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1/16
HERO Roc Continental Park
View 16 Photos
  • Majorca Holidays
  • Playa de Muro
  • Roc Continental Park

Roc Continental Park

TripAdvisor Review
Spain, Europe
Playa de Muro

Boasting a prime location just 100 metres from Muro beach, a beautiful white sandy beach in the north of Majorca, this charming property offers the perfect base from which to explore all the hidden treasures of this island full of magic. Nature enthusiasts may find the beautiful Albufera Nature Reserve close to the hotel, providing the perfect choice to discover the rich variety of flora and fauna of the area. Alcudia city centre is just 6 kilometres away and Son Sant Joan Airport is some 63 kilometres from the hotel. It provides a choice of rooms, studios and apartments to meet all travellers' needs. All the accommodation options include air conditioning as well as a fully-equipped private bathroom. As for the onsite facilities, there is nothing else like a refreshing dip in the outdoor pool or just to relax in the deck chairs, all for an unforgettable stay in Majorca.

Facilities

  • 24-hour reception
  • Mobile phone coverage
  • Air conditioning in public areas
  • Hotel safe*
  • Lift access
  • Garden
  • Sun terrace
  • Café
  • Bar
  • Restaurant
  • *Some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.0 Very Good659 reviews
Trip Advisor
Excellent
44%
Very Good
28%
Average
16%
Poor
7%
Terrible
5%
Location
Cleanliness
Service
Value
TripAdvisor Review
Too noisy, but good for families with kids

The 2 of us stayed for 2 weeks, the last week of August and the first week of Sept. Location of this hotel is amazing, it's close to beach, the rent a cars are behind a corner, ATM is basically within the hotel and bus stop is close. Basically, the best thing about this hotel is location. The view from our room toward the mountain was absolutely magnificent! The hotel is overall clean, but the wall of our room was stained, that could have been painted in 2 min instead it's a really ugly brown smudge that really worsens the feeling of cleanliness, but we got used to it after a while. It's visible that some utilities are quite old and rusty, especially in the bathroom.

The main issues we had were making us regret booking that hotels are:

  1. No sound or light isolation whatsoever - the rooms' door are very heavy and the weight just pulls them towards the wall and unless you put a lot of effort to control the impact, they will hit the door frame extremely loudly. When I said loudly, I really mean it. Sometimes you could also feel the vibrations as if the whole room is shaking. The first day we arrived we really needed at least an hour of sleep as we traveled overnight, but it was impossible to fall asleep due to people shutting the door every 5min. We bought earplugs but it did not help. It was even worse in the night, as people would arrive late in the night, the light from the hall would light the whole room because there is at least 1 inch of space all around the door. It was truly difficult to get some rest. After a while, we ended up sleeping with pillows on our heads.

  2. Air-con too strong - it was great that you could manually adjust the temperature, but the direction of blowing was towards head when lying in the bed, so both of us got cold the first 2 days until my partner managed to climb a chair and direct very dusty air-con opening towards the ceiling. Nevertheless, it would still blow pretty hard even on a low setting so we re positioned direction of our bodies when sleeping, and placed heads where the feet usually go.

  3. The smell - Not sure if this is something characteristic to the area or was waste emptied, but the smell of rotten eggs was so intense on a daily basis around 11pm, it was hard to breath. If I knew this was the case, I wouldn't have come in the area as together with heat, it would make me want to puke on occasion. It also smelled like that at the reception almost all the time.

  4. The ants - there was a number of ants in the room and bathroom at all times. I wasn't too bothered by them as they would leave us alone, but I read a bit and apparently it's the type that eats electrical wiring and building structure, so I recommend hotel to do something about it.

The deserts were repetitive - the food was great in my opinion, lots of choice and not only English food which I was fearing it will be, but a lots of sea-food and other choices. Some type of paella was served every single day, which was delicious. The deserts were not a big issue but deserts would disappoint as after 3 days you'd try all there is. More variety throughout the week would be nice.

The staff was amazing the first week, from chefs to waiters, but I think they changed at the end of the week. The first week the waiters were flying! They would remove dirty plates immediately, kept replacing with new cutlery etc, they seemed to get along and work as a real team. It was pleasure watching them work and have fun at the same time, they worked like a perfectly-oiled machine! However, as the second week came, the service in the restaurant got much worse - it happened that we couldn't find a ready table due to all of them being full of dirty plates, the food would be left of the floor and occasionally the food would be removed from hot plates even though it was still a lunch-time. A very visible change comparing to the first week.

Overall, okay stay, if I disregard the noise, which was really making rest impossible.

Review by Kristina S Ireland
TripAdvisor Review
5 star long-weekender

Booked a short break away for our wedding anniversary and this was our first time in Majorca. Hotel was smaller than expected but perfect in every other detail; level of cleanliness, food and pool area, not to mention the patient and friendly staff.

Hotel has a lovely atmosphere, and considering we stayed late summer it was relatively busy but lots of space to chill around the pool and enjoy the restaurant.

Great location for beach (which is superb!), additional restaurants and shops. Amazing options for trips out too. Which reception staff can help with organising.

Loved it so much we are thinking of a return short break next year at the same time!

Review by 27RaeT London, United Kingdom
TripAdvisor Review
Mediocre

Bit dissapointed,hotel very dated,rooms small and not very clean,staff are very good,work hard and pleasant,same can not be said for the majority of guests

TripAdvisor Review
Great chill hotel

Great hotel for a chilled relaxing holiday. Clean and tidy place, no fights for sunbeds. Helpful staff. Ideal location too. TUI transfers were rubbish but sorted quickly (they were obviously used to there being problems!). Our hotel floor stank of smoke.

TripAdvisor Review
Great Hotel but Room Issues

We have just returned from the AluaSun Continental Park.

Starting with the negatives: There were no Superior rooms available when we arrived, notwithstanding that is what we paid for. A Superior room became available the following day, but with much inconvenience in moving rooms and a wasted day of our holiday. We are waiting for compensation from Jet2 holidays and the hotel gave us a complimentary bottle of Cava.

The Superior room we were allocated had a flimsy wooden and ill fitting interconnecting door to the next door room. Fantastic for a family group, but sadly our "neighbours" were very vocal sexually. Very embarrassing for them and little sleep for us. Avoid rooms 111 and 115 unless you are a family using both rooms or you don't object to listening to other peoples sexual activities!

We were half board so paid for our drinks at the bar in the evening. The measures of wine were, in our opinion, very mean.

On to the positives: The hotel location was great for getting on public transport to see the island or heading off to the beach.

The hotel, pool area and our room / terrace were all spotlessly clean. There were plenty of sun beds and parasols. 

The employees were friendly.

The food served at breakfast and in the evening was well cooked, varied and plentiful. There were options for all tastes. It was also great that our half board plus entitled us to wine during our dinner. 

Would we recommend this hotel? Only if the hotel guaranteed us a room with no interconnecting door.

Review by garyenvis Leicester, United Kingdom
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