Park Hotel and Spa

I stayed in Room 311 at the Park Hotel & Spa in Tsilivi from 6th–13th July. Unfortunately, out of the seven nights I was there, I only had one good night’s sleep. If you’re someone who’s sensitive to noise and can’t sleep with earplugs (as is the case for me), I’d strongly recommend bringing them if you can.

The biggest issue with this hotel is the noise. Every bedroom door slams shut loudly, and whether guests didn’t realise or simply didn’t care, there was constant disturbance throughout the week. One night coincided with the England football match, with guests running up and down the corridors between 3am and 5am shouting and chanting. On the other nights, the noise mainly came from doors slamming, people talking in the corridors, and guests wheeling suitcases along the hallway early in the morning.

Before arriving, I’d read several reviews describing the hotel as friendly and welcoming. Unfortunately, that wasn’t my experience. Apart from one lady with black hair on reception, who was always pleasant and helpful, I generally found the staff to be unapproachable and, at times, quite rude.

One practical tip: bring some cash. I had no issue paying the tourist tax, but it was surprising that this could only be paid in cash. There were also two occasions when the Wi-Fi went down and the bar would only accept cash payments for food and drinks.

Another disappointment was the lack of air conditioning in the indoor public areas. Breakfast each morning was uncomfortably hot, with all the doors and windows open while the outside temperature was already around 28°C. It honestly made it difficult to enjoy the meal. There were also quite a few flies around the buffet, which wasn’t particularly appetising.

We also asked reception for a second room key, but were simply told “No” without any explanation, and the receptionist continued typing without even looking up. Only after I asked why was I told that if one of us returned while the other had the key, staff would escort us to the room. As two friends travelling together, this seemed like an unnecessary inconvenience. My impression was that the hotel wanted to discourage guests from leaving the air conditioning running while they were out.

The hotel also has several signs around the pool advising guests that outside food and drinks aren’t allowed, and staff do enforce this. However, another rule states that towels left on sunbeds for more than 30 minutes will be removed. During my stay, I didn’t see this happen once. Many guests reserved beds from around 7:30am before leaving for the beach, only returning around 2pm to occupy the best spots. It’s frustrating for everyone else, and it’s a rule the hotel really should enforce.

On the positive side, the hotel is in a good location and is generally very clean. The complimentary shuttle bus to the beach is a great addition and worked well. It would be even better if there were a slightly later service, but overall it’s a useful perk. During my stay, the departures and returns were approximately 10am, 12pm and 2pm.

Overall, I wouldn’t choose to stay here again. While there are some positives, they were outweighed by the poor sleep, inconsistent customer service and a few operational issues. In my opinion, having stayed in many four-star hotels, this property doesn’t quite meet the standard I’d expect from a four-star rating.

Park hotel Zante Review avoid at all cost this isn’t 4 star arrived 29/06 departure 13/07 Arrived 29th June was asked to pay the resort tax of 140 euros before we did any thing else this had to be paid in cash hotel owner would not accept card payment . when looking on government website for Greece it does say you can pay by card it doesn’t have to be cash we were also offered an upgrade but this also had to be cash payment of 100 euros each The hotel rules and regulations are absolutely ridiculous no one is allowed to bring water in from outside and drink it by the pool you have to buy in hotel No crisps and nuts etc snacks from outside allowed all have to be purchased in hotel I asked a member of staff at breakfast if she could make me a fresh omelette as the ones that were there had been made a while ago and were hard and dry her response was no there are some there The fried eggs are undercooked runny and snotty breakfast very poor selection same every day The bacon is the same old so called meat that they try to pass off as bacon all the food in hot plates looks non appetising I spoke to manager who was rude unhelpful and said all omelettes were made down stairs and they couldn’t do it although they did last year and had a hot plate grill on the serverery when I pointed this out he said things had changed from last year
You can’t get a full piece of fruit it’s all cut up into small pieces there is only one room key given on check in supposedly for security reasons but think it’s so you can’t leave air conditioning on There are cameras watching every move in breakfast one girl got a small piece of cake was just walking out when staff pounced and told her she couldn’t take it away The pool area The pool had a green stripe of green dirt or scum build up which was there from 1st July the glass partition that separates both pools has a very large crack on of the panels Unable to access the pool to swim until 9am There are no gradual steps in to either pool only ladders making it difficult for anyone with limited mobility to enter pool one of the ladders on the bottom pool is very loose and does wobble when being used Swimwear is left with yellow stains after using pools Towels in room are only changed every other day regardless of showering 2 times a day Hotel seems to prefer cash rather than card payment I was asked what I would be paying my bill with and when I said card the waitress rolled her eyes In the 9 days we’ve been here so far the card machine had supposedly gone down five times now so it was all cash payments receipts are not given unless asked for card machine not working today blames on power cuts but WiFi system throughout hotel is best we’ve ever encountered Toiletries are given on arrival these are not very good quality and not replenished not even a bottle of re fill able shower gel in shower Whilst swimming in pool another holiday maker witnessed a bottle being dropped by waitress a piece of glass bounced and hit his glasses while he was in the pool this went in to pool the waitress was informed about the glass in the pool and did nothing We were swimming today when the same holiday maker was in the pool and we witnessed him finding a piece of glass in pool and taking it to the manager so far manager hasn’t done anything to clean the pool The jet 2 rep must have organised them to get plastic glasses around the pool as these appeared in the afternoon There are no hand hygiene in restaurant at all for guests the only one available is in reception receptionist spent more time outside vaping than she did on reception Won’t be coming back to hotel

Park and Spa Hotel Review

My partner and I stayed here for the first 2 weeks of July 2026.

Key Highlights and Observations:

• Would we come back - 100% Yes, we had an excellent time and the Hotel was brilliant.
• We had booked an entry level room and upon arrival were offered to view a higher spec room for 100EUR for the two week stay: this offered an inward view of the hotel / pool and was a bit more spacious. The cheaper room had a less attractive view of grassy wasteland so was a no brainer. I think the upgrade thing is standard practice so don’t be surprised if you’re offered this.
• Hotel and Rooms are clean and well maintained. Rooms have fridges and keep contents well chilled.
• Rooms have air con which can be set to 61F, low enough to be satisfyingly crisp and cool.
• There are two bars - a pool side bar and an inside bar which opens in the evening. The beer tap is 5EUR a pint or 4EUR for half a pint. Therefore always buy pints. Cocktails are 12EUR and were excellent: recommend the Mojitos!
• The Hotel atmosphere is chilled and relaxed. No screaming kids or noisy chavs. People come here to relax and switch off - there is daytime music by the pool which is enjoyable without being intrusive. We got chatting to some great people.
• Sunbeds. We had no issues here, although there is a ‘reserve with towel’ culture which tends to start from around 7am (pool officially opens at 9). By 10am most Sunbeds are occupied. If you come down at midday you may struggle to get one. There are signs which state staff will remove towels if guests leave them on Sunbeds for longer than 30 minutes but we did not see this actively enforced. In summary, get down by 10am and you’ll be OK.
• Food - there’s a bar menu which starts from midday and it’s superb. Varied options from Southern Fried Chicken Burgers, Pasta Dishes, Greek Dishes. Portions were generous and we’d share a Club Sandwich most days - fantastic.
• Breakfast - standard continental options - no complaints but would be great if they had proper bacon rather than what seemed like ham.
• Setting / location. Lovely view from pools of surrounding hills - calm and peaceful. 5 minutes walk into town with a multitude of brilliant places to eat. Thoroughly recommend Pierco for varied food and Courser for Chinese. So many good places to eat we didn’t have one bad experience.
• WiFi - decent speed of 50Mb throughout the Hotel.

What Could Be Better:

Minor points but:

• There is a full size Pool table - 2EUR a game - would be a nice touch if this was offered free.
• The room showers are a bit awkward as the taps are positioned opposite the shower door, hot water can take a while to come through if you’re up early. Our door didn’t seal properly and water would leak out onto the floor.
• They are quite strict that you can only have food and drink around the pool which is bought from the Hotel. Simply bypass this by using your own flasks and being discreet.

Summary: if you’re looking for a classy, well situated Hotel with good facilities and a relaxed ambience, stay here. Many people we spoke to were returning Guests and we are hoping to be back here in 2028.

Other:

We recommend you book trips via the Get Your Guide app as it’s cheaper. We booked the Turtle Spotting / Keri Caves trip for £23 each and for 3.5 hours on a small captained speed boat with 8 passengers it was amazing.