Lindos Royal Resort

We stayed at the Lindos Royal Resort between the 14th and 21th October 2026 and it was generally OK but not a full 5 star in our opinion . The staff made it for us and we generally got very good service when needed . Our family room in the main biggest block was a bit tired and was very plain and the mattress was rock hard and i did not sleep as well as I have done in many hotels . The house maids were exceptional always smiling and willing to give great service .. The food was a bit repetitve and lacked flair at times .. when we asked about certain things we were told "it is the end of the season and hotel will close in 2 weeks " . I would urge managemnt to address this as guests do not want to hear this and know they are the last and therefore should expect a reduction in servces and choices . The restaurent area is in the basement and I simply did not like that layout and also the layout of the hotel did not flow well and you had to take lifts in odd places to get to pool bar areas etc etc. The reception area could do wth a dash of colour please.. it really is very very bland ! First impressions matter . Also many rooms could use a dash of colour. Our air conditioning made very odd noises and this was never addressed I guess it was "the end of the season " horray philsophy .. lol . Now lets talk about entertainment .. Myself being a musician , this is an area in which I take a keen interest in . It was rinse and repeat backing track trios for 4 days of our 7 days . Karoeke one night fair enough and 3 piece actual musician and singer band which I really liked . I really was not happy with Lobby bar policy and out of principle never bought any drinks . only myself drinks red wine other members tea and soft drinkers. I want to express my sincere thanks to the management for extending our roomstay until mid afternoon on our last day as we have an autistic son who needs to rest after lunch .. This really helped our journey home .. we would come again but hotel does need a freshen up and colours and lobby bar should be included for part of the evening ..

We stayed at Lindos Royal Resort from in May 2026 for our wedding, with around 35 family members and friends staying at the hotel. Sadly, roughly 80% of our group had room issues. Having recommended the resort to everyone, I found this embarrassing and incredibly stressful. It was nowhere near the 5-star experience advertised—an average 3-star at best.

Many rooms were dated and poorly maintained. Our shower door was falling off and water regularly flooded into the bedroom. Numerous guests in our group also had flooded rooms, while others had faulty or non-working air conditioning. Some rooms weren’t ready even at 4pm. One morning, we also found faeces on a poolside sun lounger—an unacceptable hygiene concern.

More worryingly, a three-year-old in our group was taken to a GP three days after returning home with a rash. The GP reportedly considered it consistent with bed bug bites believed to have been acquired during the stay. We cannot independently confirm where the bites originated, but this was deeply concerning for the family.

What made everything worse was that we had planned extensively in advance. I’ve attached screenshots from over 40 emails exchanged with the hotel since April 2025, including written confirmations of requests and my repeated offers to pay for additional rooms and arrangements.

For example, we were promised adjacent swim-up rooms for members of our wedding party, but on arrival they were scattered across the resort. After repeated visits to reception, two rooms were eventually moved together, with hours of waiting; another promised move two days later involved yet more hours waiting for a key.

We had also agreed in advance on a room for me, the bride, to get ready in on our wedding morning, offering to pay if necessary. Instead, we were told it would not be available until midday, and the room eventually provided was tiny and unsuitable. I personally spent hours trying to sort out room allocations and waiting for rooms to become available, including on the morning of my own wedding. Those are precious hours I cannot get back.

Even basic requests were difficult: we asked four times for a kettle and tea bags. We were told we couldn’t use an iron and would need the paid laundry service, only to be told that couldn’t be arranged without several days’ notice.

We had also told the hotel about our wedding, birthdays and wedding anniversaries within the group. I specifically asked for small in-room gestures—a cake, bottle of wine, towel swans or similar—and explicitly offered to pay. Nothing was arranged or even acknowledged. Not even a congratulations. That sums up the lack of personal service.

When we raised our concerns, a manager replied, “Well, we also have a lot of happy customers.” We shared our feedback with the hotel before posting. One response was to correct my reference to the “hotel manager”: apparently the title was “Rooms Division Manager.” Focusing on that distinction felt petty when so many rooms had serious problems. If anything, a dedicated manager for rooms makes the widespread failures more concerning.

To be fair, the food was generally good, the location lovely, staff members were often friendly, the spa received excellent feedback from our group, and sunbeds were plentiful. However, having to pay separately for drinks in the à la carte restaurants also felt odd for an all-inclusive resort.

The positives simply could not outweigh the flooding, maintenance and hygiene concerns, broken written commitments, hours wasted at reception and dismissive handling of complaints. We chose this hotel for one of the most important weeks of our lives, yet I spent my wedding morning chasing arrangements confirmed long beforehand. Based on our experience, I would not recommend Lindos Royal Resort for weddings, large groups or anyone expecting genuine 5-star standards.

We stayed at Lindos Royal Resort from 24th to 31st May 2026 for our wedding, alongside approximately 35 family members and friends. Unfortunately, what should have been one of the happiest and most memorable weeks of our lives was overshadowed by poor accommodation, repeated maintenance problems, broken commitments and a disappointing attitude towards customer service.

Having personally recommended this hotel to our wedding guests, many of whom had spent considerable money to join us, we felt embarrassed and frustrated by the experience. In our opinion, this was an average 3-star resort at best, certainly not the 5-star experience advertised.

Widespread Room and Maintenance Problems

Around 80% of our wedding party experienced issues with their accommodation.

Our own room had a shower door that was coming off, and the bathroom regularly flooded into the bedroom. Unfortunately, flooding was a recurring issue across numerous rooms occupied by our guests, suggesting a wider maintenance problem.

Several guests also experienced faulty or completely non-working air conditioning. Many rooms felt dated and poorly maintained, while some guests were left waiting for their rooms even after 4pm.

There were also concerning hygiene issues. On one morning, we encountered faeces on a sun lounger around the pool area, which was extremely unpleasant.

More worryingly, a three-year-old child within our group developed a rash and was taken to a GP three days after returning home. According to the family, the GP believed the rash was consistent with bed bug bites thought to have been acquired during the hotel stay. Although we cannot independently confirm where the bites originated, this was understandably concerning.

These are not the sorts of issues anyone expects from a hotel claiming to offer 5-star accommodation.

Over 40 Emails and Still Arrangements Were Not Honoured

What made the situation particularly frustrating was that we had spent more than a year organising arrangements with the hotel.

My wife exchanged over 40 emails with the resort dating back to April 2025, discussing room allocations, wedding preparations and special occasions. We received written confirmations of various arrangements and repeatedly made clear that we were happy to pay for additional rooms or services where necessary.

We have screenshots of this correspondence, which demonstrate how far in advance these requests were made and what the hotel had agreed.

One example involved several swim-up rooms booked by members of our wedding party. We specifically requested that these rooms be located next to each other and received confirmation that this would be arranged.

However, on arrival, the rooms were allocated in completely different areas of the resort.

After repeated discussions with reception, two bookings were eventually moved together, but only after hours of waiting. Another room move was promised for two days later, yet when we arrived to collect the key as instructed, the room was still unavailable, resulting in several more hours of waiting.

It was incredibly frustrating that arrangements confirmed more than a year in advance required so much chasing and inconvenience.

My Wife Spent Her Wedding Morning Sorting Out Hotel Problems

This was probably the most upsetting part of the entire experience for me.

My wife spent a considerable amount of our wedding week trying to resolve room issues for our guests, including spending hours at reception waiting for rooms and chasing arrangements that should already have been in place.

Even on the morning of our wedding, instead of enjoying the excitement of getting ready with her bridal party, she was having to deal with reception and uncertainty over room arrangements.

We had specifically arranged a separate room for bridal preparations well in advance and had offered to pay for it.

Despite this, we were told the room would not be available until midday. When a room was eventually provided, it was extremely small and unsuitable for the preparations required.

Watching my wife spend part of one of the most important mornings of our lives dealing with unnecessary hotel problems was genuinely upsetting.

Those are moments we cannot get back.

For a resort that accommodates weddings and special occasions, we expected considerably more organisation, understanding and professionalism.

No Recognition of Special Occasions – Even When We Offered to Pay

Our wedding was not the only special occasion being celebrated during our stay. Several members of our group were also celebrating birthdays and wedding anniversaries.

My wife had contacted the hotel in advance asking whether small gestures could be arranged in the relevant rooms. She specifically offered to pay for anything provided.

We weren’t asking for extravagant gifts or complimentary upgrades. Something as simple as a small cake, a bottle of wine, towel decorations or a card would have been appreciated.

Despite advance notice and our willingness to pay, absolutely nothing was arranged or acknowledged.

Not even a congratulations.

This was particularly disappointing because it wasn’t about receiving something for free. We were actively trying to arrange thoughtful surprises for our guests and couldn’t even get that organised.

For a supposedly 5-star resort, the complete lack of attention to detail was surprising.

Even Basic Requests Were Difficult

The problems extended to everyday requests.

It took four separate requests before we received a kettle and tea bags in our room.

When we enquired about ironing clothes for the wedding, we were informed that we would need to use the hotel’s paid laundry service. We were happy to do so, but were then told it couldn’t be arranged at short notice and should have been requested several days earlier.

These may sound like relatively minor inconveniences individually, but when combined with everything else, they demonstrated a wider lack of flexibility and willingness to help.

Disappointing Response From Management

Perhaps the most frustrating aspect was the way our concerns were handled.

When we raised the numerous problems affecting our wedding party, one member of management responded:

“Well, we also have a lot of happy customers.”

That may be true, but it was hardly a reassuring or helpful response when we were explaining the difficulties experienced by such a large proportion of our group.

We also shared our concerns directly with the hotel before publishing our reviews, giving them an opportunity to respond.

One point they chose to correct was that we had referred to the individual as the “hotel manager” when their actual title was “Rooms Division Manager”.

Frankly, given the seriousness of the issues raised, we found this rather petty.

Whether someone is called the Hotel Manager or Rooms Division Manager makes no difference to the experience we had.

If anything, learning that the individual specifically oversees room operations made the situation more concerning. With so many rooms experiencing flooding, maintenance problems and other issues, you would expect a dedicated Rooms Division Manager to ensure considerably better standards.

Focusing on a job title rather than the substance of our complaints did little to restore our confidence in the hotel’s management.

There Were Some Positives

To be fair, not everything about the resort was negative.

The food was generally good, with plenty of choice. The location is beautiful, and several members of staff were friendly and hardworking.

The spa received particularly positive feedback from our wedding guests, with several people enjoying massages and treatments. The booking process was straightforward, and everyone who used it spoke highly of their experience.

There were also plenty of sunbeds around the pools, which was appreciated.

One thing we did find strange was that drinks in the à la carte restaurants were not included in the all-inclusive package. Although this may be explained in the package information, it felt disappointing for a resort marketed as 5-star all-inclusive.

Overall – A 3-Star Experience at Best

Unfortunately, the positives were significantly outweighed by the problems we experienced.

We chose Lindos Royal Resort because we wanted somewhere special for our wedding and somewhere we could confidently recommend to our family and friends.

Instead, we spent much of the week dealing with problems, apologising to guests and chasing arrangements that had been agreed well in advance.

What makes it particularly frustrating is that so much of this was avoidable. We had communicated extensively with the hotel, received written confirmations and offered to pay for additional arrangements. Yet we still encountered repeated failures in organisation and service.

Most disappointing of all was seeing my wife spend precious time, including on our wedding morning, trying to sort out hotel issues rather than enjoying the occasion.

A genuine 5-star hotel should provide well-maintained accommodation, reliable service, attention to detail and management that takes guest concerns seriously.

Based on our experience, Lindos Royal Resort failed to meet those expectations.

In our opinion, this was an average 3-star experience at best, and I would not recommend this resort for weddings, large group bookings or anyone expecting genuine 5-star standards.