- Turkey Holidays
- Lara
- Royal Seginus
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Royal Seginus
Turkey, Europe
Lara
This hotel with a very special design is located in a paradisiac place, by the sea. The Antalya Airport can be reached within 20-minute drive. The hotel rooms are very spacious, bright and modern. They have services such as tea and coffee making facilities, private bathroom with amenities and hairdryer, air-conditioning and safe. The hotel offers a fantastic spa where guests can enjoy numerous body treatments to take care of while relaxing including sauna, Turkish baths and Jacuzzi. Guests can also enjoy the Mediterranean breeze at the hotel's garden and terrace. Guests can relax at a seasonal outdoor and indoor pool. The perfect choice for any vacation, the hotel boasts spectacular beaches, outstanding service, and thrilling activities such as sport competitions, evening shows, musicals and kids activities. Sure to please any traveller, the property is proud to offer outstanding service and superior accommodations.
Facilities
- Wheelchair-accessible
- Car park
- 24-hour reception
- Wi-fi
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Currency exchange facilities
- Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent4,429 reviews
Excellent
72%
Very Good
9%
Average
7%
Poor
4%
Terrible
8%
Location
Cleanliness
Service
Value
Lovely hotel
Great hotel, really friendly and welcoming staff. Shout out fatih
Avoid Royal Seginus - misleading advertising, poor service and safety concerns
We were extremely disappointed with our stay at Royal Seginus. The hotel is advertised as having several à la carte restaurants included, but in practice none were reliably available unless five people each day showed interest!. We received inconsistent, last‑minute messages about openings. On one occasion we agreed to pay €30 when told a restaurant would open, but when we went to pay at 17:00 Guest Relations rudely informed us it was not opening after all. The next day we were told one restaurant would open and had to pay €40 each by 13:00 — the price had inexplicably increased by €10 in less than 24 hours. When I confirmed the booking and explained our children would not be eating, staff said our 7‑ and 12‑year‑old would have to sit at the back of the restaurant by themselves. This is unacceptable for a family hotel.
Other major problems during our stay:
Safety and hygiene: I witnessed staff members treating injured guests without wearing gloves and no incident details were taken. A Sickness bug going round the hotel and no other precautions were taken, no wonder really when they was never any soap in the restrooms around the pool area!
Room cleanliness: thick dust under the bed and a slipper found behind the curtain. 3 year old shampoo in the bathrooms! Leak in the shower that stained our clothes (when i report this i was told it was the marble effect on the wall, it was a plastic wall!)
Food and service: long queues at bars and restaurants every day and night; frequent shortages (plastic cups, minibar not replenished) poolside so paper cups were given out; no soap in toilets on multiple occasions; poor drink service during meals and often no cutlery on tables. The Food labeling was missing or incorrect with no information regarding allergies etc. The vegan options were extremely limited.
Under staffing and poor management: staff rarely interact with guests; buffet area left understaffed; guests pushing in queues with no staff intervention.
Children’s activities and communication: slide restrictions were not communicated so our children lost a full day; entertainment staff rarely engaged children; daily activities are not communicated.
All of these issued were reported during our stay and nothing was done!
Taken together these issues show the hotel is not operating at the advertised 5‑star standard. The way Guest Relations handled the à la carte bookings — short notice, cancellations and rude communication — was very poor. I would not recommend Royal Seginus for families or anyone expecting reliable service, good hygiene and clear communication. Avoid
Review by SCS2222 Stockton-on-Tees, United Kingdom
Our recent stay
Should re open the Adults only restaurant. Or failing that, please open another door to exit the very busy restaurant as it was chaotic & my hubby found it difficult walking with a stick after his recent operation with prams, people etc rushing in all directions (accidents waiting to happen) - Very difficult getting a reservation for the restaurants - didn’t manage this at all - it’s not the same here as it was 2 years ago & 3 years ago during our first visit. Also in the lovely open reception/bar area, it is not appropriate seeing men bare chested especially as this is supposed to be a 5* hotel; this was also seen in the buffet restaurant which is not appropriate - this needs sorting or I have feeling it could loose its 5* rating which is a shame as otherwise a splendid hotel with hard working staff.
Review by Lynda L Warrington
Beautiful Hotel
Very nice hotel with a lot of things to do. Very clean overall. Very good pools for adults and for kids. We really liked it.
Review by Edip K Italy
Food is obviously not safe
Please take advice regarding the negative reviews. There were 8 family members 5 of us got sick so badly. There is some bad issues going on with the food hygiene. We went to see a dr who gave us antibiotics to stop the infection. We felt better within a couple of days .We didn't dare eat anything while we were there for the rest of the week luckily we only had 2 days left and very relieved to be going home to fully recover
