Lanzarote Village

Stayed here with my Partner for 10 nights and had a great time. The hotel is clean and well maintained on a constant basis and our Room was cleaned everyday, with towels changed everyday too. Staff are friendly and accommodating. There is a wide selection of food to choose from for Breakfast, Lunch and Dinner. My only criticism is of the Entertainment at night in the Cocktail Bar. Some performances are only on for less than 45 minutes and then the Bar becomes boring with no atmosphere. This however would not put me off recommending this Hotel to anyone else. 👍🏻😎☀️

The staff are extremely unhelpful and rude - would not recommend at all . From the minute we arrived at the hotel I knew it was not going to be a good experience. We arrived at around half 11 with check in being 2pm we asked if our bags could be stored - we were given the key to the storage room which had a lot of other peoples luggage stored - zero supervision - anyone could rummage through your stuff . The older lady at the front desk advised we could get our room at half one which we were delighted with - I went back at 13.45 to be told no and I asked would we come back at 2pm as this was the agreed check in time she smirked and said I don’t know you can try. At half 2 I went back and again she said the room is not ready and called who I assume was a cleaner to check the room and advised it would be probably another hour which we were disappointed with as it was 15.45 before we got into our room and we had been on the go from 3am. Her facial expressions and shoulder shrugs came across really unprofessional and rude. The food is really poor with hardly any variety - they did not know what poached eggs were at breakfast and the pool bar staff looked at me with ten heads when I asked if they had any cider. The pool bar food is dreadful. We were never greeted with a smile by anyone - everyone who works here seems to be miserable. One thing I will say is the rooms are spacious and are cleaned daily. We did notice ants in certain corners of the room , the door handle of the bathroom was clinging on for dear life and we had no light on our balcony. One thing that really surprised us was they did not provide us with bottled water - considering this is supposed to be a four star hotel you would expect at least one bottle of water to be put in the fridge daily. I would not class this place at 4 star at all!! Anytime we asked the older lady on the front desk to order a taxi for us - she had a face on her. The strip of bars and restaurants is about 20/30 minute walk from the hotel so we would get a taxi down and walk back up after dinner. My son put 1€ into a game machine they have and I couldn’t get it to work I went out to tell the lady at the desk who rolled her eyes and begrudgingly gave me the coin back and said don’t put anymore coins in - obviously !! Two minutes later she arrived into the game room hit the machine and got it to work and stuck her hand out to me without saying a word as if to say give me the money back. They don’t allow you to eat around the pool at your sun lounger and I seen on two different occasions the older guy from the pool bar shout at people for doing it. Fair enough if they had been told multiple times but this was not the case. Spend your money elsewhere - don’t come to Lanzarote village hotel !

We arrived a little too early to check in to our rooms but were allowed to use all facilities while we waited. The rooms were a decent size with a balcony and were cleaned daily to a high standard. There were plenty of Sunbeds available all day, just the odd days when it was very busy mid afternoon. The food was fantastic with a huge variety of options for breakfast, lunch and dinner. We would definitely return in the future.