- Costa del Sol Holidays
- Benalmadena
- Holiday World Polynesia, Affiliated by Meliá
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Holiday World Polynesia, Affiliated by Meliá
Spain, Europe
Benalmadena
This marvellous holiday complex is situated in Benalmadena Costa. It lies approximately 10 minutes away from Fuengirola by public transport, and is only 15 km away from Málaga Airport. The property is surrounded by vegetation creating the tranquillity that makes it ideal for a stress-free getaway. The most outstanding element is unquestionably the variety of leisure options, with activities designed for all ages and tastes. The outdoor pool area will be certainly everyone’s favourite. Various health and beauty treatments are provided for visitors who wish to feel refreshed. The rooms are perfectly decorated to create a comfortable atmosphere and make each stay the most pleasant and unforgettable one.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good4,295 reviews
Excellent
34%
Very Good
32%
Average
18%
Poor
8%
Terrible
7%
Location
Cleanliness
Service
Value
Feedback on our stay
We would like to share some feedback from our recent stay, as we experienced a few issues that affected our comfort.
The main problem was on the night of arrival as the air conditioning in our room could not be adjusted, making the room uncomfortably warm throughout the night. We reported this to the receptionist, who offered to move us to another room, but by then it was already 11:30 p.m., which made switching rooms impractical.
On top of this, we were woken up during the night by noise from other guests, as well as beeping sounds coming from the parking lot. Early in the morning, after being woken up by the beeping, we went to reception to ask about changing rooms. We were told to come back after breakfast to sort it out. When we returned after breakfast, however, we were told that a room change was not possible after all.
Between the heat, the noise, and the lack of a solution despite asking twice, we got too little rest on the first night after arrival.
We also noticed a few smaller issues, such as our online check-in not being properly registered/understood at arrival, not receiving tokens from the reception for cups at the beach club restaurant, and they could only offer us two pool towels although we were four people. But the air conditioning and noise disturbance were the biggest problems and had the greatest impact on our stay.
We hope this feedback is useful for improving the experience for future guests.
Review by richosl Oslo, Norway
FANTASTIC!!!!
What can I say we have had a fantastic holiday from the time we checked in to the time we checked out the staff are fantastic nothing is too much trouble and the restaurant was so efficient from the welcoming on the door to the big friendly smile of Elisa ad all the staff they do a fantastic job there is even a cleaner going round the counters tiding and making sure it is all ways clean and tidy the hotel is good rooms are clean and have everything you need . The entertainment was also great the shows at night were fantastic and different each evening. The water park at the bottom of the hill by a free bus from the hotel was also great Has a fabulous holiday thank you so much you ALL do a great job thank you x
Great hotel and amazing staff
The location was amazing with views of the mountains and the sea. The hotel was very spacious and open and really clean. The food was amazing with a vast amount of choice. The animation team were so amazing. They had different activities for everyone to join in with. Very friendly staff all round. Second time we have been here.
Perfect hotel
Everything was perfect ! Anna from animation team very friendly and lovely Food amazing, rooms comfortable, Agnes from the photo was lovely too
Old hotel with poor food, broken sunbeds, smoking everywhere, poor hygiene and maintenance. Not Melia standard.
This hotel is far below the standard I would expect from Melia.
The property is old and clearly in need of significant renovation. The food was disappointing and consistently below average, despite the all-inclusive package.
The pool area was poorly maintained, with cigarette butts scattered around and guests smoking constantly, even in areas heavily frequented by children. This made it difficult to enjoy the facilities.
While our room was acceptable overall, the bathtub was dirty and had what appeared to be old chewing gum stuck to the surface. Hygiene standards throughout the hotel were questionable, as several public restrooms were repeatedly missing soap.
The buffet’s outdoor seating area was also in poor condition. Parts of the roof had visible holes, and bird droppings were everywhere—on lamps, sunbeds, and other furniture. Many of the sunbeds were broken, sagging so badly that your back nearly touched the ground when lying down.
Overall, this hotel does not meet the quality, cleanliness, or maintenance standards associated with the Melia brand. Based on my experience, I would not recommend staying
Review by FBUGE Fornebu, Norway
