- Majorca Holidays
- Playa de Palma
- Universal Hotel Neptuno
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Universal Hotel Neptuno
Spain, Europe
Playa de Palma
This beachfront hotel in the heart of Playa de Palma enjoys a privileged location. Most of the rooms have a direct or side sea view. All rooms have a terrace with soundproof windows and isolation system, and are fully equipped with all the necessary amenities to ensure a comfortable stay. The hotel's restaurant offers a splendid buffet with a wide variety of dishes, both for those who are on a diet and for those who want to enjoy a great variety of Mediterranean and international dishes. The hotel has 2 swimming pools, one of them outdoor with a hot tub and an access ramp, and the hotel has a lovely terrace with sea views.
Facilities
- Massage*
- Sauna
- TV lounge
- Sun loungers
- Children’s swimming area
- Poolside snack bar
- Luggage room
- Sun terrace
- Concierge
- Multilingual staff
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent296 reviews
Excellent
52%
Very Good
31%
Average
11%
Poor
3%
Terrible
2%
Location
Cleanliness
Service
Value
What happened to Playa de Palma?
This hotel is very clean and the breakfast has an excellent choice for most tastes. The rooms are modern and some have a sea view. The staff are lovely too! The problem was the area. It’s great for partying and is mainly German. It’s not ok for families and people who are not so steady on their feet! I would not let my son explore as the first day my husband was offered cocaine twice. The street vendors can be aggressive and there were police everywhere as after 8pm most people had a lot to drink and it became hostile and felt unsafe. The sea front was filthy with rubbish and as they cleared it, people dropped more. The sea was the same, dirty and littered. Such a shame for a beautiful part of the world. I will not go back again😢
Review by Culture07485765298 Weston super Mare, United Kingdom
Lovely hotel great location.
Stayed overnight on Wednesday. The hotel is spotless our room was so clean and comfy with an amazing view over the pool towards the sea. It's in a great location for everything. Shops restaurants and bus stops into Palma and the airport. Staff at reception were very helpful and the breakfast was wow one of the best variety I have seen. There is a big entertainment venue next door which can be noisy but it didn't bother us.
Review by Julie A Cambridge, United Kingdom
Highly Recommended Hotel
Everything about this hotel was great. Staff was friendly and helpful, the rooms are nice and spacious, it’s walking distance to the beach, the restaurant has an extensive menu of delicious food and drinks from around the world and great music (definitely a party vibe at night), and it has the best continental breakfast I’ve ever had (full buffet of more delicious food).
Review by Michael O Redondo Beach, California
Germans
Absolutely lovely hotel breakfasts great fresh and hot Reception staff helpful and happy Clean rooms air conditioning Beach a walk across a road Pool area always sun beds bar staff lovely Shops and places to eat close by Only one complaint Jet 2 we did not hear one other English person for 3 or 4 days And when in taxi first night the driver asked where we were from and saying England he asked why was we in German area ,all Germans he kept saying 🤷♀️ But everyone very friendly smiled and acknowledged us But jet 2 you should make people aware in your advertising of this hotel totally German area We been holidaying with jet 2 for a few years 2 holidays a year and never had no complaints
Review by Ptomlin63 Kent, United Kingdom
Good Hotel .. stag and hen party area.
The best feature here is the breakfast..it’s the best I’ve ever had at any hotel. The hotel is nice and clean. The hotel has been refurbished and there are still bits and pieces left to finish off but nothing of any concern. We are in our 70s and the refurb is obviously meant to attract much younger people. There are sort of cartoon style murals on the toilet doors in the bedrooms and in the reception area and corridor, all aimed at youngsters, but not to our taste. The pools are lovely and this whole area is spotless and very well maintained. When we arrived there were no towels or waste bins in the room so I rang reception and towels were brought up and a plastic bag instead of a waste bin. We got a real waste bin the day before we left though. There is a coffee/tea machine which I thought was good..however you only get 2 pods and when I asked for more you have to pay for them, I don’t think that’s a good idea. WARNING…This hotel is right next door to a HUGE club for youngsters and the music throbs well into the night, that being said when you close your patio doors the noise is very muted and didn’t spoil our sleep. This area is the Stag and Hen party Capital of Majorca it seems it’s DEFINITELY not for older people. Lots of drunken youngsters having a great time..not so good if you’re over 40 . I must say that taking into consideration the huge amount of young people in this area we only saw one incident of two young men squaring up to each other but the police presence is excellent and keeps the lid on bad behaviour. We definitely wouldn’t stay there again just because of the area but if you’re young and looking for a rave up this is the area to go to.
Review by lilljohncook Sheffield, United Kingdom
