- Gran Canaria Holidays
- Playa de Mogan
- Cordial Mogan Valle
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Cordial Mogan Valle
Spain, Europe
Playa de Mogan
The CORDIAL MOGAN VALLE APARTHOTEL is an establishment in which to enjoy unique sensations and awaken the sleepiest senses. Of particular note are the panoramic views of the mountain, of the garden and of the swimming pool. During the warmer months of the year, guests can use the outdoor swimming pools. We offer Breakfast Service and Dinner Service. The multilingual staff at reception will be happy to assist you.
Facilities
- Wheelchair-accessible
- Car park
- 24-hour reception
- Wi-fi
- Medical service*
- Multilingual staff
- Air conditioning in public areas
- Currency exchange facilities
- Lift access
- Garden
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent3,514 reviews
Excellent
47%
Very Good
37%
Average
10%
Poor
3%
Terrible
2%
Location
Cleanliness
Service
Value
Very good, but one big negative
I'll get the negative out of the way first; we felt that the room cleanliness and housekeeping was poor. The cleaner didn't come when she should have, sheets were not changed when they should have been and at one point the cleaner was adamant she had changed the sheets when it was obvious that the dirty, stained ones were still in place. It was noticeable too that more than one of the public toilets had no soap, and that there were loose fittings.
Nonetheless, the good points were plentiful. The superior room was a very good size with a huge balcony. It was well equipped and very comfortable.
There was also a very good selection of pools. The busiest pool had activities in it and the adjacent splash park (no slides but a playground with fountains and sprays) had a very shallow paddling pool and two jacuzzis. There was also a quieter family pool and a very nice quiet pool higher up.
The location was great, there is a supermarket and taxi rank opposite. A small mall is further along and it's about a 15 minute walk to the main resort centre. The starting point for the Friday market is by the supermarket too.
The spa treatments were good, although there was a mix up with the booking. We had good service from reception.
We cannot comment on the food on site nor the evening entertainment. On the whole this is a very good complex and we enjoyed our stay. Cleaning is a basic thing though and we think a bit more care is needed in that regard.
Review by MancMan78 Manchester, England
Brilliant family stay
Just back from our 3rd stay at the hotel. I couldn't recommend it enough. We stayed in superior 1 bedroom apartment. Beautiful apartment and very clean. Pool area well maintained and no big rush for sun beds Pool side bar had great drink options We only had lunch at hotel food wise and couldn't fault it. Great value for money and friendly helpful staff
Very average hotel, great location, poor cleanliness
A very average place to stay.
Hotel is in a great location, everything is within easy walking distance including shops, many restaurants, beach and harbour. The village and harbour is beautiful.
However the hotel itself leaves much to be desired. The cleanliness is poor. The floors are dirty, the pool areas are dirty and smelly, the pool water itself always looked murky. The tables around the bar area were rarely clean and some of the furniture is very tired and falling apart. The corridor walls and floors are filthy.
The rooms were cleaned most days but again, the standard of cleaning wasn't the best. I think we had 1 change of sheets in 2 weeks and the change in towels was extremely hit and miss. Often towels would be taken but not replaced leaving us 2 towels for 4 people. Toilet roll is not replenished at all.
The biggest issue for us aside from the cleanliness was the lack of staff. For a hotel of this size there was usually only 1 member of staff running the bar and cafe areas and we waited over half an hour just to order lunch one day. The staff they have work hard but they are stretched too thin to cater for everyone.
The pool rules are somewhat understandable but strict, so you aren't really allowed to use any floats, inflatables or play with balls etc. and the lifeguard would stand and shout endlessly, for much of the day, over one thing or another.
The lifts also seemed to take it in turns to be out of action more often than they were in use and after climbing the mountain of killer steps multiple times a day with tired kids, this does become frustrating.
All in all, we enjoyed our visit to the town and visiting the beautiful area but would definitely not return to this accommodation.
Fantastic Family Hotel
We had a wonderful 2 weeks in the Cordial Mogan Valle! We had a 2 bedroom apartment which was huge and so clean. Our family enjoyed the different choices of pool areas where we could always find a sun lounger. A special mention to Elo, the lifeguard at the quiet pool who always went above and beyond to create a quiet and safe area for swimmers. Ideal location near shops and restaurants. My wife and older daughters had a lovely relaxing spa day and all staff were so friendly. We will definitely return to this hotel in future.
Review by Johnghop Neath Port Talbot, United Kingdom
Mogán best area in Gran Canaria
Stayed 10nights bed and breakfast. Breakfast you couldn’t ask for more something for everyone to eat even fresh cooking stations. Best apartments we have stayed in on the Canary Islands, we stayed in a superior two bedroom with air conditioning and fans. The balcony is amazingly big with outdoor shower. rooms as spacious and very clean. The quiet pool was amazing for our stay as no sunbed hogging and had beautiful views. Very helpful and Polite staff. Very quiet with no outside noise. Brilliant location only 10min walk to the beach and harbour is a must see! Very beautiful. For what we paid it’s great value for money and it’s deffo our best stay in any of the Canary Islands.
Review by Sarah J Swindon, United Kingdom
