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  • Tenerife Holidays
  • Puerto de Santiago
  • Barcelo Santiago

Barcelo Santiago

TripAdvisor Review
Spain, Europe
Puerto de Santiago

Situated in a magnificent frontline position in Puerto de Santiago on the west coast of Tenerife, the modern hotel boasts spectacular views over the impressive cliffs of Los Gigantes, the Atlantic Ocean and the island of La Gomera. Restaurants and bars are just a few steps away. The international airport Tenerife South is at a distance of approximately 45 km from the hotel. The rooms have a stylish design and most of them enjoy fantastic views of the sea and the cliffs. The hotel offers outdoor pools, a mini-club, a gym and various sports facilities. Guests can get pampered in the excellent spa area with hydro massage pools or sip on a cocktail while taking in the remarkable atmosphere of the surroundings.

Facilities

  • Wheelchair-accessible
  • Car park*
  • Garage*
  • 24-hour reception
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Car hire
  • Laundry service*
  • Medical service*
  • *Some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

4.5 Excellent3,895 reviews
Trip Advisor
Excellent
62%
Very Good
21%
Average
9%
Poor
4%
Terrible
4%
Location
Cleanliness
Service
Value
TripAdvisor Review
Lovely clean hotel

Hotel is good, decor nice and fresh. Staff very helpful. Buffet food great selection, freshly cooked and plenty of choice. If you wish to sit outside you may have to queue but not for long. Gym is located just outside front of entrance, good selection of gear. Ask for a room fourth floor or higher otherwise you have obstructed views. Local pubs and restaurants under one min walk and supermarket to the right of hotel and few seconds away. Half way through our holiday now and have no problems apart from weather is very cloudy and no sun but temperature is nice. Trying the spa tomorrow.

Review by lorrainecbuckley Manchester, United Kingdom
TripAdvisor Review
Not what it was

Just back from our 4th visit…not sure we will go again. This is a lovely hotel in a beautiful setting. Since our first visit we have noticed lots of small cuts that are really affecting our enjoyment. I understand that the world economy is making business very difficult, but too many cuts are causing problems The entertainment was very repetitive, and not as professional as in the past The Breeze bar is the only bar all day and always very busy, even to get water you had to queue The staff were very variable Noel and Marina were always very smiley, but some of the others ….. The rooms and cleanliness is still very good

Review by angelais67 Derby, United Kingdom
TripAdvisor Review
Oct 26

Generally a good hotel with friendly staff Service in the Breeze bar could be slow at times and drinks and food not always what was offered

TripAdvisor Review
Gluten Free food - very poor

The hotel and entertainment were good but the GLUTEN FREE options in the restaurant were awful. We found the labelling in the restaurant indicating a dish/dessert was gluten free was not correct. I pointed this out to the chef but nothing changed. I was only able to have gluten free white toast twice in a week, there wasn’t a toaster at the beginning of the week, the cook frying eggs offered to toast it on his station. After making the hotel aware of my disappointment the customer service sent me the menu for an evening meal asking me to choose. Garlic chicken, potatoes and veg would be nice, I received a plate of three dried chicken drumsticks (couldn’t taste the garlic) potatoes and veg, no gravy. Another night after having the meal, I asked if I could have a gluten free cake, it took over 30 minutes to arrive. I was presented with undercooked chicken and meat. The main chef for the rest of the holiday ignored me when I was in the restaurant for the rest of the holiday. I am fully aware of what I can eat and can’t, but unfortunately I trusted the labelling of dishes, consequently having a reaction on holiday and feeling very uncomfortable. The chef on the cakes/desserts was very uncertain of gluten free options. One night there was no labelling at all on this section. Not a good holiday.

Review by FarAway17246598418 York, United Kingdom
TripAdvisor Review
Fabulous hotel!!

Stunning hotel overlooking the sea. Very spacious grounds without feeling it was massive. Great seaview/mountain view room. Plenty of sunbeds. Fantastic friendly staff, always laughing, chatty & smiling. Great freshly made cocktails, Cruzcampo on draft & premium spirits. So much choice at mealtimes, so many 'show cooking' areas. First visit, definitely not the last.

Review by Truwick Eastleigh, United Kingdom
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