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  • Lanzarote Holidays
  • Puerto del Carmen
  • Lanzarote Village

Lanzarote Village

TripAdvisor Review
Spain, Europe
Puerto del Carmen

This delightful hotel is located in the resort of Puerto del Carmen in the Spanish island of Lanzarote. The hotel is situated just 1.5 km away from the stunning beach of Los Pocillos, while a myriad of shops, bars and restaurants lie a mere 100 metres away. Guests will find themselves just 7 km from the island's airport, offering a convenient setting for holidaymakers. The hotel provides comfortable, tastefully decorated guest rooms which come complete with modern amenities for visitors' convenience. Guests will appreciate the wide selection of enjoyable facilities and services the hotel has to offer, which include a massage service, pool and outdoor jacuzzi. There is something to tempt guests of all ages.

Hotel Information

Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless Internet access, concierge services and an arcade/games room.

Facilities

  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Mobile phone coverage
  • Wired Internet
  • Wi-Fi*
  • Local and international calls
  • Car hire
  • Secure parking
  • Laundry service
  • *Some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

4.0 Very Good2,674 reviews
Trip Advisor
Excellent
43%
Very Good
37%
Average
15%
Poor
4%
Terrible
2%
Location
Cleanliness
Service
Value
TripAdvisor Review
Relaxing holiday. Thank you

Just arrived back from a week staying here. Honest as it gets. Really no negatives just certain things missing or could be changed to make it a 5 on the review.

Yes it’s is a 4 star. We have stayed in a lot of 4 stars that were truly not rated correctly however we arrived at midnight. Great welcome from reception staff. Gave all the information we need. As in previous 4 stars we have always received a small snack package arriving so late but unfortunately nothing in this hotel maybe this could be changed. Rooms great, spacious and cleaned daily. No complaints from us. Beds were comfy also. Food was good as usually in all buffet style would never be as hot as you get when put food straight onto you plate as it’s cooked but we all know this. So again not bad. Service was good, not all staff as happy as each other but that’s what makes us all different. Pool area was spotless. No fighting for sunbeds plenty to go around even at 11am.Always a lifeguard on duty, aqua aerobics most days. Very quiet as no music played around the pool area. Not far from pubs, restaurants some nice pubs within walking distance and the more lively pubs just on about further. Something for everyone.

Slight niggle there is no room to shower in and change if on a late flight home. They have a shower in the gym that you can use but you are not given a time slot so make sure you leave yourself plenty of time if you need to use it.

No shop in the hotel just vending machines but there is a spar need by.

Overall it was a great hotel with a great calm atmosphere and very relaxing.

Thank you all at Lanzarote village hotel for making our holiday just what we needed.

Review by Melanie J Nuneaton, United Kingdom
TripAdvisor Review
Disappointed

To start with the WiFi is appalling slow and in secure,which I may add open,s you up to all sorts of problems later scams hacking to name just a few. Hotel is spotless and the room service for all inclusive is second to none. Bar staff and also amazing thank you so much. Rules around the pool and day I'm aloud pool towels the next day I need a card ,this was not mentioned to you on arrival neither were we given the appropriate cards for our stay. Pool attendant on this day was very rude on getting the cards we were given 2 towels, the following day it was self service double standards. Hot tub on many occasions has children in it under 16 pool attendant does absolutely nothing people smoking around the sunbeds nothing done about that either. The food is morning and evening meal totally horrible nothing matches ,one day there was green beans for breakfast and most of the food is being recycled in to other dishes mini sausages turned in to a casserole disgusting, water in the scrambled egg,mash potatoes look like baby food , over cooked pasta which had gone hard , oxtail more fat than meat, one lunch time there was a bowl of Brussels nothing to go with them ,rock hard con in some kind of red sauce bacon was more like Parma ham smoked, the fruit looking like it had past it's best over a week ago,I can go on but I guess this is all inclusive, well on a scale of were I've stayed before the timanfaya hotel in plays blanca all inclusive is leagues above this place , we spent most nights walking around looking what was worth having for tea and ended up going out very disappointed. It's being let down by management and head of kitchen yes you might be on a budget but sadly several English people I've spoken to won't be coming back because of the food. Entertainment at night some good acts and singers unfortunately only on for an hour so nothing to do after that so 9pm till 10 pm your evening is done . Pool area very clean and plenty of sunbeds . Not seen a Jet2 member since we arrived wouldn't no were to go to find one either . I won't be coming back here and it's the food which has made this decision. Regards Steve 🙏

Review by W822WCstephens Lanzarote, Spain
TripAdvisor Review
Fabulous hotel

Fantastic hotel close to everything you may need. Rooms cleaned everyday, food lots of choice puddings to die for, no sunbed wars very friendly staff and the jacuzzi is a cherry on top we will be back after the refurbishment

Review by karljn70 Manchester, United Kingdom
TripAdvisor Review
Mayo at reception

cannot thank Mayo the receptionist at Lanzarote Village Hotel enough for her kindness and help when we needed it most. Our villa booking through Booking.com was cancelled unexpectedly, leaving us in an incredibly stressful situation. We contacted numerous hotels, but everywhere seemed to be fully booked, and we were genuinely at risk of having nowhere to stay. It was a really worrying experience, and we didn't know what we were going to do. Thankfully, we ended up at Lanzarote Village, and the lovely lady at reception was an absolute lifesaver. She went out of her way to help us when we were feeling stressed and vulnerable, and her kindness made such a huge difference. Sometimes it's not just about the hotel itself, but about the people who work there and how they treat you when you're in a difficult situation. She showed genuine care and understanding, and we will always be grateful for that. She is a real credit to Lanzarote Village Hotel, and I sincerely hope management recognises her for the wonderful way she helped us. A massive thank you for being there for us when we needed it most. You truly made a difference! ❤️

TripAdvisor Review
Another fantastic holiday

We stayed at Lanzarote Village last year and never got around to write a review, so I thought it was about time after another lovely summer holiday this year. The hotel is in a fantastic location, right by the beach, and the staff are absolutely lovely. Everyone is so friendly, polite and helpful, which really makes you feel welcome. The food is also very good, with plenty of choice for everyone. We particularly enjoyed the animation. Although they can’t do more things in the swimming pool, or with music around, we still enjoyed a lot (pilates, aquagym, zumba, darts..). In the evening I would like to mention Bingo. The large screen makes it much more enjoyable and professional, and next to the price, the diploms for the winners are a lovely little touch. It has definitely improved since last year. The shows could perhaps be changed a little more often, as some are repeated. We aswell really enjoyed the karaoke evening, which went on until almost 11pm – great fun and enjoyed by everyone! Special thank you Robin and Kate! Great asset to this hotel. Thank you, Lanzarote Village, for another wonderful holiday. We will certainly be back!

Review by Olivia_Wrightt Scottish Highlands, United Kingdom
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