Sol Pelicanos Ocas

I arrived on the 11th july to a huge queue to check in some people had been in the queue for an hour. The smell as you walked in smelt of sewers.

There was no fresh water and lemon in the fresh water and lemon jug in reception for the whole 5 days I was there.

I was on floor 13 room 1314 , the air con worked for the first 3 days but not the final 2, apparently they sent an engineer up when I was out but it was never fixed.

Breakfast was quite good selection ,I didnt have lunch or dinner. People queueing to put towels on beds from 8am.

My balcony door didnt lock and my bathroom door didnt close.

Cocktoaches by the lifts , 3 out of 5 if them worked but were very slow and hot.

Pair of pink knickers on my balcony on arrival stayed there all 5 nights. Bed was comfy,decent balcony, Would suggest spending a bit more and avoiding this hotel.

We arrived at the hotel this week- we were given a room on the ground floor with a balcony that did not lock and a fridge that did not work. When asked to move rooms they told us we could the next day- when we asked the next day we got the same response. It took them 3 days to come and fix the lock on the balcony doors which made us feel unsafe. Our electricity went off on the 2nd day which left us with no power whatsoever it took them 3 hours to send a person out to look at this. Sunbed situation is so bad people claim sunbeds and go out all day. Empty sunbeds near people are apparently all ‘claimed’ as well. There are no rules on sunbed claiming which is something i’ve never seen in any other hotel.