THB Flora

Amazing place to stay, staff are so friendly they can’t do enough for you, booked 3 times here this year absolutely love it, food is lovely, rooms are clean and spacious, no sun bed wars! Also a sunbed for everybody, plus love the balconies with terrace as they have sun loungers on so you don’t have to leave your room if you don’t want to, great for kids and all aged adults Staff member Carlos! Well he is just a legend nothing is to much trouble for him lovely man so welcoming, can’t wait for September to go again, location 8 mins walk from strip, close to shopping malls, beach in walking distance, great value for money

After reading some of the lower rated reviews, we were slightly apprehensive about our stay. However, we were pleasantly surprised and couldn’t have had a better experience.

The staff are the heart of this hotel, nothing was too much for them, from the entertainment staff, reception staff, service staff and house keeping, you could tell they all take pride in what they do.

Our room was clean, comfortable and perfect for what we needed, plus the sea view was a great addition.

For us, the location of the hotel wasn’t an issue as the walk to the main strip only took around 10/15 mins but for those who may struggle with steep hills, I’d recommend using taxis.

The only small thing to note would be the ongoing maintenance work whilst we were there. It wasn’t a huge issue for us as upon check-in, the receptionist had made us aware and they stopped at a reasonable time each day and it wasn’t too loud.

Overall, I’d definitely stay here again and would recommend to anyone planning to stay in Puerto del Carmen.

There were 2 main detracting parts of our weeks stay at THB Flora, the first if which was the constant work being done whilst we have been staying in the hotel. It has been from 8am-7/8pm most nights and also shut down one of the entrances to the convenience store and fully shut one of the main two reason we wanted to stay at THB Flora being the gym and health suite. I can understand that the hotel needs to be upgraded and renovated but why choose the busiest months to do it and not do it when the hotel isn't full woth guests. The second detracting factor was the aircon in our room we notified reception of the issue 4 times for it to get to the stage where it was slightly better than it'd been but we were having to deal with 22-23c most of the time at night and during the day as when we opened the front or back door the aircon would switch itself off and it'd essentially reset the temp in the room. So we could open the door to get a slight breeze blowing through but that would essentially render our room hotter than before. With it being our first time in lanzarote we were unaware as to where was the best location to go. We'd been recommended Puerto Del Carmen by friends and family but didnt know whether to plump for old town/harbour or the new town and chose THB Flora as it was close to the beach and had the facilities we were looking for, however did not realise it was at the top of a very steep hill which had to be scaled to reach the majority of restaurants and bars in the area. The hotel itself is clean and for a 3* rating has a lot of things going for it including the food in the morning (as we were bed and breakfast), the fact the room is cleaned daily with fresh towels provided everyday also, we also ate in the hotel twice and for an all you can eat buffet it came to 16€ each, minus drinks, which we thought was very reasonable given the selection and how fresh everything was. When we return to PDC we are more aware of the better locations to stay in are now and would not recommend this hotel to anybody that doesnt like extreme fitness everyday after arguably eating and drinking enough to down a elephant.