Abora Buenaventura

Been here a few times and always a goof experience. Waaaay too many loud kids though, so be prepared, but thats not a hotels fault.

We had a wonderful stay at Abora Buenaventura. The hotel offers a wide variety of activities and entertainment for both adults and children, so there is always something fun to do.

The food was excellent, with a great selection of fresh and delicious dishes every day. There was plenty of choice, and everyone could easily find something they enjoyed.

The biggest highlight was the professional, friendly, and helpful staff. They were always smiling, attentive, and willing to assist, making our stay even more enjoyable.

We highly recommend Abora Buenaventura to anyone looking for a relaxing holiday with great facilities, fantastic food, and outstanding service. We would be happy to come back

We recently stayed here for two weeks at the start of the school summer holidays.

​The Good: The hotel is massive and boasts great facilities, including two main pools, a couple of kids' pools, and a fantastic splash zone. There are plenty of bars, a play area, and a few reasonably priced on-site shops. The kids' club staff were absolutely brilliant, kids can have breakfast with the mascot, Panchi, which happens twice a week.

​The Bad: Unfortunately, the service was highly inconsistent. Many staff members in the shop, reception, and dining areas were quite abrupt, though there were a few lovely exceptions in the main restaurant a d kids clubs. It definitely felt like the hotel was short-staffed. ​Housekeeping was also a letdown. The cleaners seemed rushed, effectively only changing the towels rather than actually cleaning. We kept the room tidy ourselves, but the floors weren't properly cleaned, and our bedding wasn't changed once during our entire two-week stay. Furthermore, we noticed some favoritism, with Spanish guests who were not all inclusive frequently receiving free drinks while other nationalities were charged. As half-board guests, we were also frustrated to be charged completely different prices each time we ordered milk for the kids.

​Hygiene & Wildlife: The hotel grounds have several resident cats that the hotel feed. While this might seem nice, the cats frequently wander into the indoor and outdoor dining areas. Because they are effectively wild animals, they hunt on the property; we unfortunately came across a few dead birds left around the children's play areas, which is a bit of a health and safety concern for families.

​Entertainment & Dining: The entertainment was hit-and-miss. The kids' disco runs five nights a week, but the mascot only showed up three times, which disappointed the kids since it’s heavily advertised. As for the food, it became very repetitive. The children's options were incredibly poor, and even as a fish lover, I struggled with the selection. Popular items ran out quickly and were rarely replenished.

​Facilities & Location: The advertised launderette is just two washers and a dryer hidden away, costing €5 to wash and €4 to dry. There is a free beach bus, but it gets so crowded that it turns into a battle to get on; if you don't want to fight for a space, you'll have to walk a mile (which takes a while with kids) or pay for a taxi.

​Summary: The hotel is a bit dated in areas and needs some TLC. It has the potential to be really good, but management seriously needs to focus on basic service, staffing levels, and hygiene standards.