Caravel Zante

I call it Paolina, experience, she was excellent company, explained so much about the service provided. Took extra care with the areas that were damaged on my body (ankle). Very uplifted and relaxed after my treatment. Highly recommended

Had a wonderful and very relaxing stay at the Tui Blue Caravel. Our first adults only and came home feeling well rested.

Our room was a decent size with comfy beds and good air-conditioning.

Staff are amazing, nothing was too much trouble...I'd like to be able to name everyone but there are too many. Special mention goes to Kristina & Marteka who we interacted with most whilst they tirelessly worked providing guests with drinks around the pool and bar. Drinks are served in reusable plastic around the pool and glass in the bar and paper straws are used everywhere.

Restaurant staff were welcoming, and ensured drinks kept flowing. Kitchen staff lead by Spiros were always out checking stock levels, and stirring everything on the hotplates. We have intolerances and could always find plenty of food to keep us going and food was well labelled (have a few kgs to lose now back home at the gym).

The gym is pretty poor, ok cardio equipment but lacking a few dumbells, has a few kettlebells and one double cable station.

Housekeeping was brilliant and in daily to clean, replace towels and make up beds. Our fridge was restocked with soft drinks and water. The hotel has invested in a filtration system which means their tap water is safe to drink apparently so there is a lack of plastic waste as they use glass bottles.

Evening entertainment is hit and miss I think, loved remarc legends, Deano and band fiction though.

We did a cocktail making class with Angelo which was fab and had a wonderful meal at the culinarium which was a real treat. Thank you to the waiter there who explained all of the dishes to us.

Now, the next part is specifically for those looking for information about accessibility as my husband is an ambulatory wheelchair user and wears a prosthetic leg too. We emailed and asked the hotel which of the swim up rooms garden view rooms were accessible. Irene replied with 634 and 635. We got 634. The room is in a quiet part of the hotel which was lovely and felt very private. It is basic, very minimalist but not much of a bother to us as we don't spend a lot of time in our room. It's a garden view which we were happy with and got full sun in the afternoon. Yes the pool is a bit colder than the main pools but its very refreshing on a hot afternoon when the main pools are like a bath. There is a small lip to get out of the doors to the decking and although flat there is a slight incline to the edge of the pool. To get out, you have to be able to lift your body out on to the side or climb a pool ladder which doesnt actually feel very secure. My main gripe about this room being accessible is that there are NO grab rails around the toilet or shower which is not very safe for someone trying to transition across to the toilet from a chair. We also had to ask for a shower seat which was provided very promptly but a bit wobbly given the angle of the shower floor for drainage (perhaps hotel management should have a go at trying to transition from a wheelchair to the toilet or shower seat). Something permanently attached to the wall would be better. My husband could easily access most places around the hotel in his chair and staff always happy to help if needed. We always got a bed in the main pool so it was easier for my husband to gain access to the pool once he took his prosthetic off. He never went in his chair but access in to the pool would be down some steps.