Pelican Bay Art Hotel

During my stay at Pelican Bay Hotel in Mykonos, I experienced blatant racial discrimination at the hotel bar. An employee named Kostas served white guests who arrived after me while deliberately leaving me waiting. When I questioned why I was being ignored, he told me that the white guests were the priority and that I was not. This was not a misunderstanding, ordinary rudeness, or simply my opinion. I was directly told that white guests were being prioritized over me because of my race. I felt humiliated, degraded, and completely unwelcome as a paying hotel guest. I immediately reported the incident to the hotel manager. Instead of apologizing, expressing concern, or investigating what happened, his first response was to dismiss my experience as merely “my opinion.” His reaction showed a serious lack of empathy, professionalism, and accountability. A competent manager should first acknowledge the guest’s concern, apologize for the experience, and then investigate the incident fairly. No person should ever be treated as inferior or made to feel unwelcome because of their race. Mykonos is an international destination, and every guest deserves equal service, dignity, and respect. Based on the discriminatory treatment I experienced and management’s dismissive response, I cannot recommend Pelican Bay Hotel. Management should investigate this incident immediately and provide its employees with meaningful anti discrimination and guest relations training.

Lovely boutique hotel, in a Great location by 2 bays / beach. Plenty of bars, cafes and restaurants (a few shops and convenience stores) within walking distance. Hotel has everything you need, and lovely clean and comfy rooms. Great staff - would recommend for a short stay (we did 2 nights island hopping)