- Gran Canaria Holidays
- Puerto Rico
- Maracaibo

Situated in the tourist resort of Puerto Rico, this wonderful hotel is just 250 m from the marvellous beach and links to the public transport network. There are a host of shops, boutiques, bars, restaurants, cafés as well as a pulsing nightlife located in the surrounding area. The airport is about 30 minutes drive away. This hotel greets visitors with elegant décor, attentive service and welcoming atmosphere. Travellers may totally unwind in cosy and completely furnished rooms with convenient amenities. The swimming pool and paddling pool are waiting for great splashing moments. The youngest ones may let off steam at the playground while adults lounge with a refreshing drink at the poolside bar or soak up the sun of the sun terrace.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
We love the location of these apartments and have returned numerous times as have wider family, more so for the level of service you get from it being a family ran hotel. All staff from check-in to check-out are professional, friendly and work so very hard.
Coming out of the back gate you have the CC to the left, and also a shortcut down to the beach if you can't manage the stairs further along, with an array of bars/restaurants down there too for ease.
Pool Bar is great, as is the food quality and prices are very reasonable, happy hour 4-5pm, then 10-midnight, also themed nights too (tapas, burger, steak, BBQ etc), and big screens which they'll put on if they have the channel you want Extra shout out from us to Stacey, she is a credit to the team and such a lovely person to meet.
Pool area was the busiest we've ever seen it, however we aren't ones to lie in the sun all day so was perfect for a cool off and we could always find somewhere to sit, if you do want a bed though, pool opens at 9am so you don't need to be up at sunrise (it says no reserving beds but it's always going to happen). Lifeguards great and very attentive.
Stayed in both standard & superior rooms, the main difference being that you will pay for air-con in a standard room, also air-con is not in the bedrooms but we managed fine and it was a heatwave at the time. Everything you need utensil wise and cleaned regularly by housekeeping.
My only one slight negative is the noise the housekeeping team makes, that being side I think it was more the location of our room as we have always been allocated directly on the lifts/stairs so they are moving the trolleys in/out from early morning, things banging against our door from the trolley and generally shouting up/down the corridor to each other, sunday was lovely and peaceful on no cleaning day.
Hyperdino outside the back of the hotel well stocked and reception also have a good selection of chilled drinks/ice creams etc, you can also get a 5 litre water from the seating area behind reception to save carrying from shops.
All in all we can't really fault these apartments and will be returning soon
Great location Very friendly staff Very clean Only thing I’d say is furniture in room wasn’t the most comfortable but you don’t much time there
We have just returned from a weeks stay at the Maracaibo. Travelled with husband and 16 year old son. Apartments were spotless, maids in every day. Beds were comfy. We stayed in a deluxe 1 bedroom apartment room 515. Had an amazing view of the beach and the location was excellent, really central. Short walk from beach, commercial centre and the mall. We loved our stay here and will definitely return. Bar staff were lovely, Happy hour was great value, ate there on a Thursday at the hotel bar - which was steak night, really great value and was one of our best meals on the holiday. Would highly recommend going here. Pool was lovely, although it’s small, we didn’t have any bother getting a sunbed, weather was fab during our week there. Small supermarket right across the road for essentials. Air conditioning with deluxe room is included, only in main living area so bedroom got a bit warm but we just left the bedroom door open. Safe was also included. Had to ask reception for robes as weren’t in the room but showed them booking with Jet2 says they were included so we got them straight away.
Amazing stay here. Location was ideal, walking distance to the shopping centre and beach. Rooms were perfect, cleaned regularly. The pool area was also amazing, including the pool bar which had great food and cocktails. Staff were lovely, from the reception staff to the pool bar staff and the cleaning staff everyone was very helpful. The hotel made our holiday without a doubt, would definitely recommend.
Very nice hotel the staff are very friendly and helpful the bar area is. Great and the food and drink excellent
