Melia Benidorm

we went to the hotel it is not recommended for English all you get ignored at the top bar as i was my self 3 times we stopped drinking on the days when the people were in food cold every day breakfast lunch dinner they said they are disable friendly but they were not we booked a shower interleading sweat as i am my brothers career he is on a walker and had to step into bath and shower and if you are a love of football it is a hotel for you loads of kids football teams some of the staff were great and friendly we were all-inclusive had to eat out about 5 times as the food was not up to standard and cold the only thing i will miss is the pool that was great all the enter tainment staff only spoke Spanish and not English even though hotel was a lot of English all they did was cater for Spanish people my brother chair that he was sat on broke while he was sat on it and fell backwords on the pavement of the patio two men and a member of staff came to his help as i could not get him up i was so worried as my brother is on blood thinners if he cut him self it would have not been good we will not be going back to this hotel ever and it looks tired a lot of work needs doing to this hotel to bring it up to standard jan

After reading reviews I was a biy spectacle about this hotel, but can not fault it at all its absolutely stunning we went for my friends 50th , 2 old girls lol and 2 young girls.The hotel is fab the pool is stunning , we stayed bed and breakfast and omg its brilliant they do everything All the staff.were brilliant can not fault them.Rooms were clean towels changed daily and room cleaned would definitely highly recommend here it was about a 10 min walk to the main strip.you have a lidl right opposite very handy but we had a great 5 days here would definitely stay again we were on the 9th floor 2 rooms next to each other..we watch the MJ entertainment in the hotel on the Sunday evening then the football was on although we went up to bed we didn't hear any noise

Love this hotel

Firstly, the positives. The hotel is lovely and in a great location. It is clean and has great facilities. A special mention to the Cafeteria staff who were all fantastic, and in particular, Jose, who is absolutely lovely.

We are a family of 3 who stayed here with our friends for 8 and 10 nights respectively.

Next, the not so positives. The food, particularly at dinner, was a real disappointment. We lost count of the number of times meat (chicken, lamb, steaks, burgers) were undercooked. Not slightly pink undercooked, but verging on raw undercooked. Having read some recent reviews since returning home, this wasn’t something exclusively noticed by us, and really needs addressing before someone is unwell.

We had a night time flight home. I enquired at reception 2 days before we were due to leave to ask about paying for a late check out. I was told to call back at reception on the morning of departure as they wouldn’t know how full the hotel would be until that morning. I went to reception on the morning of departure at 8am. I was told the hotel was fully booked due to the football and there were 200 people arriving that day because of the football tournament the hotel was hosting. I cannot believe this wasn’t known about when I made my original enquiry, as I find it hard to believe that over 200 people suddenly booked up in the 2 days since I enquired, for an organised event.

I was offered a courtesy room to shower in which I accepted. When I went to pick up the key for this at the allocated time, I was told I had 30 minutes. For 3 people to shower in. Which when you add on the time actually waiting for the lifts, was more like 20 minutes. Ridiculous, and nowhere near long enough. The heating was on in the room when we got there, which when it was 40 degrees outside, made it beyond uncomfortable.

A nice hotel, but some things could be done better.