- Turkey Holidays
- Gumbet
- Phoenix Sun Hotel
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Phoenix Sun Hotel
Turkey, Europe
Gumbet
With a stay at Phoenix Sun Hotel - All Inclusive, you'll be centrally located in Bodrum, a 3-minute drive from Bitez Beach and 9 minutes from Bodrum Marina. This all-inclusive property is 3.2 mi (5.2 km) from Bodrum Beach and 3.3 mi (5.3 km) from Bodrum Castle. Pamper yourself with onsite massages or enjoy recreation amenities such as a seasonal outdoor pool. This property also features complimentary wireless Internet access and concierge services. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. <p>Enjoy a meal at the restaurant or snacks in the coffee shop/café. The property also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. </p> Make yourself at home in one of the 230 air-conditioned rooms featuring LCD televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Facilities
- Children’s swimming area
- Poolside snack bar
- Luggage room
- Concierge
- Garden
- Multilingual staff
- Babysitting service
- Wi-fi
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good1,053 reviews
Excellent
58%
Very Good
9%
Average
7%
Poor
5%
Terrible
22%
Location
Cleanliness
Service
Value
PLEASE READ*****
I would strongly advise anyone considering staying at this hotel to think twice. This was, without a doubt, the worst holiday experience my family has ever had.
The most shocking part of our stay was when a member of staff became physically aggressive towards my husband in front of our 4-month-old baby. No family should ever have to witness or experience something like that while on holiday, and it left us feeling frightened and completely unsupported.
To make matters worse, members of the entertainment team took photographs of our baby without our knowledge or consent. As parents, we found this completely unacceptable and a serious invasion of our privacy.
The hotel itself was in an appalling condition. The food was poor quality with very little variety, and hygiene standards appeared to be lacking. The swimming pool was dirty, the rooms were unclean, and we regularly saw rats and insects around the hotel. Instead of improving, the conditions seemed to get worse each day.
This holiday was supposed to be a special family trip, but I spent most evenings in tears because of how stressful and upsetting the experience was. We left feeling incredibly disappointed, exhausted and upset.
I would never return to this hotel, nor would I recommend it to anyone, especially families with young children. Based on our experience, there are serious concerns regarding guest safety, cleanliness, privacy and customer care that urgently need to be addressed.
Review by hazaroo675 Warrington, United Kingdom
Baris tattoist the best
Baris is a great tattoo artist, the holiday was amazing here and I came out with a perfect tattoo thanks to the great services
Worst Hotel Ive ever had the Misfortune to stay in
Worst hotel I have ever stayed in. ‘On the beach’ ought to be embarrassed.
Arrived at 1am. Our room (the 1 we booked) somebody was sleeping in it!!! 2nd room stank of cigarettes and only had beds for 3 (were a family of 4) 3rd room took an hr to clean as it was so disgusting. We were still waiting for a room at 3am.
In the room they gave us.. broken sockets!!! curtain broken, hanging off and didnt even cover window ( I have 2 teenage girls sleeping in there) toilet with brown stains toilet brush covered in poo mattress with blood stains no bedside tables broken furniture broken soap dispenser
All inclusive… 1st morning breakfast It was all disgusting!! dead flys floating in stagnant water on hotplate broken, chipped plates no cutlery or bowls. Juice undrinkable no tablecloths ashtrays on tables full of cigarette butts for a long line of people they brought out 4 bowls full of dirty water
no toaster no cereal no yoghurt no pastries
This is what we got…
bowl of broccoli & cabbage
olives
broken hard boiled eggs
luminous pink cold spam
square stale white cheese
chopped pepper
dry bread ( we had to cut ourselves on a disgusting chopping board.
Some unrecognisable meat stewed in brown sauce (this is supposed to be breakfast)
chopped raw pepper
watery scrambled egg
that was it.
No housekeeping for 3 days. Its non existent.
People smoke everywhere. guests and staff. They smoke at breakfast tables inside & out!!
lazy river is not working, full of dead leaves. Looks like it hasn’t been run for years. the hotel entrance has old furniture, rotting rubbish in bin bags, cables hanging down. Its a death trap.
Hotel is filthy everywhere. Manager hides when you complain. The ‘On the Beach’ Rep told us its the worst hotel in Bodrum.
Morning of day one there were 3 other family’s in reception wanting to leave. one couples room had no aircon (its 35 degrees) so they slept by pool!!
Avoid this hotel its a health hazard. We are taking court action against ‘On the beach’ for breach of contract
DO NOT BOOK !!! PLEASE AVOID
VILEEEEE HOTEL DO NOT BOOK!! abusive staff, terrible food, inappropriate entertainment staff. Staff are so rude and don’t care about the guests. I felt unsafe here every single night I couldn’t wait to come home
Review by hazaroo675 Warrington, United Kingdom
Very good at the reception, overall the hotel is clean
I must commend the cleaning lady named Zehra, who I had on my floor, a very active consultant who cleaned the rooms every day.
