Club Maspalomas Suites and Spa

What more can be said about this hotel that hasn't been said already? This is by far the best hotel of all the other hotels I've stayed at in the last decade. This is the third year in a row that we've made it all the way there. And every time it never ceases to amaze us. Calling the staff amazing is a huge understatement. And I mean everyone, from the front desk to the cleaners and even the maintenance staff. Everything works with precision and quality that is particularly impressive. The food, the variety of rooms, the spacious and clean, and they don't seem to miss a beat. I've written that the entire staff is amazing, but at the same time, there are always those who are one level above, and those are Javier and Eva. We can't wait until next year when we'll be back again

We have just returned from our 9th visit to this wonderful hotel.

As usual on arrival we were warmly greeted and everything was perfect with the room. The hotel is always looking to make improvements and we noticed several changes, such as the decor and other small changes around the grounds.

All the areas of the hotel are well maintained and spotlessly clean.

There was a bottle of bubbly in the room along with fresh fruits. As returning guests there was also a lovely welcome note and some drinks in the fridge. This was a nice touch and unexpected.

What we have always loved about this hotel is how friendly and helpful all the staff are. Nothing is ever too much trouble. This time there were some new members, it’s unfair to single any out but I have to mention Daniel and Gustavo who were great.

Many of the familiar faces were there, who we have got to know over the years and it’s always nice to catch up.

A welcome addition this year was a “paint & sip” activity which was fun. Neither of us are artists but it was enjoyable to have a go at painting and enjoy some local cheese and wine.

This was run by Catalina who works in the restaurant. She was amazing!

The buffet breakfast is very good with plenty of choice for everyone.

As with previous visits we booked half board as the evening buffet is normally very good. In writing this review I have to give an honest opinion and on this occasion I was slightly disappointed on a few evenings with the choice and quality of the food available.

We stayed for 9 nights and of the 5 meals we had from the buffet I would say 2 were very good.

We did eat in the Italian À la carte restaurant one night at an additional cost. The food and service on offer was exceptional and we had lovely meal.

One of the reasons we love this hotel is how peaceful it is around the pool and the ease at which you can get sunbeds at any time of day. In the past no one reserves them early in the morning and there is no rush.

This visit, and something we have never experienced before (even when the hotel has been full), is that towels were appearing on the beds which were then left unattended for a couple of hours. On most days by 10:30am all the sunbeds were reserved.

In all our previous visits we have never seen this and I hope it is something that will be addressed by the management.

The hotel has a beautiful spa pool which is upstairs above the restaurant. The water temperature is 34, there is also a cold bath steam room and sauna.

To summarise we had another amazing holiday and loved seeing all the familiar faces who do everything to make your stay an enjoyable and memorable one.

Looking forward to going back again later in the year!