- Gran Canaria Holidays
- Playa del Ingles
- Barcelo Margaritas
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Barcelo Margaritas
Spain, Europe
Playa del Ingles
This beach hotel is situated in the tourist centre, around 1.5 km from the local sandy beach, Playa del Inglés. Gran Canaria Airport is approximately 30 minutes by car. Within walking distance, guests will find a great shopping centre with entertainment opportunities. The nearest public transport stop is in the near vicinity. There is also a big range of bars, pubs and restaurants in the near surroundings. This holiday hotel complex, housed in a 9-storey main building and an 8-storey annexed block offering modern rooms, fully equipped to ensure a pleasant stay with maximum comfort. This is a great place to spend a few days with the family as it counts with two children's pools and an entertainment programme for adults and children.
Hotel Information
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness centre. Additional amenities at this hotel include complimentary wireless Internet access, concierge services and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Facilities
- Wheelchair-accessible
- Car park
- 24-hour reception
- Mobile phone coverage
- Wi-fi
- Laundry service*
- Medical service*
- Air conditioning in public areas
- Currency exchange facilities
- Lift access
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.0 Very Good2,168 reviews
Excellent
54%
Very Good
25%
Average
11%
Poor
5%
Terrible
5%
Location
Cleanliness
Service
Value
Great experience
We stayed at the hotel from 16th of September 20th of September The location is great. There is a Supermarket across the road and a Spar few minutes away.
The staff at the Reception was friendly and helpful. The rooms were spacious ,kept clean with 2 balconies and well equipped with 2 TV’s.
The staff at the breakfast and dinner were friendly and there was a good variety at the breakfast and dinner had different themes everyday.- enjoyed Stunning swimming pools. We had an amazing experience. I will recommend this hotel to my family and friends. Thank you for having us and made our stay memorable .
Pleasantly surprised
Wasn’t sure what to expect reading previous reviews. I can say I was pleasantly surprised on arrival. Hotel, compared to other Barceló’s we’ve stayed in, it is in need of some TLC. But in a whole for the price I paid I’m not complaining. I stayed HB. Breakfast is good, really anything you could eat for is supplied. Dinner, it was fine the usual buffet menus you get in most hotels. Always find something to eat. Hotel and room were cleaned everyday so cleanliness wasn’t an issue either. Can’t comment on day/night activities as spent the day at the beach and evening in and around the local area.
Review by William M Glasgow, United Kingdom
Barcelo Margaritas Royal Level
Excellent service, very friendly and welcoming. Bar staff Andrea extremely helpful and service with a smile. All staff including room attendant very helpful.
Review by ThomasP454 Bangor, United Kingdom
Barcelo Margaritas
Have just returned from a stay at Barcelo Margaritas. This is the second time we have stayed at hotel. Hotel very clean and tidy. Room was cleaned to high standard every day. Resturant staff very friendly, polite and hardworking. Food very nice lots to choose from. Reception staff very helpful. I had a problem with my luggage. Husband picked up wrong case on arrival to hotel! The ladies on reception tried to contact the transfer shuttle staff but it was late and offices closed. The following morning I went to reception and spoke to a lady called Tina Gonzalez. This lovely lady went out of her way to contact the airport to try to find out where my case was. After a while Tina got off the phone and was able to tell me that my case had been returned to airport transfer office and wrote down the instructions of exact location where I had to go. I thank Tina from the bottom of my heart as without her help I was going to give up and book a flight home as no one had contacted me with information on where my case was and all I had clothes wise were the ones I was wearing from day before. Tina's help made my holiday. She went out of her way to help me and for that I am very thankful she is a credit to the Barcelo Margaritas and because of her kindness we were able to enjoy the rest of our holiday. Thank you to all at the Barcelo for an enjoyable stay⭐️⭐️⭐️⭐️⭐️
Review by Tracey H Kent, United Kingdom
Avoid if you don’t want terrible customer service
A really disappointing end to our holiday, made worse by rude customer service.
Nobody told us that pool towels could only be collected between 10am and 12pm. When we needed replacements after ours had been taken from downstairs, we were told we had missed the collection window. Having paid for an all-inclusive stay, missing out on our planned day by the pool over something that hadn’t been explained was extremely frustrating.
What upset me most was the receptionist’s attitude. Rather than helping resolve the situation, she repeatedly questioned me about who had taken our towels. I explained that I hadn’t seen who took them, but she continued arguing with me.
We would have left a much more positive review otherwise, but this experience put a real dampener on our stay. Clear information and a polite, helpful response could have made all the difference. Based on how we were treated, we wouldn’t return.
