- Tenerife Holidays
- Playa de Las Americas
- Spring Hotel Bitacora

This award-winning hotel is situated in the core of Playa de las Americas, one of the most visited tourist destinations in Tenerife. Located at 15 km from Teide National Park and only 20 min from Tenerife South Airport. Guests will feel very comfortable in the spacious rooms decorated in natural colours and equipped with all kinds of facilities to ensure a perfect stay. The main restaurant will delight visitors with a rich breakfast and lunch in buffet form and a delicious menu for dinner. There is also a bar with typical Spanish ‘tapas' as well as a night club offering several shows and live music. The resort offers a wide variety of amenities and activities to entertain adults and children, including two swimming pools and a children's park.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Outdoor bar where we got food always has a queue couldn't get more than two drinks at a time so was always huge queues. So annoying when you have got to keep an eye on the kids. Staff were very rude always with a rude look on there face. The entertainment was embarrassing and cringe terrible! When we checked out at 12pm on the last day. Anywhere else I have stayed your allowed to use facilities till your transfer. This one you can't use anything after 12pm! My kids wasn't even allowed bread and butter for a snack they wanted to charge 26 euros for bread. As soon as your done there they almost throw you out. No respect. I paid over £5000 for this one week and I'd say wasn't worth over £3000 . Hotel best opposite the hotel is £3000 cheaper and better. Better staff. Don't be fooled by the look of the pools not worth it just go to Siam park during your stay in another hotel. No kettles in room . No fridge restock. Nothing. No TUI rep working for help. Nothing.
We are currently staying at Hotel Bitácora in Tenerife, and I felt I had to leave a review to recognise one outstanding member of staff – Leo.
As a family with coeliac disease, eating out can be a challenge and often comes with a lot of worry. From the very first day, Leo has gone above and beyond to make sure we are safe, comfortable, and able to enjoy every meal with complete confidence. He has taken the time to explain the gluten-free options, checked ingredients, answered every question we have had, and always gone the extra mile without ever making us feel like we were asking too much.
His genuine care, kindness, and attention to detail have made our dining experience second to none. Nothing is ever too much trouble for him, and he always greets us with a smile and makes us feel genuinely welcome. Because of Leo, what could have been a stressful part of our holiday has instead become something we look forward to every day.
Leo is an absolute credit to Hotel Bitácora. Outstanding customer service like his is rare, and he has made our holiday so much more enjoyable. Thank you, Leo, for everything you have done for our family – you have truly made a lasting impression.
We hope you enjoy your holiday to Madrid
After reading some reviews I was so nervous about coming to this hotel, but I'm so glad we did. We had one of the best holidays here. Hotel was spotless, staff were very friendly and the day/night entertainment was good ( the Rock show, Kenian boys in particular are a must). Hotel is in a great location with lots to do in the area.
AI food options were excellent, great selection and kids loved getting the chance to try a range of cuisine.
Will definitely return.
Dog man and Rachel and Brian are absolutely fantastic with the kids! Could not have asked for a more fun holiday!
I really enjoyed it and a big thanks to Rachel Bryan and dog man
