- Benidorm Holidays
- Costa Blanca
- Magic Cristal Park
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Magic Cristal Park
Spain, Europe
Costa Blanca
This hotel, featuring a neo-classical Roman-style terrace with a covered swimming pool, is very nicely located in the centre of the old town of Benidorm, just by L'Aigüera Park and the new town hall. The renowned beach of Levante can be found approximately 500 metres from the premises. Guest will also find in the surrounding area a variety of bars, restaurants, shops and entertainment sites. This hotel is the ideal location for those guests wishing to spend a nice holiday by the Mediterranean Sea.
Facilities
- Car park*
- 24-hour reception
- Wired Internet*
- Wi-fi
- Launderette
- Air conditioning in public areas
- Currency exchange facilities
- Lift access
- Sun terrace
- Gym
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good6,480 reviews
Excellent
49%
Very Good
21%
Average
12%
Poor
7%
Terrible
12%
Location
Cleanliness
Service
Value
If you can spare a few extra pounds and do even basic research, you’ll avoid
This hotel might have been stamped as a 3‑star back when flip phones were cutting‑edge, but by today’s standards it deserves a minus‑3‑star prefix. It’s the kind of place you only end up in when every other hotel, hostel, shed, and dog kennel in the region is fully booked. Bottom of the bucket doesn’t even cover it — this is the sludge under the bucket.
The only positive is the location. Everything else is piss poor, outdated, neglected, and borderline insulting to anyone who’s ever stayed in a functioning hotel. The entire building is decades overdue for renovation. Even a polished turd eventually loses its shine, and this one has been left out in the sun far too long, the turd is no longer glossy.
The pool is undercover and no loungers round it. Loungers are available up a set of steps from the pool but no parasols or shade available. I will stress a decent photograpgh (or a number of) can be very deceptive don't buy from pictures.
The bar drinks are passable, but the staffing is a joke. At peak times you’re looking at 15+ minute waits, watching an overwhelmed bartender try to serve a queue that looks like a theme park ride.
“Bar snacks” are two short sessions per day where you help yourself to a box of peanuts or crisps. That’s it, luxury dining for snacks, open boxes where you can catch whatever diseases the person in front has when they decide they cant be bothered and throw the nuts back in the box (common buffet habit too from some untrained humans) obviously that’s their idea of all‑inclusive hospitality.
As for the food, anyone claiming it’s “great” must have a diet consisting of whatever’s cheapest on the bottom shelf. If you think this is good cuisine, you’d probably mistake a tin of Chappie dog food for wagyu steak. Breakfast leftovers are recycled into late‑morning snacks, and the bread is so stale it could be used as construction material for the renovation they clearly can’t afford.
Staff — particularly the restaurant cleaners — are ignorant and dismissive, and they don’t even know their own opening times. That’s not their fault alone; it’s a sign of zero management, no leadership, and absolutely no standards. Whoever is supposed to be in charge clearly has no spine and no interest in correcting the attitude problems on display.
We’ve stayed in hotels all over, and we’re not fooled by the “food for the masses” approach. For some people this might be their dream holiday simply because they’ve reached their destination — but we expect better. Thankfully, there are plenty of decent food and drink options nearby, because this hotel quickly became nothing more than a place to sleep, not the all‑inclusive experience we paid for. If you can spare a few extra pounds and do even basic research, you’ll avoid a holiday full of regret. This place is wildly overrated, poorly run, and absolutely not worth your money.
Read this review not as a moan culture, but reflective of what's there, extract the good and crap from all reviews and make an informed decision
Staff were rude, inexperienced in language and thw hotel needed refurishing bigtime, towel outside my room the whole wk
The staff were rude, food disgusting.
great value for money
brilliant value for money. Its a good 3 star. a lot of people complaining seem to expect Porsche for fiat money. Food was great apart from the lamb. Ultra inclusive is over priced for what you get. More than 1 tiny beer in the room fridge would be great.
Things i would recommend changing
Roof bar should be open until 10. Change the tvs in the room to smart tvs so customers can use things like their own Netflix. Have someone check hallways to tell the rude ones to shut up in early hours of the morning.
Staff were great, all very helpful. Would definitely stay there again
No guard on wall looking down from roof, so scary
Very unsafe for kids.. The swimming pool is on the roof and there's no guard on the wall looking over for safety. As a mother, my nerves were gone.. dont think some of these hotel care..
Review by dympsnd H Dublin, Ireland
Do not recommend!
Location was good easy access to the good part of Benidorm, atmosphere was friendly enough, rooms were very basic and by the time we'd been here a week we had cabin fever, the rooftop pool and bar is nice however the jacuzzi was slimy and disgusting, the food was basic awful under cooked chicken and the plates and cutlery was filthy and my don went to get a drink and there was lipstick on the first one and dead flies in the second so we stopped eating there and ate out after paying for all inclusive. Would not recommend it its like an all inclusive from the 70s but grotty!
