R2 Pajara Beach

We arrived on Wednesday 19th August in the evening at the hotel. We were feeling quite worried by the previous reviews that we had seen but it was a great overall stay! We had the room 2222 and it was beautiful and plenty of room for storage! One highlight for us was clean drinking water in the room! It was in a small tap but dont think I have ever seen this before which helped keep my daughter hydrated and reduce the use of plastic bottles. The cleaning staff were friendly although they only made beds and empty bins and replace towels, but that was fine for us. Food- absolutely delicious! Something on different every day and night, very fresh food including the bread which was great. My daughter loved the ice cream! They did cook a lot of pork which I get bit would have been nice to see a different variety of meat although I get with such a large hotel it may not be cost sufficient. The white wine was delicious and all the staff work extremely hard! They also provide milk alternatives and gluten free products too. There were music being played which i really liked, it set the scene of the night in the restaurant. Animation team- we thought they were great! Not too in your face and only did activities certain times of the day, which we preferred. Mini disco on at 8.30pm and all staff were so energetic and fun with the kids. Shout out to Isobel who made my daughter feel comfortable and welcome. A variety of different shows on and they sounded good but it we didn't see any just personal choice. Beautiful grounds and kept well maintained! Yes there is some tiles raised and it does need a good sort out but I get that it's hard to do when hotel is open all year round. The beach was just absolutely stunning, we liked to feed the chipmunks. You do have to watch your footing on the stones down to it but this isn't anything to do with the hotel. -sun loungers- yes this is a problem, my husband had to get up early to get some because if not they would all be gone. Its the same in all European countries though, the staff could maybe get stricter on this? Especially we saw many numerous towels on loungers and they werent there most of the day which isn't fair on people who have arrived on their holiday on middle of the day. So yeah, great beautiful, relaxing stay with a few rooms of improvement where all hotels need! We would strongly consider coming back too! 💖💃

Location: Could not be better! The nicest view, so much green and well maintained pools! Nearby some shops and everything you need. A renting car is nice to explore the environment The beach nearvy the thotel is also breathtaking!

Rooms: very beautifull at first look but we had 2 days problems with our airco in 2 different rooms. We also really missed a little coffee macine or water boiler in the room. Difficult to take a shower and leave the shower clean without sand, when you try this the bathroom becomes a private pool ;-)

Cleanliness: every day rooms were cleaned, beds made, changing of towels when we asked, we saw also all day long people cleaning and doing their best to keep everything clean.

Noice level: we had not at all problem with noice, you can easily rest.

Service: we had to mention the problems with the airco a few times before it was solved. However when we mentioned we saw a crockroad, the took care of it immediately.

Food: overall good, but for people with allergies (like gluten) restricted. We all had some diarrea/stomach pains but nothing that could spoil the holidays. All in cocktails not good, sodas were excellent, beer and cava too.

Overall i would recommend this hotel and everybody of the staff is friendly and helpfull, altough there was one exception. You can have a bad day, Nicole (beach bar and restauranr), but you should not work this out on your clients or at least you try to hide this, but you seemed every day to have a bad day. We also work hard for our holidays and we also need to be friendly with our people, it's the same for everybody. A tip: smiling and being friendly is for free :-)