, and after reading about some of this year’s changes, I was a little worried, but I needn’t have been, though. A few things may have changed, but the standards are still as high as ever.

The fixed hand soap and shower gel dispensers in the rooms are a great idea and should help cut down on loads of single-use plastic. We didn’t mind the change from bottled to draught beer and soft drinks, but I really missed the daiquiri of the day—the very sweet slush just wasn’t the same. Please bring it back next year.

I’d read a few reviews saying the food wasn’t as good this year, but I honestly couldn’t tell any difference. The steak on the grill was a great addition, and the Adana kebabs, doner meat and chicken shish were as tasty as ever. My only concern, which I mention every year, is the allergen labelling. I have coeliac disease and a dairy allergy, so being able to eat safely is really important, but several dishes were labelled incorrectly. If I’m ever unsure, I speak to the chef, who is always brilliant and happily makes me something suitable when there aren’t any safe options. One evening, he made me a lamb dish that I’d happily have paid for in any restaurant. It would also be lovely to have a gluten- and dairy-free option with the afternoon cakes, like the coconut macaroons from last year.

The entertainment team was so much better than last year. They got everyone involved and put on extra quizzes and activities after the main entertainment had finished. Please bring them back next year.

Last but not least, the staff are still as amazing as ever. It was lovely to see familiar faces like Selhattin, Sal, Enes and Emin, who recognised us straight away and gave us such a warm welcome. I also have to mention Vehbe and the lifeguard on the beach and jetty. They do a fantastic job of keeping everyone hydrated, sorting out towels and making sure the area stays clean and tidy. The lovely new team members we met in both the bar and restaurant are sure to become firm favourites too: the whole team’s dedication to ensuring that everyone is attended to and has a good time is second to none. The reception team were also very welcoming and helpful, especially when my husband left his wallet behind and didn’t realise until we reached the airport. Thank you!

There is just one negative. The hotel has put notices in the lifts asking people not to reserve sunbeds with towels before 7:00am., but the rule isn’t enforced and it still happens regularly with towels being put out as early as 4:00am. The pool attendant clearly knew about it, as he had to work around at least a dozen towels while setting out the sunbeds at 6.30 a.m. Please enforce the rule next year.

Even with that one issue, we’ll definitely be back for our fifth visit next year and are already in the process of booking. Casa de Maris has become our home away from home for our early-autumn holiday, and we can’t wait to return.