- Greece Holidays
- Ixia
- Olympic Palace Resort Hotel and Convention Center
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Olympic Palace Resort Hotel and Convention Center
Greece, Europe
Ixia
This hotel is located in Ixia, a resort in Ialyssos, only 100 m from the beach and around 5 km from the centre of Rhodes and 12 km from the airport. This lovely, air-conditioned hotel offers a total of 345 rooms, 304 guest rooms & 41 suites, that spread over 8 floors. All rooms have been stylishly renovated and equipped with modern amenities with comfort and functionality as a priority. The hotel features 2 restaurants & 4 bars, 2 adults swimming pools with fresh water (one of them heated during April, May & October), separate kids pool, an indoor heated spa pool (entrance fee to the spa required), Modern spa with 2 treatment rooms, couples massage room, tha massage room, jacuzzi hot tubs, including fitness center nd a sauna, volleyball, tennis & mini golf courses, as well as International animation and evening entertainment. In addition, there is a kids club (ages 4 to 11) with day time activities, a currency exchange counter, lifts and a small supermarket. Complimentary WiFi throughout the hotel. ISO Certified hotel: 9001 & 22000.
Entrance to Vithos Spa requires a Daily Pass of €10 per person per day (includes bathrobe & slippers). Only guests of 18 years old and above allowed
Important Information regarding COVID19 affected departments
Please note that certain facilities or services, including operational days and hours, may be affected as a result of government measures and guidelines enforced.
The indoor mini club will not be operational for season 2020. The hotel's playground and outdoor activities / animation will be available. The Indoor swimming pool in Vithos Spa will not be operational for season 2020.
Facilities
- Tennis
- Beauty salon*
- Spa treatments*
- Massage*
- Sauna*
- TV lounge
- Entertainment programme for children
- Entertainment programme for adults
- Children playground
- Sun loungers
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent3,203 reviews
Excellent
56%
Very Good
28%
Average
11%
Poor
3%
Terrible
2%
Location
Cleanliness
Service
Value
Nearly all you need to know
Staff very helpful, rooms clean , sea view amazing 623 . Food a good choice but a bit same as every day this is after 5 days review so might change . Plates need to be warmed as the food can sometimes loose its heat . Entertainment excellent , pool side all great fun for kids and grown ups with pool bar and food a plenty . Taxi service excellent but different you’ll find out but it keeps the cost down . Do the trips there great . Sea is warm , sun beds dead comfy but firm around the pool area . Shops and bars outside hotel 5 mins walking distance inc a cracking sports bar on your left . Do the sunset boat trip wow! 30 euro each bit of food and drink Do the Symi island boat trip . About 45 euro no food and drink as you get 3 hrs to take in island 1 1/2 hrs each way full day job . You need foot wear for beach all pebbles only about 8 euro from one of shops . We’ve got an island coach trip coming up loads of site seeing with a swim thrown in all day job . Money you save on all inclusive pays for the trips worth saving for Enjoy . Brian and Debs
Good hotel, but definitely not a 5-star experience
Good hotel, but definitely not a 5-star experience
We stayed at Olympic Palace from 24–31 August. The hotel has good facilities, spacious and clean rooms, excellent water pressure and an amazing sea. However, our overall experience was closer to 4-star than 5-star.
The biggest issue was the service. Restaurant staff seemed under-trained. We regularly finished our meals, including dessert, with dirty plates still covering the table. For a 5-star hotel, this simply isn't good enough. Communication with some staff was also difficult due to limited English.
The pool/beach towel system is unnecessarily complicated. Towels could only be exchanged between 10am and 6pm, resulting in regular disagreements between guests and the towel attendant. A simple towel-card system would be far more practical.
The hotel also removed/moved the beach sunbeds for two days, leaving guests with nowhere to sit other than directly on the pebbles. There appeared to be little consideration for guests who had come to enjoy a full day at the beach.
If you book all-inclusive, be aware that there is no food or drink service on the beach. A busy main road separates the hotel from the beach, meaning you have to return to the hotel whenever you want a drink, snack or lunch. Many guests ended up buying refreshments from nearby shops despite paying for all-inclusive.
For our party of five, getting an appropriately sized table in the restaurants was also repeatedly difficult. The small tables became even more problematic when dirty dishes weren't cleared promptly.
One big positive: Katerina from Customer Assistance was exceptional. Professional, friendly and genuinely helpful — she provided the 5-star service we expected from the hotel.
In summary: great facilities and location, but the service and organisation need considerable improvement. I would rate it 4 stars, not 5.
Review by MrFerna75 Horley, United Kingdom
Lovely stay
Great hotel in a lovely location. We found all the staff to be extremely hard working and very friendly and helpful. We were especially impressed with the welcome we received from the male reception staff member (apologies I can’t remember his name) when checking in late at night who took time to talk to my son and teach him how to count to 10 in Greek which got the holiday off to a great, welcoming start. The food was delicious, good variety of drinks available and the hotel app easy to use to book activities including the escape room and the restaurants. Yes the pool was busy but it was the school holidays so expected and we were able to get a sun bed and clean towels everyday during our stay. We look forward to returning in the future and would recommend
not a 5-star experience
We are currently staying at Olympic Palace in Rhodes and, unfortunately, our experience has been very disappointing. I genuinely didn’t want to leave a negative review, especially while we are still here, but after what happened this morning I felt I had to share our experience. First of all, the food is nowhere near the standard you would expect from a 5-star hotel. The quality feels cheap and the choice is extremely limited. Breakfast is basic and disappointing, while dinner is even worse - some evenings it genuinely feels as though there is very little to choose from apart from pasta. For a hotel marketed as 5-star, particularly for guests staying on half board, we expected a completely different standard. We ordered cocktails at the bar and unfortunately they were awful - they tasted of nothing but sugar and alcohol, with no proper cocktail flavour at all. We ended up leaving them because we simply couldn’t drink them. Our room is mountain-facing and extremely dark. There is virtually no natural sunlight throughout the day, so it feels like evening from morning until night. As soon as we arrived, we asked reception whether it would be possible to change rooms. We were more than happy to pay extra for a sea-view or even a side sea-view room. The receptionist showed very little interest in helping and simply told us it wasn’t possible. When we asked whether we could pay for an upgrade, we were told to check the hotel website ourselves to see if another room was available. I found this quite surprising for a 5-star hotel - I would expect reception to at least check availability and try to help. The final straw was the pool towel situation this morning. My husband had returned our used towels the previous evening, but there were no clean towels available at the time. This morning, I went to collect clean ones and the man at the towel desk was extremely rude and unpleasant. Instead of simply listening to what had happened, he told me he couldn’t give me towels and that I should take towels from our room. He then pointed at the rules stating that towels can only be exchanged between 10am and 6pm. I explained that we had already returned our used towels the previous evening, so obviously I had nothing to exchange. Eventually, after making a big issue out of something so simple, he agreed to give me clean towels and asked for our room number. The whole interaction made me feel as though I had to beg for something as basic as clean pool towels. This is simply not the level of service I would expect from a 5-star hotel. I do want to mention that there are some genuinely lovely members of staff. The security staff at the entrance and parking area are always smiling, welcoming and friendly whenever we come and go. There is also one lovely young lady at reception who is always smiling and was extremely kind and helpful when I previously asked her for towels. Unfortunately, these positive interactions make the attitude of some other members of staff stand out even more. Overall, we are very disappointed with our stay. The hotel may officially have a 5-star rating, but the food quality, service and overall guest experience simply do not feel 5-star. There seems to be a lack of attention from management to the small but important details that make guests feel welcome and looked after. Sadly, based on our experience, I would not recommend Olympic Palace to anyone looking for a genuine 5-star hotel in Rhodes.
Review by nikol44 Kyiv, Ukraine
Average Hotel
Average hotel at best . Currently staying at the hotel paid for all inclusive £1500 for 7 days . Be aware that there is no mini bar in your room and only one bottle of water per day . Bottle of water at the pool charged €1.50 . what the hell. Can’t fault location of the hotel. Service is not great . Will not return . Back to Turkey next year
Review by U501ZEdebbiel Warrington, United Kingdom
