- Turkey Holidays
- Konakli
- Noxinn Deluxe
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Noxinn Deluxe
Turkey, Europe
Konakli
NoxInn Deluxe Hotel offers a five-star Ultra All-Inclusive-service in the Alanya Konakli region, the pearl of the Mediterranean. At the same time, NoxInn Deluxe Hotel faces the sea and has a private beach of 300 meters which is awarded with the blue flag. Our hotel has a distance of 12 km to Alanya center, 3 km to Konakli center, 95 km of Antalya airport and 50 km to Gazipaşa airport. The hotel's facilities include 497 rooms with sea or countryside views that can accommodate 1000 beds. Among them are 454 standard rooms, 5 rooms with interconnecting doors, 4 handicapped-accessible rooms and 34 standard large rooms. Activities include various animation programs, indoor and outdoor sports fields, aqua park with separate children and adult pools, hammam and spa.
Hotel Information
Relax at the full-service spa, where you can enjoy massages. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless Internet access, babysitting (surcharge) and tour/ticket assistance.
Facilities
- Darts
- Billiards*
- Beauty salon*
- Spa treatments*
- Massage*
- Steam bath*
- Sauna
- TV lounge
- Entertainment programme for children
- Entertainment programme for adults
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent2,596 reviews
Excellent
74%
Very Good
10%
Average
6%
Poor
3%
Terrible
7%
Location
Cleanliness
Service
Value
Loud music
The music is extremely loud in the evenings. I understand that music and entertainment until 10–11 PM is completely fine. However, it is very disturbing that the loud music is also turned on again during the night.
Terrible
Atmosphere very bad, noise level- maximum, service not good
Animation team best bekir
We like this hotel , staff it was good , and animaties team also good , thanks for everything, and also food very good
Best animation team
I recommended this hotel to everyone. The experience Here was Amazing. The best animation team, super nice and friendly staff and very much activities to do Here. Was an amazing holiday!!
Disrespectful Treatment of Ukrainian Guests at NoxInn Deluxe Hotel
LWe are currently staying at NoxInn Deluxe Hotel, and one of the most disappointing aspects of our holiday has been the way Ukrainian guests have been treated by members of the entertainment team.
- Ukrainian music turned off by the pool
By the pool, the animator Bekir Kovuk asked the DJ to turn off Ukrainian music. This was particularly disappointing because we were simply asking to hear music from our own country while enjoying our holiday.
- Disrespectful response from the entertainment manager
At the disco, despite our requests, Ukrainian music was not played. At the same time, the same Dima Bilan song was played three times in one evening.
When I asked the entertainment manager, Ömürbek İdirisov, why no Ukrainian song had been played, he responded with a visibly displeased expression:
“How many of you are here? Who are you? 60% here are Russians.”
I replied that Ukrainians are guests at this hotel too.
This response was deeply disrespectful. The number of guests of a particular nationality should not determine whether other guests deserve consideration. I cannot speak for the manager’s intentions, but his words and attitude made us feel unwelcome and treated as second-class guests.
These two incidents involving members of the entertainment team left us with the impression that Ukrainian music and the preferences of Ukrainian guests were not being given equal consideration.
- Food at Flow Snack
There are also issues with the food service at Flow Snack. The food brought by waiters does not always match what was ordered. For example, the Caesar salad was served without Caesar dressing and with mayonnaise instead.
- Uncomfortable entry into the sea
Although the beach itself is sandy, large stones and boulders begin immediately upon entering the sea. This makes entering the water uncomfortable and potentially hazardous, especially for guests walking barefoot.
Overall experience
The food and beach issues are disappointing, but the treatment of Ukrainian guests by the entertainment team was the most upsetting part of our experience.
We expect a hotel that welcomes international guests to treat everyone with equal respect, regardless of nationality. Guests should not feel that their nationality or the number of people from their country determines whether their preferences deserve consideration.
I hope the hotel management investigates both incidents involving Bekir Kovuk and Ömürbek İdirisov and takes steps to ensure that all guests are treated respectfully.
I would advise Ukrainian travellers to take these experiences into account before booking this hotel.
