- Gran Canaria Holidays
- Playa del Ingles
- Eugenia Victoria
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Eugenia Victoria
Spain, Europe
Playa del Ingles
This attractive hotel is ideally located in the popular holiday resort of Playa del Inglés in the south of Gran Canaria. It features an outdoor pool, an excellent spa area, a gym, a restaurant and three bars. The resort centre with countless shops, restaurants, bars, pubs and entertainment options is within a short stroll; the hotel offers a complimentary shuttle to and from the beach.
Facilities
- Tennis
- Sauna
- Entertainment programme for adults
- Children playground
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Poolside snack bar
- Clothes dryer
- Luggage room
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good2,802 reviews
Excellent
42%
Very Good
33%
Average
15%
Poor
6%
Terrible
4%
Location
Cleanliness
Service
Value
How is this only a 3*
How is this ONLY a 3*???
Those were my words daily for the duration of my holiday!!
Food - Amazing right through the day. The Al A Carte during lunch time was my favourite. I went right through the menu.
Rooms - fab and great size
Entertainment - always something going on through the day and if not you could just spend some time down the gorgeous Spa. Some had a massage too and loved it. Evening entertainment was decent. Inside and outside choices. We tended to stay outside cause of the heat. Different singers every night but they did seem to sing exactly the same songs in pretty much the same order. White night was a really good night too.
Facilities - Mini golf at the side od the pool free of charge and good fun. Table tennis and pool tables. Games room and children's indoor soft play.
Pool - there is a baby pool, a toddler pool and main pool. My only disappointment was tbe main pool. It was SO deep. 3m for 3/4's of it. The shallow end come up to my ribs and I'm 5ft 3in. This meant rhat everyone congregated in that area so it was very busy. We had to buy and rely on noodles to have a chill in the deeper area or youre constantly treading water.
But I would definitely return!
Review by hannahlV8302JF Ferndale, United Kingdom
Great hotel.
If hotels were given stars on the quality of services, rather than what services they offer, this would, imho, be a 5*. Pool areas, like the rest of the hotel, are cleaned well. I mentioned the pool as the guy cleaning it was given the smallest machine possible, but covered every inch. Food was really good for an all inclusive buffet. There’s a small live cooking station. There you can get omelettes, fried eggs, crepes, freshly cooked meat or fish, depending on what meal time it is, and what’s on offer. Bar service was good. Yes, at times had to wait a few minutes, but the quality of the drinks and service were good/very good. Entertainment was a lot better than some other hotels, with 2 lots of entertainment of a night, one inside, one outside. Apart from 1 couple of “singers” the others were good. Now for the not so good bits. Rooms are a bit strange, see pics. Open the door and the twin beds are just there. There are long corridors going to each room, which makes any noise amplified. Saying this the rooms are quite large. There is a window in the bathroom, the other side is your neighbours window, although it is none see through, if you have the light on, your neighbour can tell. Balcony is quite big, with 2 pull out dryers, table and 2 chairs. Overall, a very good experience. Yes we recommend and yes will be back.
Review by jph15178 Worcester, United Kingdom
Early summer getaway
Well, it looks impressive in both size and appearance but sorry to say that’s where the impression stops. The rooms are large and well equipped but missing what I would deem a 4 star hotel essential, a tea or coffee facility or even a kettle. Cleaning was hit and miss daily, and no pattern of methodology as they cleaned rooms either side first thing then came to mine at 3:45pm? Food both breakfast and evening meal was very poor. Limited availability and never very warm. Repetitive each day and great if you like fish or curries, but meat choices were spoiled with “extra” additives. Unfortunately ended up eating out for both breakfast and evening meals most days, after seeing what was on offer and yes the lack of seating available. Snack bar was good but long queues always at both. Bar staff hid and miss with the exception of Sergio at the pool bar, always happy smiling and chatty, all other staff should learn from this man on how to provide customer service!!!! Reception, well if you can tear them away from chatting and laughing and joking with each other, then you get unhelpful rudeness, service you would expect from a 1 star hostel accommodation. Spa was good although a little expensive for what you actually get, but was pretty quiet most afternoons. Pool was nice but a serious lack of sunbeds no matter what time of day. They display policies of no reservations but clearly don’t follow through, and just constantly walk past beds with towels but no one using them all day. Today two beds next to me were blocked with towels all day, between 09:30 and 14:30 with no one using them. I write this sat in the main bar area on my last night and have tried to ask about late checkout as I don’t fly till 9pm, but at 23:00, they can’t tell me if my room will be available and I have to come back in the morning at 8am! The excuse we don’t know who is checking in tomorrow??? Really! I have tried to post some positive features about this hotel, but it was very hard to find any except of course Sergio in the pool bar! 4 star hotel, sorry a long way off, would I return, No!
Review by Mark W Northampton, United Kingdom
Don’t recommend it!
That’s our last evening so I decided to write the review as I have fresh view on the whole situation.
The hotel has great first impression. The lobby and the reception look great and the rooms are very spacious. Everything is very clean. Cleanliness is probably the biggest advantage of this places.
The rooms. As I mention before very clean and nice size but don’t come here without good earplugs. There’s no way you will sleep although after 3 days without sleep your body will be that tired you won’t bother anymore. Basicly you can hear every single word of your neighbours so you feel never alone even when sitting on the toilet.
The pool. In overall the pool is nice. Most facilities are great. Again very clean, but the tiles on the pool are broken in few places. Our son hurt his feet. Then we’ve met another family with child who done the same. Around the pool there’s plenty used plasters and on the reception woman said it’s not big deal it’s broken for 20 years and she don’t care.
Another “lovely” person from the pool area is Miryam aka “general Franco”. She is walking around the pool like angry dog and looking for people who break rules. She basically has problem with everyone who is not Spanish. For us that was an inflatable kids mattress which we were use all week until she appeared on the pool. She started talking to me in Spanish. I told her I don’t understand but she didn’t care and that was me. English is not my first language so I started talk to her in my own language after all that show she called a manger. After that she went to Spanish speakers guests who were sitting behind us and obviously talking and pointing on us.
Hotel doesn’t adverts itself as a Spanish speakers only so I don’t understand why person who speaks only her own language works on public area.
Anyway the evening entertainment and animation team are lovely. Very great shows and a lots of effort.
Drinks are poor. Most of them taste like alcohol free.
Drinking water is available all the time from the main bar but you need to have your own bottle.
Review by sandrinezi84 Hamilton, United Kingdom
Amazing hotel 5 star hotel
This hotel is an absolute dream! The rooms are incredibly clean and amazing, and the price is just right. The staff is fantastic, and the entertainment is top-notch. Don't even get me started on the food – it's amazing and so diverse! And if you're looking to relax, the spa treatment is wonderful, and the pools are simply great. 🤩🏨✨ #Hotel #Rooms #Price #Staff #Entertainment #Food #Spa #Pools
