Costa Mar Aparthotel

Good location to local bars and restarants and for getting to puerto del carmen on a bus takes 5 mins. Rooms really do need updating ,we has kitchen that was falling apart in places, plaster coming off the walls, cracked tiles everywhere. Very basic , pool area ok but can get crowded if hotel full. Would we return again.. No

Location is okay. 30 minute walk from main bars on the strip. Some staff are lovely some are very rude and do not come across welcoming or engaging. The overall atmosphere is calm and yh that's about it. The pool is good, however extremely strict rules are followed ONLY when the "LIFEGUARD" is working. When he wasn't around, the pool was so much more fun. Rooms are extremely outdated on design with everything ugly wooden. Freezer didn't work. Nothing to clean dishes with therefore ants got in. Cleaners somehow managed to break in despite the latch being locked (genuinely don't know how). TV doesn't work. You have to ask for anything you want e.g., toaster and hairdryer and have to return on the same date, or else. Barely any plugs especially in rooms. What we once thought was a good deal became pretty average or poor. Now onto the food. This food is barely edible. Everything is bland. The meet is all bone. Our group of 4 barely ate here and avoided it as much as we could. If it wasn't for SPAR's noodles, we may not be here today to tell the tail. We will not be returning under any cost unfortunately. However, shout out to the expressionate and enthusiastic desk staff member, who was very helpful and made the experience more pleasant, as well as the always smiling, dark haired lady who worked all across the hotel.

After writing all this, a fellow roomsharer enlightened me they had to take a chair EACH from the TABLE in the KITCHEN to EACH BED SIDE so we had a bed side table for anything you need to charge. Also the other plug socket in the room is behind the WARDROBE.

I wouldn't stay at this hotel again. The apartment had old furniture, but that didn't bother me. I also didn't mind that there was no Wi-Fi—these days, that's something you can easily work around.

What we really loved was the beach. It was quiet, never overcrowded, and there was always plenty of space to relax. We visited beaches all over the island, but we kept coming back to this one because it was so peaceful and much less crowded. We truly enjoyed spending our time there.

What did bother me was the housekeeping. On our first day, we didn't get to our room until 1:00 a.m. because our flight was delayed. Despite that, the cleaners were ringing our doorbell at 8:00 the next morning. Why would you come that early? We hadn't even had a chance to use the towels yet. They came very early every day, and no matter how many times we explained that we were on holiday and liked to sleep until around 9:00 a.m., it didn't seem to make any difference.

As for the food, if you're a vegetarian, you will NOT eat well at this hotel. Breakfast was fine—pretty standard, and there were enough options for vegetarians. Dinner, however, was meat prepared in every imaginable way. The only vegetarian choices were boiled vegetables and salads. It simply wasn't worth paying for half board.

There was also one waiter in the restaurant who was extremely rude. Our family didn't usually have breakfast together. I tend to wake up earlier than everyone else, so I always went first, while the other two members of my family came later. Every single morning, this waiter would come over to me and loudly tell me, in front of the entire restaurant, that I wasn't allowed to take food out of the restaurant. Every day I explained that the other two members of my family were simply coming later and that we were three guests—we just didn't eat at the same time. He kept insisting that I would be charged extra if I took anything out. I honestly don't understand why he never confronted the British guests, who often seemed to be his favourites, perhaps because they tipped him. Instead, he appeared to single out other guests.