- Greece Holidays
- Kardamena
- Mitsis Family Village
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Mitsis Family Village
Greece, Europe
Kardamena
The complex is located in Kardamena and is an ideal destination for rest and relaxation. The Hotel was built in 1988. The Hotel was renovated in 2006. The unit has 219 rooms. The complex comprises 23 double rooms, 14 Junior Suites, 6 suites, 11 apartments, studios and rooms 102 63 category Superior. The Hotel is located in the heart of the city. The hotel is a short distance from the main railway station and the central bus station of the city. There is easy access to many alternative means of transport. The hotel is a short drive from the airport. Guests will appreciate the short distance between the Hotel and the most popular entertainment areas in the city. The beach is just a short distance from the Hotel. The Hotel is located a few minutes away from the port. Guests can make use of privately owned parking space.
Facilities
- Darts*
- Tennis*
- Billiards
- Beauty salon
- Spa treatments
- Massage
- Steam bath
- Sauna
- TV lounge
- Entertainment programme for children
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent2,468 reviews
Excellent
60%
Very Good
23%
Average
11%
Poor
4%
Terrible
2%
Location
Cleanliness
Service
Value
Great location and staff, but room for improvement
We just spent two weeks at Canvas by Mitsis Family Village. First, I want to say that the location and the resort itself are superb. Kos is a wonderful island, and the staff members are incredibly friendly and helpful. It is definitely a place I would love to visit again. However, there were a few downsides during our stay
- Monotonous food: The buffet was a bit repetitive. It makes sense that a family hotel offers many kid-friendly options, but I missed having a wider variety among the other dishes.
- Poor air conditioning: More than half of the air conditioning units in the restaurant were out of order. This meant that many guests, including myself, were often sweating while eating. A 4-star hotel simply needs to handle this better.
- Missing soda flavors: Many soft drink varieties were unavailable. Several flavors, such as strawberry, were missing during our entire two-week stay.
It is a shame, because these issues pull down the overall impression of a place that otherwise has the potential to be absolutely fantastic.
Review by Benjamin A Odense, Danmark
Worth it
We just came back from our vacation in the hotel and all I gotta say that it was a rad moment! Such good value for money! Our kids has a blast especially at the water slides. The staff was always friendly and ready to address any issues we had! Thank you from our family for our unforgettable time, we'll be back!
Very disappointed
Unfortunately, our stay at this hotel was very disappointing.
The biggest issue was the food. Most of the meals were not fresh, and the meat and fish were often served cold. The dining room was also extremely hot, making it impossible to stay there for more than 10 minutes. We asked about the air conditioning, but were told that only three air conditioning units were working. In temperatures of over 36°C, this is simply unacceptable and makes it very difficult to enjoy a proper meal.
We also asked several times for our minibar/fridge to be refilled, but our requests were ignored and it was never restocked. On our last day they put all drinks outside of the apartment.
Some of the staff were friendly, but others were quite rude and unhelpful. The drinks were also of very poor quality. We understand that this is an all-inclusive hotel, but guests should still expect food and drinks that meet a basic standard.
The hotel itself appears very outdated and looks as though very little has been renovated since it first opened. There were also not enough sunbeds around the main pool and the beach, so guests had to compete for them every day.
The only real positive is the location, which offers beautiful views.
Overall, this hotel is nowhere near the standard advertised on its website. It certainly does not deserve its current rating, and we would not recommend it unless significant improvements are made.
Amazing staff, average food
We have had a great time here at Mitsis Family Village, the staff are amazing and friendly fun and so lovely, especially the entertainment team Peter, Julia, Gabriel and Janic they are a great team and they made our holiday so much better just by being there. The bar staff are fantastic too. The creperie staff are amazing. We loved playing the pool games and bowling, all the quizzes are lots of fun.
Downsides are that the food is very average. Great if you want to lose weight on holiday lol.
Review by Tracey D London, United Kingdom
Absolutely fabulous holiday!
We had a family swim up room which was perfect. All staff were friendly all across the complex. Kardamenia is a short bus ride away and a lovely place to shop. Ice cream staff were fabulous as were the pool bar tenders. Would recommend for families.
